Duty Manager job description

Duty Manager Duties and Responsibilities

Duty Manager job description should contain a variety of functions and roles including:

Keep track of monthly, quarterly and yearly goals
Work with management to assess and improve processes and policies
Monitor and report on revenue and cash flow
Uphold and enforce company policies
Address customer issues and complaints
Schedule regular maintenance and cleaning of facilities
Meet regularly with upper management to stay informed on company issues
Oversee security of the facility
Train new hires
Address employee complaints or performance issues as needed
Check in with employees regularly to determine satisfaction
Schedule shifts
Help management create the department’s budget

Duty Manager Requirements / Skills / Qualifications

Duty Manager job description should include these common skills and qualifications:

BSc in Business Administration is a plus
Work experience as a Duty Manager or similar management role
Previous experience in the industry preferred
Strong organizational skills
Experience with facilities maintenance and/or security
Strong problem-solving skills
Availability to work in shifts including weekends
Customer service experience
Knowledge of cash management and bookkeeping procedures
Team management skills

As a hiring manager, recruiting an ideal Duty Manager starts with crafting a good job description. Use this Duty Manager job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Duty Manager may also reference it in preparation for the interview.

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