Job Opportunities at Amaiden Energy Nigeria Limited, 21st October, 2019

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Amaiden Energy Nigeria Limited, (formerly Moody International Nigeria Limited) was established in 1996 as a partnership between Moody International Group and Nigerian investors. Since commencing operations in March 1997 the company continues to grow and exerts its presence in numerous Projects in the Nigeria Oil and Gas Industry. We are recruiting to fill the position below: Job Title: Desktop Support Services Officer Location: Nigeria Job Type: Contracts Job Nature: Resident Description

• Gather requirements for stand-alone operating system deployments escalate and follow through on deployment
• Carry out Operating system deployment activities Desktop, Laptops and Tablets
• Package, test and deploy approved Software within  IT
• Package, test, deploy and monitor compliance of  approved Patches
• Provide support and maintenance for escalated Desktop incidents and problem
• Provide technical support for SCCM infrastructure to ensure continuous availability
• Generate configuration management reports using SCCM or other approved tools
• System Centre Configuration Management (SCCM) services
• Carry out system data
• Carry out system data backup activities

Job Requirements Academic Qualification:

• B.Sc. /HND in Engineering/Computer Science

Professional Qualification:

• PMP/ACMP is madatory
• PMP Certification must be in good standing
• Knowledge of PMI Methodology is required
• Knowledge of SAP/PPM mandatory

Experience:

• Experience on support of similar activities

How to Apply Interested and qualified candidates should: Click here to apply online Job Title: Asset Management Services Executive Location: Nigeria Job Type: Contracts Job Nature: Resident Description

• Provide asset management service to Service Desk and all IMT Operational Units
• Allocate, install and relocate assets as may be
• Deploy OS images to client systems
• Inventory /Store Management Generate the following types of reports for Service Management Team:
  • Daily Asset utilization operations reports
  • Hourly Fault and warranty report
  • Store reports on weekly, monthly, periodic and adhoc basis
• Asset Lifecycle management:
  • Receiving
  • Allocation
  • Decommissioning/ Retrieval
  • Disposal
• Provide process support for the procurement of IT Assets, accessories and consumables using SAP ERP
• Maintain an up to date Inventory of all deployed IT Consumer Services Assets in all company's locations in accordance with company's asset database
• Coordination of Desktop and Hardware maintenance

Job Requirements Academic Qualifications:

• HND in Computer Engineering/Electronics/ Electronic Engineering
• Bachelor's Degree in Computer Engineering/Electronics/ Electronic Engineering
• Microsoft Certified Solutions Associate (Windows 10) or Modern Desktop Administrator Associate

Competency:

• Good people skill

Analytical skill:

• Competency in SAP Contracts and Purchasing Module (relevant to Asset process support )
• Microsoft Certified Solutions Associate (Windows 10) or Modern Desktop Administrator Associate
• Mandatory Professional Certifications/Competency for Asset Analyst/Store Analyst

Professional Qualification:

• ITIL Foundation

Experience:

• Minimum of 3 years.

How to Apply Interested and qualified candidates should: Click here to apply online   Job Title: Telecoms Operation Support Contractor (Field Support Engineer, Technician and Rigger) Location: Nigeria Job Type: Contracts Job Nature: Resident Description

• The contractor shall provide 2nd level/ backend support for Telecommunication services and within agreed SLA to ensure service continuity. Contractor shall be responsible for provision of appropriate tools for effective delivery of this service.
• The second level support requirement shall include but not limited to the following:
  • Microwave systems (All Locations)
  • Fiber Optic Cable campus networks
  • Cable/IPTV
  • Public Address System
  • Clock System
  • Satellite Phone
  • Scada mode
  • VHF radio
  • Telephony (IP & Analog) support (OSB & GTS locations)
  • Tower Rigging support
  • Project Team interface Support
  • Minor Call Off Support
  • Tower Rigging support.

