Job Recruitment at Workforce Group, 29th April, 2019
Workforce Group - Our client is currently recruiting suitably and qualified candidates for the position below:
Job Title: Contact Center Agent
Location: Lagos (Island and Mainland)
Job Description
- He/She will be the liaison between the organization and its current and potential customers.
- He/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
- Managing large amounts of inbound and outbound calls in a timely manner.
- Following call center “scripts” when handling different topics.
- Identifying customers’ needs clarify information; research every issue and providing solutions.
- Meet personal/team qualitative and quantitative targets.
- Seize opportunities to upsell products when they arise.
Requirements
- HND/BSC in any discipline.
- Must not be more than 27 years old.
- Excellent spoken English with impressive interpersonal skills
- Must be Fluent in English and one other Language
- 1-3 years’ experience working in a related job role.
- Must be resident in Lagos.
Remuneration
Attractive Basic pay and other benefits.
Interested and qualified candidates should:
Click here to apply
Application Deadline 30th April, 2019.
Job Title: Dispatch Rider
Location: Lagos
Job Summary
- The main responsibility of Dispatch Riders involves delivery and pick-up of company’s documents and products via a motorcycle embarking on short journeys within the Lagos metropolis and it immediate environs and occasionally go outside Lagos.
Key Responsibilities
- Transport and receive items quickly by motorcycle. Items can include packages, letter, legal documents or messages
- Collection of Deliveries and delivering of Mails and parcels
- Keeping record of daily visits in the vehicle log books.
- Keeping of motorcycle roadworthy
- Carrying out any other duties as directed by the Company.
Job Requirements
- Minimum qualification of Senior Secondary School Certificate
- Must have Riders permit.
- 1-3 years’ experience working as a dispatch rider.
- Have the ability to read, write, follow guides, plan and learn routes
- Highly professional and able to work independently
- Ability to adhere to deadlines and work under pressure.
Interested and qualified candidates should:
Click here to apply
Application Deadline 5th May, 2019.