Recent Jobs at Mercy Corps, April 2017

Mercy Corps works in fragile and conflict-affected environments to build secure, productive, and just communities. We believe that transitional environments - countries affected by civil wars, economic and political crisis, or natural disasters - offer tremendous opportunities for positive change. Since the 1990s, Mercy Corps has managed over 100 peacebuilding projects in over 30 countries and regions, and currently implement 34 peacebuilding programs in some of the world’s toughest places. Mercy Corps started its operations in Nigeria in 2012, and since then has been providing humanitarian assistance in response to the crisis in the North East, helping adolescent girls’ in getting access to education and economic resources, ensuring vulnerable households have the skills needed to pursue economic activities, decreasing conflicts in the Middle Belt and other parts of the country. We are recruiting to fill the position below: Job Title: Program Officer - Nutrition Location: Damboa, Borno General Position Summary

The Mercy Corps Nutrition Officer is to ensure successful implementation of BSFP project activities in Damboa.
Further, he/she shall ensure consistent MUAC screening and follow up i.e. referrals to existing OTPs/stabilization centers.
The position is based in Damboa with at least 100% time to be spent in the field in ensuring delivery of project objectives.
Working in partnership with the Program Officer (Food distribution), he/she shall ensure BSFP project beneficiaries receive supplementary food items (monthly rations).
He/she shall further support CMAM/IYCF trainings for staff/volunteer/mobilizer and community group trainings.

Essential Job Functions

Under supervision of Deputy Team Leader, the Nutrition Officer provides technical oversight of all aspects of BSFP program implementation and community sensitization around good nutrition, hygiene and health practices.
Nutrition Officer will advise on nutritional messaging strategy to ensure the messages developed address the current knowledge and practices gaps, messages channels are in line with those most commonly used by the communities;
Provide technical supervision to the nutrition sensitization component, whenever required
Liaise with M&E team on monitoring the BSFP project impact
Document project impact with support of M&E team through success stories, reports, maintaining tracking sheets, attendance sheets etc
Attend coordination meetings, whenever delegated. Liaise with SMoH and local actors whenever required
S/he will deliver trainings to Mercy Corps program staff as well as community-based volunteers on community sensitization and messages delivery.
Successful candidate will work with local actors to establish linkages with existing CMAM, OTP, SC centers, as well as other actors intervening in food security and nutrition area.
Plan and conduct mass MUAC screening of the under 5s on a predefined basis
Ensure the daily/weekly/monthly reporting tasks of BSFP activities (screening-referral- distribution of food-challenges etc.)
Other duties as assigned.

Knowledge and Experience

This position requires a minimum a Bachelor's Degree in nutrition or other related field and minimum of 2 years of experience focused on nutrition/food security, including community mobilization, participatory planning and rural/community development; previous similar experience with International NGO will be an asset.
Must have full knowledge on nutrition supplementary feeding distributions working with UN or INGO.
Experienced in working in camp or host community settings.
Experience working with multiple stakeholders to identify beneficiaries according to criteria required.
Commitment to renewing and maintaining knowledge of best practices
Demonstrated training and facilitation experience
Ability to work under pressure
Should be a team player and adjust to work in team.
Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
Strong interpersonal, intercultural and communication skills
Excellent oral and written skills and computer skills
Experience with running assessments, monitoring and evaluation and other learning efforts required.
Experience representing the organization and its interests to a diverse range of local and international government officials, local civil society organizations, other international organizations, the media and the public.
Fluency in English and fluency in Hausa is required.

Success Factors:

The successful candidate will have a can-do attitude. Ideally s/he will have previous experience in working in emergency programs in insecure and conflict-affected contexts.
S/he is a problem solver, an effective community mobilizer who is adept in successfully dealing with issues of complexity.
S/he is an active listener and contributor, working to create a strong team share ideas and learn.