Provision of this service shall include the following:

• Provide support for all Telecom Services, Activities and supporting devices during office hours
• Provide out of hours support for Telecoms Services, Activities and supporting devices to ensure 24/7 service availability
• Carry out Preventive Maintenance according to given schedule and generate required
• Provide support for Telecom Operational Projects
• Carry out monitoring, testing & reporting of Telecoms systems based on agreed schedules and format
• Provide support for Installation, Movement, addition, change (configuration and hardware) and Decommissioning of Telecom devi
• Keep up-to-date inventory and documentation of all deployed telecommunication infrastructure in various locations (items, users and location)
• Log/manage service outages in Remedy Service Management tool within agreed
• Provide Interface support to 3rd Party Service Providers in troubleshooting and service restoration (WAN Leased Circuit Providers, Internet Service Providers, Satellite Phone Service Providers, Mobile/Data/GSM Service Providers, Cable TV providers, etc).
• Respond to call-outs within agreed SLA for Installation, Move, Add & Changes including non-manned sit
• Troubleshooting/ Resolution of Telecoms Incidents/ Problems in collaboration with the OEM/3rd Party contractor.
• Provide site interface support to Shareholder companies on maintenance/project activities
• Providing Telecoms Management information reporting (Daily, Weekly, Monthly, Yearly and Ad-hoc) on network infrastructure health status and service utilization.
• Use Permit system in obtaining approval for carrying out all work
• Carry out daily support in compliance with applicable regulation for operating Telecommunication equipment.
• Ensure all work is carried out safely and in compliance with safety processes for carrying out work (Permit to Work, Job Hazard Analysis).
• Provide interface support role on Projects for IT related scope of work and apply Shell DEP
• Carry out site survey with Project team and provide input to IT SME for developing Scope of work and project costing activities
• Interface with on-site contractors in delivery of IT related scope and st

Job Requirements Academic Qualifications:

• Field Support Engineers – B.Sc/ HND Engineering/ Computer Science
• Technicians and Riggers – OND in Science Field/ City Guild

Competencies Field Support Engineers:

• Fiber Optics Cable Network (Splicing, termination, troubleshooting and testing).
• Basic knowledge of Eclipse microwave radio system
• Advanced knowledge of Public Address System (Bosch Praesideo)
• Good interpersonal relationship skill
• Troubleshooting skill (use of Root Cause Analysis model)

Professional Qualification

• Field Support Engineers - ITIL Foundation V3
• Fiber Optic Cable Certification - Added Advantage
• Technicians - None
• Riggers – Riggers’ certificate

Experience:

• Field Support Engineers - 7 years
• Technicians - 5 years
• Riggers - 5 years.

How to Apply Interested and qualified candidates should: Click here to apply online   Job Title: Support Consultant Location: Nigeria Job Type: Contracts Job Nature: Other Description

• The contractor shall provide consultancy services for IT Infrastructure (Network, Telecoms, Server or desktop engineering) operational and non-routine related activities for existing and new initiatives on an Ad-hoc basis.
• Provide skilled support roles and Project Interface/Assurance roles on new and existing IT Infrastructure services and Plant/Non-Plant Projects. This will require meeting service delivery goals and request fulfillment regarding IT Infrastructure services (Datacoms, Telecoms, Hosting Services, (on premise & cloud) and Desktop engineering).
• Provide non-operational related expertise on Ad-hoc basis regarding new and existing IT Infrastructure services/ equipment
• Market intelligence and Analytics data on IT infrastructure services/technology for decision making purposes. IT Infrastructure Audit and performance base lining based on best practice

Job Requirements

• Business analysis /project management experience ( Added Advantage)
• Software development tool – Familiarity with modern web technologies and libraries – HTML, Javascript, Angular , CSS, Bootstrap
• Proven experience with Microsoft .NET C# programming language
• Application scripting skills ( Added advantage)
• Sound knowledge of application development tools - Microsoft Visual Studio IDE
• Good understanding of SQL
• Analytical and critical thinking skills
• A university degree in Computer Science or any science related field
• 7-10 years post-graduation experience out of which 5 years should have been in reputable organization or Oil & Gas preferably

