Latest job at Workforce Group

Workforce Group - Our client is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Secretary Location: Lagos

Job Description

Candidates must have experience in secretarial or administrative functions from a reputable organization and must be able to work under pressure.

Responsibilities

Arrange and confirm appointments.
Organize internal and external events.
Handle incoming mail and other material.
Maintain company’s databases.
Communicate verbally and in writing to answer inquiries and provide information.
Liaison with internal and external contacts.
Coordinate the flow of information both internally and externally.
Prepare and manage correspondence, reports and documents.
Organize and coordinate meetings, conferences, travel arrangements.
Take, type and distribute minutes of meetings.
Implement and maintain office systems.
Maintain schedules and calendars.

Requirements

Job Title: Direct Sales Agent (DSA) Location: Lagos Function: Sales/Marketing Industry: Banking

Job Description

As a Direct Sales Agent, you will be responsible for opening and managing new accounts.

Responsibilities

Identify and understand the need of the Customer.
Ensure Customer profile falls within focus segment i.e. Blue, Silver or SME.
Sell the Banks Products proactively to new/prospective customers.
Obtain relevant documents on all Bank products sold, e.g. identity document, business registration documents etc.
Ensure timely submission of weekly sales activity reports to Direct Sales Manager.
Participate in weekly/monthly sales performance review meetings.
Maintain accurate records of all sales activities, budget achievements and cross-sell referrals.
Cross-sell opportunities identified should be referred to the Direct Sales Manager.
Ensure accuracy of all bank forms and documents executed by the Customer.
Ensure timely processing of all initiated Customer transactions, with specific emphasis on account opening and cheque book issuance.
Update call memo on a daily basis.
Ensure assigned sales target and budgets are met.
Participate in tactical sales/marketing activities.

Qualifications and Requirements

Job Title: Contact Centre Agent Location: Lagos

Summary

We are currently recruiting Contact Center Agents for a reputable bank
He/She will be the liaison between the bank and its current and potential customers
He/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

Managing large amounts of inbound and outbound calls in a timely manner.
Following call center “scripts” when handling different topics.
Identifying customers’ needs, clarify information, research every issue and providing solutions.
Meet personal/team qualitative and quantitative targets.
Seize opportunities to upsell products when they arise.

Requirements

Job Title: Van Sales Representative

Location: Lagos

Job Summary

Maintain relationship with previous, present and potential Customers to promote the company’s product within a geographical location or region.
Identify and create new business relationships, ensure personal sales target are met, and proffer solution to customer’s problem.
Provide information about the company’s product to nurses, doctors, hospitals, pharmacies and other stakeholders within the pharmaceutical industry.

Key Responsibilities

Ensure personal sales is achieved
Receives periodic training from more experienced professionals
Participates in projects such as product promotions, attending and organizing exhibitions, conferences, meetings, new product launches, and new marketing initiatives.
Presenting products to healthcare staffs, including doctors, nurses and pharmacists with the aim of providing information about the company’s products and promote its usage.
Liaise with Distributors and wholesalers so as to ensure that is constant availability of the product in the market
Write frequent report on company and competitors performance within the market.

Job Requirements