Job Title: INGO Forum Field Support Manager Location: Maiduguri Program / Department Summary

The Nigeria International NGO Forum (INGO Forum) is a civil society mechanism comprising of approximately 40 members (confirmed and prospective) and 4 observers active in the humanitarian and development fields in Nigeria.
The purpose of the Forum is to provide an inclusive and consistent space for INGOs to develop and employ collective strategies and approaches to enhance the overall effectiveness and efficiency of humanitarian and development initiatives throughout Nigeria. The INGO Forum exists primarily to serve the needs of its members and to act in their interest for the betterment of serving beneficiaries.
The main objectives include information sharing/ communication; coordination; policy development and advocacy; engagement with national civil society; and external representation of the INGO community.
With 2 current staff (Coordinator and Support Manager) the INGO Forum plans to expand its reach with the goal of improving services to its members and increasing advocacy related to identified key priority issues. As of March 2017, the INGO Forum will be hosted by Mercy Corps in Nigeria’s capital city of Abuja.

General Position Summary

The INGO Forum Field Support Manager will support the Forum and its member organizations in the North East. The INGO Forum Support Manager will be a motivated learner and a passionate activist for the improvement of the development/humanitarian situation in Nigeria and for the role of civil society in this context.
As a support staff to the INGO Forum in Nigeria, s/he will assist in mobilising Forum Members, preparing meetings, taking minutes and organising trainings and events.
This will be an opportunity for a committed worker to learn about coordination and the humanitarian sector in general, while developing research, analytical and organizational skills. S/he will serve as an information focal point linking Abuja coordination structure with up-to-date realities in the north –east through proactive engagement with identified personnel and information collection and sharing.
In collaboration with humanitarian managers of member organizations based in the NE, s/he will support facilitation of action-oriented coordination discussions and identify opportunities for improvement of coordination, both within INGOs and on behalf of INGOs with other partners or stakeholders.
As a main link between the INGO community and the Nigerian NGO community, s/he will actively engage with local NGOs to identify opportunities for collaboration and to build high-yielding partnership.

Essential Job Responsibilities Program Management: Objective 1

Provide administrative, logistical and human resource support to INGO Forum:
Support facilitation of INGO Forum Technical Working Groups in the field and follow up regularly.
Engage with members of field based technical Working Groups to ensure actions taken.
Organize logistics for trainings, workshops, events and other INGO Forum activities.
Update and maintain contact lists and file sharing platforms.
Filing and archiving of external information and documentation of Forum’s activities.
Maintain INGO Forum calendars (internal and external).
Draft agendas/take meeting minutes and circulate to identified recipient lists.
Assist in development of TORs and contracts for events and consultancies.
Provide assistance to newly arrived INGOs through registration and other start-up processes.
Help organize and facilitate trainings and workshops, as necessary.

Objective 2 Ensure drafting and update of INGO Forum documents and correspondence:

Work with Field coordinator to produce (Bi-) Weekly context - compilation of links to relevant media, reports, assessments, etc. from identified key sources.
Follow up pending action points within INGO Forum members
Support in reporting of Forum activities to donors and relevant stakeholders.

Objective 3 Support INGO Coordinator and other INGO Forum staff in communications, information management and coordination, as needed:

Field information requests from external partners.
Provide support to Humanitarian Managers’ Working Group.
Engage with external partners on relevant topics.
Work in collaboration with external partners (NNGOs, UN, Government, etc.) to plan/facilitate partnerships.
Collection, organization and dissemination of information from Members of the Forum on humanitarian/development issues.
Research on key principles, standards and best practices (protection, WASH, Food security, health, shelter, education, etc.).
Help to forge links between international and local NGOs and networks.
Potential visits to support Forum Members in Adamawa and Yobe.

Finance & Compliance:

Ensure compliance with donor and Mercy Corps regulations
Draft or review scope of work to hire and manage technical consultants, including review for technical efficacy and contract budget, as required.

Security:

Ensure compliance with security procedures and policies as determined by country leadership.
Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Knowledge and Experience

Advanced university degree in Law, Political Science, International Relations, Journalism, Social Sciences, International Development or related technical field (minimum master degree).
Master ’s degree in law, political science, international relations, journalism, social sciences, international development or related technical field.
Written and spoken fluency in English.
Strong data analytical and interpretation skills.
Knowledge and understanding of the international humanitarian/development system and the mandates of the actors involved.
Willingness to learn and interest in humanitarian practice.
Commitment to international humanitarian standards and principles.
Excellent writing, editing and analytical skills and ability to formulate well-targeted strategic documents.
Ability to work independently in a fast-paced and often demanding environment.
Flexibility in terms of office hours.
Proven experience in influencing for policy change and practice.
Experience in facilitating meetings in high-pressure professional setting.
Exceptional interpersonal skills and experience in humanitarian setting.
Experience in an NGO (local or international), in a newspaper or research institution.
Knowledge of and contacts in Nigerian NGOs.
Knowledge of Hausa/Kanuri language preferred