How to Apply Interested and qualified candidates should: Click here to apply online   Job Title: Technician - Service Desk Support Services Location: Nigeria Category: Automobile / Automotive Job Type: Contracts Job Nature: Resident Description

• Incident Management:
  • Serve as Customers’ interface for all IMT Unit
  • Provide 1stlevel client application support to Users
  • Trouble shoot and resolve User’s computer systems faults over phone
  • Coordination of IT phone support activity as first line IT customer relationship management. Call management - Quick response to calls, routing of the calls to available phone support agent; and escalation to next relevant support level based on company standard procedure and process.
• Logging of calls, incidents, problems using company Service Management Tool inclusive of Remedy
• Provide Email/Storage support for Clients
• VPN/Remote Assistance Support
• Ensure client systems have correct configurations (DNS, DHCP, Server mappings)
• User Profile, Quota, Folder & Print account management
• Management of Print access for End Users
• Trouble shoot and resolve User’s computer systems faults
• Provide 1stlevel Network Support (Network Patching)
• Individual UPS support
• Provide Digital signage support
• Audio conferencing Support
• Provide support for the following collaborating tools VC, client Lync and Skype for busi
• Carry out End Points cable management
• Collaboration with third party vendors for on-site hardware support activities

Job Requirements Academic Qualifications:

• HND in Computer Engineering/Electronics/ Electronic Engineering
• Bachelor's Degree in Computer Engineering/Electronics/ Electronic Engineering

Professional Qualifications:

• ITIL Foundation
• Microsoft Certified Solutions Associate (Windows 10) or Modern Desktop Administrator Associate o Microsoft Certified Solutions Associate (Microsoft Office 365) or Enterprise Administrator Expert
• BMC Remedy Certification - Required for process support
• Good knowledge of Analytics g. Business Object Reporting Tool
• Knowledge supporting Microsoft environments (e.g., Windows, Exchange, SQL, et) will be an advantage.

Competencies:

• Good communication skill in English language
• Good interpersonal relationship
• Troubleshooting skill
• Problem solving Skills
• Analytical skill for reporting.

Experience:

• Minimum experience Phone Support
• Field Support.

How to Apply Interested and qualified candidates should: Click here to apply online   Job Title: Strategy, Planning and Enterprise Architecture Services Officer Location: Nigeria Job Type: Contracts Job Nature: Residents Description

• Communicate key facts on IMT Operations and IMT improvement plans, status updates to stakeholders on a timely basis (Weekly, Monthly and annually) to ensure effective management of IM&T activiti
• Assist IMT stakeholders (Project Managers, Technical Leads/Senior Systems Analysts, Enterprise / Solutions Architects) to enable them to translate business ideas and functional requirements into high-level design, low-level design and technical requirements for development projects.
• Develop effective and concise business cases to support periodic planning and enable executive decision making on proposed initiative
• Create and maintain roadmaps and evaluate new initiatives with trusted solution providers and business units to support annual and five-year planning
• Develop high-level and detailed business requirements documents for new initiatives, by leading teams that identify, validate for accuracy, tracking, analyze and document high- level functional and non-functional
• Recommend business solutions that satisfy sponsor/stakeholder needs continually exploring and assessing options for value-add for client
• Ensure business needs and benefits are understood for new initiatives, prioritize all initiatives accurately against the technology
• Participate in IT projects post implementation and IT Master plan reviews

Job Requirements Academic/Professional Qualification:

• Information Planning and Analysis services - A University Degree in Computer Science, Electrical/ Electronics Engineering, Management Information Systems, or Information Technology.
• Strategy And Enterprise Architecture Scheduling/ Planning Services - A University Degree/HND in any disciplin IT related professional qualifications such as ITIL, TOGAF, COBIT etc. and proficiency in Microsoft Office tools shall be an added advantage.

