Brand Ambassador Job Description

What is the job description of a Brand Ambassador? What are the duties and responsibilities of a Brand Ambassador? What does a Brand Ambassador do?

Job description of a Brand Ambassador

A brand ambassador is employed by a company or organization to help raise brand awareness and increase sales by implementing marketing campaigns in order to promote products or services.

This Brand Ambassador job description example includes the list of most important Brand Ambassador duties and responsibilities as shown below. It can be modified to fit the specific Brand Ambassador profile you're trying to fill as a recruiter or job seeker.

Brand Ambassador Duties and Responsibilities

Brand Ambassador job description should contain a variety of functions and roles including:

  • Familiarizing yourself with the company’s mission, vision, and goals.
  • Working closely with sales and marketing staff to conceptualize marketing campaigns and strategies.
  • Educating customers, retailers, and distributors about our products.
  • Representing the company at product launches, events, and trade shows.
  • Brainstorming ideas and participating in training and workshops.
  • Maintaining a positive image of the brand at all times.
  • Creating website and social media content in order to drive brand awareness and attract new customers.
  • Building rapport with customers and vendors.
  • Monitoring customer feedback and escalating complaints to the marketing department.
  • Tracking customer preferences, metrics, and media campaigns.

Brand Ambassador Requirements / Skills / Qualifications

Brand Ambassador job description should include these common skills and qualifications:

  • Bachelor’s Degree in Marketing or related field.
  • Prior experience in a customer service environment.
  • Working knowledge of social media platforms and tools.
  • Adaptable with the ability to prioritize tasks.
  • Ability to travel.
  • Excellent verbal and written communication skills.
  • Friendly, approachable, and outgoing personality.

As a hiring manager, recruiting an ideal Brand Ambassador starts with crafting a good job description. Use this Brand Ambassador job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Brand Ambassador may also reference it in preparation for the interview.

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