Recent Job Vacancies at KPMG, 5th November, 2018

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KPMG Professional Services is the KPMG member firm in Nigeria. The partners and people have been operating in Nigeria since 1978, providing multidisciplinary professional services to both local and international organizations within the Nigerian business community. Our vision is to build and sustain our reputation as the best firm to work with by ensuring our people, clients and communities achieve their full potential. At KPMG, we are committed to working with our clients to cut through complexities of the business world - finding solutions and adding value. We are recruiting to fill the position below:     Job Title: Ethics Line Operator Location: Lagos Engagement Type: Graduate Hire Roles and Responsibilities

• Handle customer inquiries/complaints via telephone, email or website
• Document client call enquiry/complaint in relevant call reporting templates
• Prepare a summary report of complaints made to clients on a monthly basis
• Prepare and/or update relevant clients files on a timely basis
• Keep track of and communicate the subscription expiry date tracker to the managers on a monthly basis
• Perform trend analysis of surveys conducted during whistle blowing awareness sessions
• Perform trend analysis of complaints received on a quarterly basis
• Work with the marketing department to prepare new sample awareness posters when required
• Prepare a weekly catalogue of fraud.
• Perform research and gather intelligence on whistleblowing happenings around the world

Quality & Risk Management Review:

• Perform monthly mock QP review on selected and agreed files
• Follow-up with the relevant team lead/managers to obtain the files to be reviewed
• Submit monthly reports on files reviewed
• Document and discuss areas of non-compliance with the relevant managers

Corporate Intelligence:

• Conduct research on individuals and entities as directed by the relevant manager
• Conduct research on individuals and entities using information on KPMG subscribed databases
• Evidence gathering and filing in respect of research conducted above
• Write a report in Microsoft Word format detailing the results of the research conducted above
• Make quarterly presentations on learnings from research conducted above
• Understand and interpret CAC search reports
• Maintain a record of all CAC searches conducted by KPMG forensic

Educational Qualification

• Minimum of second class lower in any field of study

Skills and competence requirements:

• Verbal communication skills
• Interviewing skills
• Attention to details
• Report writing
• Proficiency in more than one language (i.e. English and another language e.g. French, Hausa, Yoruba or Igbo) will be an added advantage

Interested and qualified candidates should:Click here to apply     Job Title: Chief Financial Officer Ref #: CYG200 Location: Port Harcourt, Rivers Overview

• In line with the company's decision to ensure key roles are filled by suitably qualified candidates who have hands-on experience with implementing leading financial practices, the company is looking for an exceptional individual with proven integrity to lead its financial function.
• The Chief Financial Officer will work from the Head Office in Port Harcourt, Rivers State.

Detailed Job Descriptions Reporting to the Chief Executive Officer, your mission will be:

• To be a key partner in developing strategy and operating the business
• To provide leadership and critical control of all day-to-day aspects of finance and accounting. In addition, the CFO will be part of the senior leadership team responsible for the strategic and tactical direction of the company
• To be responsible for ensuring the success of all financial operations
• To provide operational and strategic oversight for the organizational finance operations

Qualifications & Experience

• Relevant professional qualification and certification
• Post qualification of 10-15 years with at least 5 - 7 years senior level experience
• Should have a positive mental attitude
• Processing speed (thought and action)
• Financial Planning and Strategy
• Managing Profitability
• Strategic thinking and Planning
• Quality Management
• Promoting Process Improvement
• Forecasting, Corporate Finance and developing budgets
• Financial Skills
• Dealing with Complexity

Interested and qualified candidates should:Click here to apply     Job Title: General Manager, Quality Service Restaurant Ref #: CYG211 Location: Port Harcourt, Rivers Detailed Job Description Reporting to the Executive Director Operations, the GM, QSR will:

• Ensure the financial viability of the business as well as sustainability of the business in a competitive environment
• Develop and implement the strategic plan for the QSR business in the most cost effective and time efficient manner
• Lead, inspire/motivate and manage the QSR employees to deliver the business units strategic objectives.

Key Responsibilities Strategic Deliverables:

• Oversee the development and implementation of a strategic plan for the QSR business division
• Provide strategic guidance and oversight for the development and implementation of tactical and operational plans for all QSR outlets
• Oversee the development and implementation of a Standard Operating Procedures (SOP) manual to guide all activities in all outlets
• Ensure the establishment and implementation of standard QSR supply chain policies and procedures in line with leading practices
• Oversee the development and continuous update of a customer relationship management tool to prompt effective response to current and prospective customer needs.

Operational Deliverables:

• Continuously review of the departmental activities and make recommendations for improvement to the EDO
• Motivate, guide and ensure knowledge transfer and capacity-building of all QSR Staff
• Manage the career and developmental needs of all QSR staff
• Ensure all QSR staff timely obtain their training and certification requirements (e.g. food safety, medicals, quality control, customer service, etc.)
• Collaborate with Human Resources Department to oversee the recruitment and management of contract and temporary staff
• Assign detailed responsibilities to direct reports and supervise them to ensure timely and high quality results
• Oversee and coordinate the day-to-day activities of the business unit and provide overall leadership and guidance to all Operations Managers, Team Leads and other service staff
• Manage the human and material resources of the department to optimize performance and output
• Work with Finance/Accounts unit to ensure required measures are put in place to facilitate prompt payment to vendors for supply of materials
• Develop, implement and maintain necessary controls
• Review and authorize key expenditures/transactions for the division in line with approved financial authority limits
• Oversee the preparation of the QSR business units annual budget and monitor its implementation
• Ensure the timely and cost effective procurement and distribution of materials and equipment/tools between the central warehouse and all outlets
• Conduct regular site visits and spot checks to all outlets to monitor and ensure full compliance with defined food safety, cleanliness and hygiene policies and procedures
• Oversee and ensure full adherence to agreed recipe, menu/meal plans
• Act as an ambassador for the company's QSR business unit and ensure full engagement with all internal and external stakeholders.

Qualifications & Experience

• Relevant professional qualification and certification
• Post qualification of 7 years with at least 3 years senior level experience
• Overall Profitability
• Customer Satisfaction Levels
• Overall Sales and Revenues
• Business Unit Profitability
• Fulfillment of SLAs
• HSE Compliance
• Growth in Customer Base.
• Operational Losses.

Interested and qualified candidates should:Click here to apply    

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