Experience:

• Information Planning and Analysis services - 5 to 7 years post-graduation experience, out of which 3 years should have been in a similar position in a reputable organization preferably an Oil & Gas
• Strategy And Enterprise Architecture Scheduling/ Planning Services - 3 to 5 years post- graduation experience, out of which 2 years should have been in a similar position in a reputable organization preferably an Oil & Gas

How to Apply Interested and qualified candidates should: Click here to apply online   Job Title: Senior Project Manager Location: Nigeria Job Type: Contracts Job Nature: Rotation Description

• Monitoring/enforcement of compliance for availability, confidentiality and integrity of Company information Asset
• Administration of security policies, procedures and guidelines
• Provision of technical expertise on critical information security issues
• Identification and documentation of trends, failures and exceptions in security controls to ensure effective threat control
• Execution of compliance checks to ensure compliance to company policies, standards and all relevant security updates on systems to effectively protect Company Information Assets.

Job Requirements

• 10 years post-graduation experience, out of which 5 years should have been in a similar position in a reputable organization preferably an Oil & Gas company
• A University degree in Computer Sciences or Engineering; professional qualifications and membership will is an added advantage.

How to Apply Interested and qualified candidates should: Click here to apply online   Job Title: Project Management Support Services Coordinator Location: Nigeria Job Type: Contracts Job Nature: Resident Description

• General Administration:
  • Set up and maintain administrative services for project teams (i.e. travel, logistics, room reservations / related facilities, e)
  • Set up and keep up to date project /portfolio repository
  • Own and manage project portfolio management folder
  • Provide support and undertake tasks for Project Managers
  • Organize and manage dates for internal project meetings
• Organize and  attend  relevant  internal  IT  Project  Steering  meetings,  including formulating and circulating agendas and action lists
• Co-ordinate the publication of project documents, including weekly, dashboards and monthly reports
• Project Registration and Management of transition across Stage gates:
  • Co-ordinate Project Intake on SAP / PPM, Registration and Assigning PMs with the advised from IMT/3
  • Manage authorization  and  project  data  completeness /status  verification  in SAP/PPM
  • Change PS user status
• Run transaction to report actual cost
• Ensure planned delivery date is updated on stage gates
• Ensure Documents are updated on different stage gates on SAP
• Assigned required permission to PMs on SAP

Job Requirements

• B.Sc/HND in Engineering/Computer Science
• Minimum of 3years
• Candidate must have good knowledge of:
• Client and Server operating environment including Microsoft Active Directory infrastructure
• Operating system support and deployment technologies
• Patch Deployment and Compliance Monitoring methods and solutions
• Domain system management methods including System Centre Configuration Management (SCCM) services
• Client System Productivity tool management and issue resolution
• ITIL Foundation V3
• Microsoft Certification on minimum Windows 7; Windows 10 certification will be an added advantage
• Windows Server and SCCM certifications will be an added advantage.

How to Apply Interested and qualified candidates should: Click here to apply online Job Title: Operation Support Services Officer Location: Nigeria Job Type: Contracts Job Nature: Resident Description

• IT Problem and Change Management, Incident Process & Compliance Monitoring
• ADDM & CMDB and log monitoring activities
• Capacity/availability monitoring and reporting  on  IT  Services  and  Operations  using company proactive monitoring tools
• Monitoring of feedback from IMT Continuous Improvement channels and survey portal
• IT Service performance data analysis on ITSM tools
• Device, service, and application monitoring(Manage Engine’s Op Manger and Ap Manager currently in use
• Network Operations Center primary point of contact and triage
• Portal-based reports, trending, and analysis
• Escalate event to IT Support engineers for analysis and remediation
• Proactive response to warnings before they reach critical status
• Detailed trending graphs pinpoint recurring fault causes for any service on any

Job Requirement

• Previous years of experience

How to Apply Interested and qualified candidates should: Click here to apply online   Job Title: Application Support Services Specialist Location: Nigeria Job Type: Contracts Job Nature: Resident Description

• Develop In-house Web Application, Client-Server Application.
• Provide Solution Analysis and Design (including database design)
• Participate actively in the testing of deployed solution: TAT, UAT, DR,
• Prepare Requirements documents, administrator guides, user documentation , development documentation and release note for all developed solutions prior to go-live
• Provide maintenance and support on all deployed in-house solutions in the company environment
• Participate in the yearly disaster recovery operation of all in-house developed solution
• First line Application support activities

