Microsoft Office questions and answers

Microsoft Office Questions and Answers

A basic knowledge of Microsoft Office applications such as MS Word, MS Excel and MS PowerPoint is often required for most jobs. Practise and prepare for your aptitude test with these frequently asked MS Office questions and answers.

321.

You need to ensure all mail from a particular client is stored in that client's folder on your folder list - how do you do this?

A.

In the search line type the clients name, drag the mouse over the emails, then drag them to the clients folder

B.

On the home tab, choose rules, and click on the create rule button. Create a rule that looks for the address then moves the mail

C.

In the contacts section, right click the clients name and choose 'redirect mail to', then click on the clients folder

D.

None of the above

Correct answer is B

To ensure all mail from a particular client is stored in that client's folder, the correct method is to go to the home tab, choose rules, and click on the create rule button. Then, create a rule that looks for the client's address and moves the mail to their folder.

This allows for automatic organization and easy access to all emails from that specific client.

322.

We can request a receipt to show an email has been read by:

A.

Right clicking the send button and choosing send with receipt

B.

Click the send/receive tab and click the receipted mail button

C.

Click the options tab from the message window and choose request receipt

D.

None of the above

Correct answer is C

To request a receipt to show that an email has been read, the correct option is to click the options tab from the message window and choose request receipt.

This option allows the sender to request a notification when the recipient opens the email, confirming that it has been read.

The other options mentioned, such as right-clicking the send button or using the send/receive tab, do not specifically address the action of requesting a receipt for email read confirmation.

323.

To send a business letter to a group of contacts, you should:

A.

In the contact view, click mail merge from the actions group

B.

In the contact view, select the contacts to send the letter to, then right click and choose 'export to word'

C.

Start Microsoft Excel, and choose Merge Contacts from the mailings tab

D.

None of the above

Correct answer is A

No explanation has been provided for this answer.