Support Worker Duties & Responsibilities

The role and function of a Support Worker includes the following duties and responsibilities:

  • Meeting with clients to discuss their practical and emotional needs.
  • Designing care plans that best suit the clients' needs.
  • Providing emotional support by talking to clients about their needs and listening to their concerns.
  • Assisting with domestic tasks including shopping, cooking, cleaning, and washing.
  • Making case notes and managing the case logbook.
  • Tending to the healthcare needs of each client.
  • Helping clients to apply for jobs, disability grants, and housing loans.
  • Counseling clients with drug or alcohol addictions.
  • Training family members in basic support techniques.
  • Helping clients to participate in leisure activities.

Note that this is not an exhaustive list of Support Worker duties and responsibilities. Job functions for specific Support Worker roles may vary, depending on the industry and type of employer.

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