Success Factor

Commitment to achieve results in a timely manner
Trustworthiness and integrity
Committed to humanitarian values and principles
People management skills
Influencing and negotiation skills
Communication
Cultural sensitivity
Gender equity and protection sensitive
Creative solutions to problems
Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Job Title: Senior Officer, Job Creation Location: Abuja Program/Department Summary

The Educating Nigerian Girls in New Enterprises (ENGINE) Programme is an initiative to improve learning outcomes and the economic status of marginalized adolescent girls aged 16-19 in the Northern Nigerian states of Kano and Kaduna, the Federal Capital Territory (FCT) and the metropolis of Lagos, Nigeria.
ENGINE through funding from the UK Department for International Development’s Girls Education Challenge, the Coca-Cola Company and other stakeholders supported over 18,000 marginalized girls to reduce education and financial barriers in its first implementation phase.
In its second phase, ENGINE 2 will facilitate transition of these girls into functional literacy, numeracy and scale up their business opportunities and linkages.
ENGINE 2 will further increase girls’ and young women’s access to:
- Financial education and life skills;
- Peer to peer networks and mentoring; and
- Direct assets (materials and savings).
Beneficiaries will be integrated into value chains as well as conduct other market-driven employment opportunities.
ENGINE 2 will also work with girls in formal and informal education to increase their learning opportunities and outcomes to prepare them for future economic activities and work in the policy environment to provide an enabling environment for girls to flourish in their chosen pathways.

General Position Summary

The Senior Officer Job Creation will support in leading the development and implementation of activities that transition girls in school or in informal education into economic activities including paid employment positions.
These include into existing value chains of Nigerian-based companies and market driven employment and entrepreneurship activities; and apprenticeship/internship opportunities.
This position requires being responsible for the overall oversight of all aspects of ENGINE 2 job creation programming, including assessment, planning, implementation, monitoring, capacity building of Mercy Corps staff, reporting, and ongoing evaluation.
These activities should be in line with government policies, as well as Mercy Corps’ corporate engagement and education strategies.

Essential Job Responsibilities Strategy & Vision:

Develop overall vision and strategic plan for engaging business owners and employers who will act as supervisors to project beneficiaries integrated into the programme.
Identify, assess, and recommend potential business owners and employers.
Act as primary liaison between Mercy Corps via the ENGINE 2 project and business owners/employers.

Program Management:

Develop draft MOUs that will be agreed with the potential business owners and employers.
Ensure that participating business owners and employers are formally briefed and adhere to stipulations and guidelines in the MOU.
Advocate for the inclusion of marginalized girls and for girls to be active in non-traditional sectors at the household and community level and within Nigerian vocational and skills-based education.
Maintain a database of participating business owners and employers.
Facilitate quarterly review meetings with participating business owners and employers to identify emerging challenge
In collaboration with the Monitoring Evaluation and Learning team, implement relevant surveys, need assessments (including Matching Interest to Work (MIW)), data and information collection for on-going monitoring in project states of implementation.
Maintain links and keep current on up-to-date best practices around innovative strategies of promoting girls’ transition from education (both formal & non-formal) to employment or business; disseminate technical information and assistance where necessary.
Coordinate closely with other ENGINE 2 personnel to ensure all objectives of the proposal and activities are met.
Organizes site-visits to the projects sites; and host visitors and consultants, as needed.

Team Management:

Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
Supervise, and orient new team members as necessary.
Provide team members with information, tools and other resources to improve performance and reach objectives.
Contribute to country team-building efforts and help team members identify problem-solving options.

Finance & Compliance Management:

Ensure compliance with donor and Mercy Corps regulations related to emergency programming.
Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.

Influence & Representation:

Identify, build and manage collaborative partnerships with private sector, communities, local governments and other stakeholders.
Communicate effectively to ensure overall project targets and donor obligations are met.
Proactively form relationships with private sector actors to complement DfID funding.
Participate in education coordination and other donor coordination meetings or workshops and/or as requested by the PPP Advisor.