Job Requirements

• HND in Computer Science/Information Technology/Engineering/Electronics/ Electronic Engineering or related Discipline
• Bachelor’s  Degree  in  Computer  Science/Information  Technology/ Engineering/Electronics/ Electronic Engineering or related discipline
• Knowledge of Windows Server & Client OS Environments, Microsoft .NET Framework, IIS, SQL, NET, C#.NET, Visual Studio
• Experience Supporting NET Web Applications using responsive design and frameworks
• Knowledge of Microsoft SharePoint, and other Workflow technologies (Ultimus)
• Knowledge of  End-to-end  Systems  Development  Life  cycles  e.  Waterfall,  Iterative  and  other  modern approaches to Software Development
• Experience in developing applications for Web, Console and Mobile
• Excellent Business Analysis Skills
• Basic Project Management or Agile PM Skills
• Knowledge of Application Packaging using different technologies e. AdminStudio and SCCM
• ITIL Foundation or equivalent (Must have)
• MTA/MCSA/MCSE/MCP or equivalent (Added Advantage)
• CAPM/PMP/CBAP/PMI-PBA/PMI-ACP Training or Equivalent (Added Advantage)
• Other courses taken with evidence provided (Online Self Learning will be favorably considered)
• Scripting Support - Minimum of 5 years  Intranet Support – Minimum of 5 years
• Application Development – Minimum of 7 years

How to Apply Interested and qualified candidates should: Click here to apply online   Job Title: Information Security Operations Services Officer Location: Nigeria Job Type: Contracts Description The support requirement shall include but not limited to the following: Provide the following support for the Security Solutions in:

• Installing, maintaining and troubleshooting Endpoint Security Suite
• Installing, maintaining and troubleshooting of relevant scan module in support of  Identity Control infrastructure
• Installing, maintaining and troubleshooting WinCollect agents (and other similar agents as may exist at any time) in support of Windows Servers integration with IBM QRadar Security SIEM
• Troubleshooting endpoints internet access as it relates to the Secure Web Gateway infrastructure
• Raise Change Management for configurations changes/new implementations
• Provide the following support for the attainment of Security Operations in:
• Identify endpoints that are sources of threats on network
• Retrieve such endpoints in a promptly manner
• Install, run and scan (using appropriate tools) such vulnerable endpoints and identify the source of the threat
• Restore endpoint to working condition
• Provide detailed report covering steps taken and other lessons learnt
• Update the relevant databases and provide information to Information Security Engineer for fine-tuning of relevant security policies and configuration

Provide the following support specific to the Network Access Control solution in:

• Integration of endpoints into network via the Network Access Devices
• Monitoring of necessary portal to proactively identify issues with connected endpoints
• Resolution of issues with individual endpoints with posture failure
• Resolution of issues with individual endpoints with authentication and authorization issue

Provide the following support for the Endpoint security solution in use in:

• Deploy and setup agents on endpoints
• Configure relevant settings on endpoint
• Confirm up-to-date status of required and mandatory updates on endpoints
• Remediate issues with endpoints on individual endpoints

Provide the following support for the Security Information & Event Management solution:

• Deploy and setup agents on log sources integrated into SIEM
• Troubleshoot issues with log sources and follow up with Network Operations, Server Operations and other relevant teams
• Receive incident alerts from SIEM and follow up with individual personnel as necessary
• Support investigation of offenses in SIEM related to endpoints and personnel

Job Requirement

• Years of previous experience in similar role

How to Apply Interested and qualified candidates should: Click here to apply online   Job Title: Network Operation Support Location: Nigeria Job Type: Contracts Job Nature: Resident Description

