Uber is a technology company. Uber makes a smartphone app that provides users with an on-demand, private car service to take them safely and smoothly to where they need to go, in dozens of countries and hundreds of cities around the world -- all at the push of a button.
On another level, Uber is about applying mobile technology, data-driven decision making, and world-class operations teams to solve a massive, offline problem: urban transport.
These are early days. Come join us, and help us build a new fabric for urban logistics that is redefining the way people experience and get around a city.
Job Title: Operations & Logistics Manager
Job Description
Uber
is a marketplace, and our Operations & Logistics managers own the
entire “supply” side of that marketplace in their city - they optimize
the quantity and quality of cars available to our users, and continually
improve the rider experience via scheduling, asset utilization, and
driver incentive programs.
In practice this requires a unique mix
of analytical and interpersonal skills; an ability to use our data to
quickly understand trends in supply and user demand, combined with an
ability to motivate and incent our partners to behave in ways that take
advantage of those insights. Highly refined people skills, as well as
toughness, persistence and grit, are required to ensure capacity, while
providing the quality of service we demand for our users. This is an
intense, business-side startup role which has a clear and direct, impact
on the growth of our business.
WHAT YOU NEED
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