Office Practice Questions and Answers

An examination provided by WAEC to assist you understand the required standards expected in office practice.

Prepare with our past questions and answers.

11.

Which of the following activities is part of the procedure for handling outgoing mails?

stamping

coding

opening

sorting

View answer & explanation

Correct answer is A

The process are:

- drafting the mail
- collecting the mail
- recording the mail
- stamping the mail
- dispatching the mail

12.

Which of these factors would a purchasing officer consider in selecting an office equipment?

control

location

Suitability

color

View answer & explanation

Correct answer is C

The factors are:

- need of machine
- cost
- operating cost
- durability
- easy to operate and flexible
- servicing
- quality and speed etc.

13.

During a recent workshop, participants were advised to always provide good information. In order words, any information given by them should be

timely

futuristic

long

short

View answer & explanation

Correct answer is A

Information should be communicated in time so that receiver of the information has enough time to decide appropriate actions based on the information received

14.

Communication to a large number of people in different locations simultaneously could be done by means of

telephone

merchandizing

display

View answer & explanation

Correct answer is A

Telephone as a means of communication is the transmission of speech over a distance either by electric signals propagated along conductors or by radio signals. telephone communication permits conversations to be carried on between people separated by almost any distance

15.

A receptionist is an employee who

directs visitors to the office they wants to see

operates varieties of equipment in the office

supervises the junior employees in the office

prepares itineraries for his superior officers

View answer & explanation

Correct answer is A

A receptionist is an employee taking an office/adminstrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business

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