• Provide support for all  Network Services, Activities and supporting devices during office hours
• Provide out of hours support for Network Services, Activities and supporting devices to ensure 24/7 service availability
• Carry out Preventive Maintenance according to given schedule and generate required
• Provide support for Network Operational Projects
• Carry out monitoring, testing & reporting of Network systems based on agreed schedules and format
• Provide support for Installation, Movement, addition, change (configuration and hardware) and Decommissioning of network devices
• Support for availability of up-to-date documentation for Network services and devices
• Maintain an inventory of all deployed network devices in various locations
• Respond to call-outs within agreed SLA for Installation, Move, Add & Changes including non-manned sit
• Escalate 3rd Party incidents to Service Providers to ensure service SLAs are met
• Troubleshooting/ Resolution of Network Incidents/ Problems in collaboration with the OEM/3rd Party contractor.
• Providing Network Management information reporting (daily, Weekly, Monthly, Yearly and Ad-hoc) on network infrastructure health status and service utiliza

Job Requirements Academic Qualification:

• B.Sc / HND Engineering/ Computer Science

Competency:

• Good Troubleshooting skills
• Analytical skill.

Professional Qualification:

• ITIL Foundation V3
• Applicable in field of discipline with proof
• CCNA with good standing
• Project Management certificate – Added Advantage

Experience:

• Minimum of 3 years

How to Apply Interested and qualified candidates should: Click here to apply online   Job Title: Server Operation Support Location: Nigeria Job Type: Contracts Job Nature: Resident Description

• Resolve User Profile on Server
• Implement Quota, Folder and Print account schemes
• Support of Print access for Users in the backend server
• Provide support for management of Windows based server services including Active Directory, DHCP, DNS, WINS, DFS on the Windows 2003, 2008, 2012 and 2016 OS platforms.
• Support provisioning of new servers within the enterprise
• Support maintenance of servers (Physical and Virtual) within the enterprise on IMACD basis
• Create, Modify and delete Users’ E-mail, Lync and Windows
• Supports Organizational Units in AD
• Provide backend support for Lync and Skype for Business
• Provide reports on all assigned activities inclusive of PMs, patches on agreed basis.
• Carry out Anti-Virus updates, Patch deployment, systems welfare monitoring and basic remediation
• Provide support for VMware ESXi and VSphere platforms
• Carry out continuous monitoring and reporting on system health (Servers , Storage)
• Provide support for Backup operations and recovery services
• Participate and Monitor Backup and Restore operations and provide relevant report.
• Support in the Failover Test of Server and storage Services
• Support preventive maintenance on all data center systems
• Provide support for Server Operational Projects

Job Requirements Academic Qualification:

• BSc. / HND Engineering/ Computer Science

Professional Qualification:

• MCSA Certification in either Windows Server 2012 or 2016 - MUST HAVE
• VMware Certified Associate - Digital Business Transformation (VCA-DBT)- MUST HAVE
• ITIL Foundation Certificate – ADDED ADVANTAGE
• Valid VCP (VMware Certified Professional) – ADDED ADVANTAGE

Experience:

• Minimum of 3 years

How to Apply Interested and qualified candidates should: Click here to apply online   Job Title: Consultant - IT Service Location: Nigeria Job Type: Contracts Job Nature: Resident Description

• Translation of requirements into fit for purpose technology components and solutions options
• Development of the Solution Architecture Design document and work packages covering all architecture areas of application, data and infrastructure
• Evaluation of IT Solution Delivery requirement to ensure the designed Architecture is built and deliver
• Quality of delivered Solution options documents
• Comprehensiveness IT Solution Design diagrams and documentations
• Compliance to standards and regulations in solutions design

Job Requirements

• Experience in the delivery of Solution Architectures for complex environments (consisting of multiple technology components)
• Architecture process knowledge and certification (TOGAF)
• Experience with or knowledge of IT solutions using standard technology stacks (e.g. Microsoft, SAP, SaaS, Cloud Platforms).
• Deep Insight into IT industry trends
• Bachelor in Computer Science, Engineering or related fields
• Technology consulting experience with strong technical and communication abilities
• Experience in building Enterprise Architecture roadmaps and technology roadmaps
• Demonstrated experience with business process and performance modelling, benchmarking and financial analysis
• Experience in business analysis or systems analysis

How to Apply Interested and qualified candidates should: Click here to apply online   Deadline: 30th October, 2019.

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