Security:

Ensure compliance with security procedures and policies as determined by country leadership.
Proactively ensure that team members operate in a secure environment and are aware of policies
Work closely with Mercy Corps Nigeria country team’s security focal point to develop and maintain systems that ensure the safety and security of the team in all aspects of its implementation process.

Organizational Learning:

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Knowledge and Experience

Master’s Degree or its equivalent in a related field.
At least 3 years’ experience in Job Creation activities for marginalized adolescent girls; with an additional one year in a technical coordination role of integrating relevant project beneficiaries into business/employment in line with need assessment analysis.
At least three years’ experience in design, implementation, and management of job creation programmes.
Experience leading program activities as part of a donor-funded project within an emerging market.
Experience in working with stakeholders to facilitate job opportunities for project beneficiaries.
Strong management skills, with good understanding of relevant cross-cultural issues in high security environment.
Experience working in Northern Nigeria strongly preferred.
Strong written and oral communication skills in English required, including report development, writing and editing.
Hausa language skills preferred
Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.
Demonstrated experience working with country-level ministries and government officials, Ministry of Labour & Productivity experience preferred.

Success Factors:

The successful candidate will combine exceptional leadership, management and technical skills with a focus on innovative interventions to engage adolescent girls in informal education and skills building linked with private sector entrepreneurship and employment opportunities in a culturally and religiously conservative environment.
S/he will have an outstanding ability to develop, implement and manage innovative and complex programs within the current and future program structure of Mercy Corps in the region. Multi-tasking, prioritizing, problem solving and simultaneous attention to detail and strategic vision are essential.
The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Job Title: Tally Clerk Location: Damboa, Borno Program / Department Summary

Mercy Corps Nigeria’s North East program aims to provide assistance to populations affected by the crisis in Northeast Nigeria. With funding from humanitarian donors including OFDA, FFP, and ECHO the humanitarian programs engage in several interventions including but not limited to food assistance, logistics and relief commodities, protection, livelihoods, WASH and capacity building of humanitarian response actors.
Mercy Corps plans to scale up and expand its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional and varied assistance in a wider geographic area.

General Position Summary

This position is responsible for counting commodities as and when commodities are received, dispatching commodities out of warehouse and making sure that the quantity mentioned in the receipt/dispatch waybills are accurately received and inventory properly reconciled against books.

Essential Job Responsibilities

Assist in ensuring that commodities are received / dispatched correctly by taking count at the time of off-loading and loading inside the store and on the truck.
If there is any short/excess received the tally clerk will immediately bring to the attention of the warehouse officer/warehouse assistant.
Ensure that stack cards are updated on daily basis and is tallied with the main store inventory ledger.
Inspect commodities at all time to make sure that there are no damages. If damages are noticed, the tally clerk with bring it to the attention of Warehouse Assistant and Warehouse Officer
Ensure that reconstitution of damages commodities are carried out on a timely basis and prepare loss and adjustment report.
Ensure that stores are clean at all times and arrange for fumigation to secure commodities.
Will be responsible for stores and commodities during the absence of the warehouse officer
Represent Mercy Corps in a professional manner to suppliers, government officials, local and international community groups, suppliers, the UN and others as needed.
Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian mission.
Carry out any other duties as assigned from time to time.

Finance & Compliance Management:

Ensure compliance with donor and Mercy Corps regulations related to emergency programming.
Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.

Influence & Representation:

Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.
Communicate effectively to ensure overall project targets and donor obligations are met.

Security:

Ensure compliance with security procedures and policies as determined by country leadership.
Proactively ensure that team members operate in a secure environment and are aware of policies.

