Latest Vacancies at the Redwood Place
The Redwood Place offers temporary office space and facilities for business persons, travelling consultants and for companies who have the need to set up office base in Abuja in the short term (minimum of 7 days) or who are looking to operate in Nigeria without having a full time presence. Our services include virtual offices, meeting rooms, taxi services, business center services etc
We are recruiting to fill the position below:
Job Title: Front Desk Officer
Location: Abuja
Job Description
- This is an exciting opportunity to apply for our Front Desk role that is dynamic and diverse where you will be working alongside a small team that focus on customer service, teamwork, positivity and growth in all aspects of our business.
Key Responsibilities
- Provide exceptional levels of customer service at front office and around the premises
- Hosting our guests to ensure a fantastic and homely stay
- Assist with check-in and check-out activities
- Responding to telephone and email enquiries
- Back office analysis and administrative tasks
- To work closely with all departments to maximise service opportunities
- Provide assistance in all areas
- General administrative duties
- Marketing updates - Getting involved with events we will be doing to market our place in a fun and exciting approach
Key Qualification and Experience
- Degree/Diploma Certificate in Business Administration, Communication, International Relations or any Social Sciences subject
- Minimum 2 years’ experience in the Hospitality sector or Working in an office environment, work experience in an International NGO is an added advantage
Job Title: Assistant Manager
Location: Abuja
Job Description
- Our Assistant Managers are passionate about delivering an outstanding customer experience and strive to deliver a consistently high quality product plus great service at every contact point
- The role would have a strong focus on the Housekeeping department.
Key Responsibilities
- Accounting - updating our daily and weekly expenses
- Revenue and reservations management
- Market research
- Working with management to create personal development plans and training
- Assist with food and beverage sales
- Pay attention to detail in regards to Guest Services
- Additional responsibilities include nightshift and weekend rota management.
- Primary responsibility for the housekeeping teams
- Room management - To get involved and ensure they are kept to a top standard
- Reporting and overseeing any repairs or maintenance needed
- Liaise with suppliers and workers to maintain facility
- Assist Manager to handle Guest complaints, respond effectively and in a timely manner
- Reviewing customer feedback in your department to produce targeted action plans
Key Qualification and Experience
- Degree Certificate in Business Administration, Communication, International Relations or any Social Sciences subject
- Minimum 3 years’ experience in the Hospitality sector, Working in an office environment, work experience with an International organisation is an added advantage.
How to Apply
Interested and qualified candidates should send their CV to:
[email protected] using the Job Title as the subject of the mail.
Application Deadline 3rd August, 2019.