Vacancy For Network Performance Analyst at MainOne Cable, 18th July, 2018

MainOne's success is built on having talented and highly proficient people within their respective fields as the driving force behind our business A job in MainOne is different from any other you have had. With joining MainOne you'll be challenged, inspired and proud as you become a part of something big. We are recruiting to fill the position below:     Job Title: Network Performance Analyst Location: Lagos CLS Department: Technical Reporting Line: Senior Manager, Network Operations Job Type: Permanent Responsibilities

• Organize meeting with respective department to highlight issues and follow-up the corrective action for different Core Network Elements.
• Coordinate with other departments to ensure optimum dissemination of information and network efficiency.
• Coordinate with required teams to accept new services into operations.
• Providing technical and functional support to the GNOC
• Undertake in any other adhoc activity as assigned by the GNOC Service desk Manager.
• Performs proactive monitoring of network elements metrics and alarms to identify those components /elements that may lead to or already are causing network degradation or failure, accomplishes this through use of network management system(s) and associated monitoring tools.
• Actively monitor, track, analyze, and report deviation on core devices and backhauls to ensure proactive problem identification and service availability. This includes event monitoring and quality of service assurance.
• Prepare report for all Core network elements daily, weekly, monthly etc and review the reports to ensure the efficiency of the Core Network system.
• Perform examination of trouble tickets to identify positive and negative trends occurring in the network and develop courses of actions.
• Performs fault isolation and degradation diagnostic/assessment functions to include root cause determination and suggestion of corrective action(s).

• B.Sc/HND in Information Technology/Computer Science/Electrical & Electronics engineering.
• Customer Service Management
• Good knowledge of ITIL Lifecycle
• Good knowledge of MS office application.
• Positive and proactive approach, including follow-up to ensure success and support from all impacted areas and team members
• Must be self-motivated, goal-oriented, proactive, and work well both independently and as part of a team.
• At least 2 years’ experience in Network monitoring including WAN/LAN technology knowledge, firewall and end-to-end performance monitoring.
• SDH, GPON, Wireless links and Metro Ethernet network performance analysis experience.
• Expertise with routing, network security, TCP/IP and associated protocols.
• Hands on experience with Network monitoring tools including Nagios, Intermapper, Netboss and related tools.
• Fundamentals of Ubiquiti radio, Ceragon radio, Dragon Wave radio troubleshooting are required
• Knowledge of U2000, CeraMap, AirControl etc. is required

• Strong leadership skills
• Strong commitment to excellence
• Innovation and creativity
• Result orientated.
• Ability and willingness to work round the clock when required, and meet tight deadlines
• Good research skills.
• Ability to pay attention to details
• Outstanding verbal and written communication skills