Organization Learning:

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountabilitity to Beneficiaries:

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Knowledge and Experience

Must have minimum two years of experience working in a warehouse, handling food and non-food commodities
At least Degree in relevant field
A clear understanding of warehouse ethics and donor compliance is essential.
Ability to work under pressure
Good interpersonal, intercultural and communication skills
Strong computer skills on MS office programs, excel, MS word.
Good oral and written skills as well as Fluency in English; fluency in Hausa is required

Success Factors

The successful candidate will have a can-do attitude. Ideally, S/he will have previous experience in working in large-scale emergency programs in insecure and conflict-affected contexts, willingness to be flexible and adjust schedule as per program needs.
Mercy Corps team members represent the agency both during and outside work hours.
Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Job Title: Deputy Team Leader Location: Maiduguri, Borno Program Department Summary

With the insurgency affecting North East Nigeria and displacing millions of people, Mercy Corps is expanding its humanitarian programming to support the conflict-affected population in Borno. In response to the ongoing crisis, Mercy Corps is scaling-up food security, non-food items, nutrition, protection, livelihoods, and water sanitation hygiene (WASH) activities in Dikwa, Ngala, and Jere Local Government Areas in Borno State to address emergency needs.

General Position Summary

Mercy Corps is looking for a strong deputy team leader to provide technical oversight and lead guidance to the implementation of Mercy Corps program in Borno state.

Essential Job Functions

Provide technical supervision , guidance and development of policy and good practice of Mercy Corps to the team
Deputize for the Team leader and is ready to take on delegated responsibilities for overall management of the team upon request.
Supervise the implementation of food security and livelihood activities, and formulate strategies and recommendations for response.
Ensure that key learnings are extracted from program implementation, and incorporate them into ongoing program and staff development processes
Work closely with Mercy Corps program teams to implement interventions of the program according to the approved work plan and budgets, project document and implementation strategies, providing a coordination role within the team
Lead field reporting activities and prepare work plans, and monthly, quarterly and end of program reports in liaison with the Team Leader.
Identify the capacity gaps among teams on the program and propose most feasible capacity building activities based on identified gaps.
Provide technical input on all Mercy Corps programs and activities and ensures synergy to maximize program impact.
Work closely with Monitoring and Evaluation team in setting baseline indexes of targeted areas and track progress against set capacity performance parameters.
Actively participate in the periodic program planning, review and reflection meetings and sessions.
Conduct program needs assessments.
Build team capacity by mentoring and coaching program staff.
Prepare accurate and timely reports and other project documentation and communication that contributes to a learning organization;
Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
Supervise, hire and orient new team members as necessary.
Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
Proposal writing, designing and implementing new humanitarian programs
Actively represent Mercy Corps in technical working group or cluster discussions (food security, nutrition, NFI/Shelter, protection and/or livelihoods) and serve as Mercy Corps’ resource person.
Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not to jeopardize its humanitarian mission.
Other duties as assigned.

Organizational Learning:

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

Mercy Corps team members are expected to support all efforts toward accountability, specificallyto our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Knowledge and Experience

Degree in International Development, Agriculture, Economics, Social Studies or other relevant field.
At least 4 years or more program management experience with specific focus on food security and nutrition, livelihoods program, cash transfer and vouchers program, including experience in humanitarian, recovery and long term-development.
An up-to-date understanding of multi-sector humanitarian programming, including food security, risk reduction, sustainable development and livelihoods concepts.
Familiarity with the program compliance requirements and processes of different donors is critical.
Experience of working on USAID programs an advantage.
Skills in technical proposal writing, designing and implementing food security and livelihood programs
Excellent experience in conducting multi-sector needs assessments.
Strong analytical skills.
Experience working in an insecure environment.
Ability to work well under pressure.
Strong commitment to teamwork and accountability,
Able to thrive in an evolving and changing environment
Excellent communication skills in English and Hausa, fluency in Kanuri preferred.

Success Factors

The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building.
S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level.
Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
In particular, the successful candidate will be willing to travel to locations such as Dikwa and Ngala according to the needs of the Mercy Corps program. This will mean sometimes staying and working in stressful environments with very basic living conditions, strictly following security protocols at all times and sometimes working long and irregular hours.
Mercy Corps team members represent the agency both during and outside work hours.
Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps' policies, procedures, and values at all times and in all in-country venues.

Note

All applications must include the position title in the subject line and be not more than four pages.
Only short-listed candidates will be contacted for interview and we are an equal opportunity organization so women are strongly encouraged to apply for this position.

How to Apply Interested and qualified candidates should send their Cover letter and CV's in one document, addressing the position requirements to: [email protected] Application Deadline: 27th April, 2017.

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Recent Jobs at Mercy Corps, April 2017

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