Collections Specialist Duties & Responsibilities

The role and function of a Collections Specialist includes the following duties and responsibilities:

  • Monitor accounts on a daily basis
  • Identify outstanding account receivables
  • Resolve customer credit issues
  • Contact clients and discuss their overdue payments
  • Update account status records 
  • Prepare and present reports on collection activities and progress
  • Investigate historical data for debts and bills
  • Take actions in order to encourage timely payments
  • Process payments and refunds
  • Resolve billing issues

Note that this is not an exhaustive list of Collections Specialist duties and responsibilities. Job functions for specific Collections Specialist roles may vary, depending on the industry and type of employer.

Related

Collections Specialist Job description

Collections Specialist Salary in Nigeria

Collections Specialist Interview questions

Collections Specialist Cover letter

Collections Specialist CV

Collections Specialist Jobs in Nigeria

Similar job descriptions

Loan Processor job description

Billing Analyst job description

Chartered Accountant job description

Tax Accountant job description

Tax Preparer job description

Payroll Coordinator job description

Payroll Administrator job description

Bursar job description

Tax Officer job description

Payroll Accountant job description

Audit Associate job description

Accounting Associate job description

Invoice Processor job description

Financial Accountant job description

Finance Director job description

Tax Associate job description

Internal Auditor job description

Tax Assistant job description

Accounting Specialist job description

Tax Specialist job description