Office Practice questions and answers

Office Practice Questions and Answers

An examination provided by WAEC to assist you understand the required standards expected in office practice.

Prepare with our past questions and answers.

26.

Port Avenue & Co deals with lots of client. For the company receptionist to relate effectively with them, she would need to possess good

A.

communication skill

B.

typing skill

C.

filing skill

D.

marketing skill

Correct answer is A

To understand information quickly and accurately, receptionist should learn how to be a good listener, engage in active listening, provide clear and concise information, and be empathetic and respectful of others

27.

The section of an office in Rammy Ltd where mails are handled is

A.

registry

B.

boardroom

C.

reception

D.

executive office

Correct answer is C

In large organization mails are handled by a mailing department and a clerk is engaged in opening letters

28.

When a meeting decides that a matter should lie on the table, it means that the matter should    

A.

be discussed immediately

B.

be discussed at the next meeting

C.

not be discussed at all

D.

be discussed at the executive level

Correct answer is C

If a proposal or motion is laid on the table, it is essentially a euphemism, meaning that ; nothing further will be done in this matter" or "we are not going to do anything about this" or "we refuse the petition"

29.

Which of the following means of written communications would an accountant use to convey a short directive to an accounts clerk?

A.

circular

B.

report

C.

letter

D.

memorandum

Correct answer is D

Memorandum is a written message in business or diplomacy. It is used for communicating policies, procedures, or related official business

30.

The Board of Directors of ABC & Co has just decided to reduce the workforce. The letter conveying this policy to the Managing Director for implementation would be marked

A.

official

B.

confidential

C.

urgent

D.

personal

Correct answer is A

official letters are often written using simple and direct sentences with a formal greeting and signature included