Program Officer at Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action - helping people triumph over adversity and build stronger communities from within, now, and for the future.

We are recruiting to fill the position below:

Job Title: Program Officer

Location: Abuja (FCT)
Employment Type: Full-time, Regular

Program / Department Summary

• Waves of resource-based, ethnic, and sectarian conflict, rising criminality and banditry, and expanding violent extremism are rendering North Central and Northwest Nigeria increasingly insecure.
• While multiple initiatives seek to address the complex causes of violence, community and security responses to drivers and triggers are often piecemeal at best, and ineffectual at worst.
• Existing Early Warning and Early Response (EWER) systems suffer from slow responses, poor coordination, top-down mandates that limit community ownership, weak dispute resolution skills among responders, little political and financial investment, leadership structures that exclude women and youth, and scant rigorous evidence.
• Local ownership, fueled by iterative organizational performance assessment and capacity strengthening, will inform each component of the proposed sustainable, flexible, and evidence-based national EWER system that builds on existing locally-led and gender-sensitive conflict management mechanisms for vertical integration; incentivizes quick responses through horizontal coordination; and fosters increased trust in security and government actors to promote inclusive and collective action.
• By embedding EWER innovations within formal structures from the beginning, PARTNER will increase Nigeria’s self-reliance in leading a holistic, coordinated, and effective effort to promote sustainable peace.
• The result of ineffective EWER systems is that unchecked, violence proliferates.
• To examine and mitigate these barriers, Peace Action for Rapid and Transformative Nigerian Early Response (PARTNER) will pursue a bold approach to collaboration across local, international, government, non-government, community, state, and security stakeholders.
• Our consortium of Government Agencies and CSOs will be led by Mercy Corps in a mentorship capacity in Years 1 and 2, after which local partners will assume leadership, working hand-in-hand with other consortium members.

General Position Summary

• The PARTNER Program Officer is responsible for the day-to-day implementation of the program.
• S/he will support the implementation of activities related to capacity building for farmers, herders, religious leaders, religious institutions, and other appropriate actors.
• The PARTNER Program Officer will liaise frequently with implementing partners, community members, conflict actors, religious leaders, and represent Mercy Corps at relevant meetings.
• The S/he will work closely with the EWER Technical Manager, MEL Advisor, MEL Officer, CARM Officer and Operations staff (including finance and operations) to ensure that activities are implemented according to schedule, budget and required quality.
• The Program Officer will support the facilitation and implementation of EWER-related activities.
• S/he will also provide support to all other activities related to the PARTNER Early Warning and Early Response system strengthening in Nigeria.
• S/he will ensure smooth, timely, and compliant implementation across the PARTNER program implementation states.

Essential Job Responsibilities

• Support technical aspects of the peacebuilding and conflict management program by assisting with the development of activities/agendas/curricula as appropriate
• Facilitate and co-facilitate community meetings, events, and training as required
• Ensure implementation of activities is on time, target and budget
• Liaise with CIPP partner organizations and potential resource persons as needed
• Support the Program Manager in overseeing the performance of project implementation by partners and conduct frequent field visits to program sites
• Integrate community approaches, protection mainstreaming, gender sensitivity and capacity building into all activities as appropriate
• Ensure effective community engagement to create enabling environment and ownership
• Submit weekly program updates including success stories to the supervisor
• Update Program Issue Log, Risk Register & Incident Tracker as appropriate
• Ensure program filing system is in place, adheres to internal and donor regulation and filing is regularly maintained
• In collaboration with M&E staff, coordinate the implementation of relevant surveys, needs assessments, data and information collection for ongoing monitoring
• Develop activity work plans and manage day-to-day activity implementation
• Ensure that program implementation is responsive to community needs, meets targets, and is carried out in line with best practices
• Establish and maintain effective program reporting and monitoring and evaluation systems (to track, analyze and report on results) for both internal and external use
• Adhere to all MC policies related to security, operations and transport/ logistics information

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Additional Tasks:

• Support with other tasks as needed.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.
• Report on any problems encountered in the field such as project participant complaints, local authority interference, and security threats to MC staff and activities. Coordinate with MC Security Officer and State Manager on any threats to MC staff and activities; follow up on incidents/security threats in areas of operation.

Working Relationship
Supervisory Responsibility: None

Accountability:

• Reports Directly to: EWER Technical Manager
• Works Directly with: PARTNER Consortium members, Program Team.

Qualifications / Knowledge and Experience

• BA / BSc or equivalent in Conflict Management, Social Sciences, International Development or other relevant fields
• A minimum of 5 years of experience working in the non-profit sector preferably on conflict management/peacebuilding and community development
• Experience working in rural areas in Nigeria, particularly in target states of CIPP
• Experience working in a multi-organizational team (international and national partners) is a plus
• Strong written and oral communication skills in English required, including report development, writing and editing. Knowledge of Hausa is strongly preferred
• Demonstrated understanding of the conflict dynamics in the Middle Belt & Northwest Nigeria
• Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.
• Demonstrate strong emotional intelligence.
• Excellent oral and written skills and computer skills.
• Fluency in English; fluency in local languages required.
• Demonstrated attention to detail, ability to follow procedures, meet deadlines, and work independently and cooperatively with team members
• Experience engaging with State and Local Government authorities, religious leaders and local partners
• Experience managing community-based peacebuilding and conflict management interventions
• Strong training and capacity building experience

Success Factors:

• S/he will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive communication skills and proven experience with capacity building.
• S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level.
• Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.

Living Conditions / Environmental Conditions

• The position is based in Abuja and requires travel to project states.
• Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

How to Apply
Interested and qualified candidates should:
Click here to apply

Diversity, Equity & Inclusion

• Achieving our mission begins with how we build our team and work together.
• Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity:

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC and have signed on to the interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

Note

• Mercy Corps employees represent the agency both during and outside of work hours and are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps policies, procedures, and values at all times and in all in-country venues.
• Female candidates who are qualified are strongly encouraged to apply

Application Deadline  1st November, 2021.