New Job Vacancies at MNSS Limited

⏲ Apr 12, 2018, 1:06 PM
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MNSS Limited - Our Business Support Services offer a direct route for advice, information and resources aimed at improvement and growth of businesses. We are recruiting to fill the position below: Job Title: Business Operations Executive Location: Nigeria General Role

This person will provide support to the Business Manager and will be responsible for a variety of tasks including contract management, processes and procedures, documentation, reporting and related operational tasks under the direction of the BM.
Must have been exposed to project management methodologies and governance processes. Very strong logical, strategic and critical thinking and analytical skills needed in this role Key Roles & Responsibilities

Duties and Responsibilities

Managing and monitoring customer accounts (renewals and instalments)
Managing and monitoring customer records (vetting and updates).
Follow-up of current and old customers to ensure continuity and customer satisfaction.
Manage the effectiveness of Corporate Messenger Service (CMS), its staff and clients.
Sourcing new customer care initiatives.
Prepare bi-monthly status reports for the BM.
Prepare monthly Key Performance Indicator Reports for the MD.
Conducting, compiling and recording monthly customer satisfaction surveys and initiating reasonable solutions to issues and suggestions raised and success.
Maintaining the integrity of the company’s rules around customer credit and debt collection.
Drafting welcome letters, contract termination letters and general notices to customers.
Drafting general notices and letters to company staff and company directors.
Drafting general notices and letters to company current and “hot” clients.
Provide assistance to customers using the organisation’s products or services.
Identifying customer needs beyond those initially expressed and providing reasonable solutions for those needs
Support the BM in the management of day to day interaction
Conduct ad-hoc analysis upon request
Highlighting Senior Management of all Risks, Assumptions, Issues and Dependencies.
Sourcing for suppliers and maintaining contact with them.
Requesting for quotations and proposals from suppliers as at when due, accessing them and selecting the best.
Managing company service officers; ensuring the service officers run the services consistently in line with company policies and procedures.
Updating of policy and procedural documentation
Managing company processes for all domains by defining, reviewing, engaging in the change control of the process, testing and implementing the process.
Plan, Supervise and update leave/out of office spread sheet
Handling recruitment. Contact job websites (eg Pushcv, Careers24)
Offer letter and Induction spreadsheet are in the HR folder
Handling HR related BSS.

Accountabilities:

Seamless execution of the organizations operations
Implemented policies and procedures for all employees, clients and contractors
Day-to-day oversight of the company’s operations
Implementing cost reduction strategies for the organization

Key Interfaces:

All functional heads.
BM and MD.
Company Clients.

Job Attributes

Must have very strong MS Office experience.
Must be a good communicator and have excellent writing skills.
Ability to think analytically and creatively to identify potential solutions to key issues.

Interested and qualified candidates should: Click here to apply Job Title: Finance Officer Location: Nigeria Duties and Responsibilities

Daily input of sales in the log book, prepare and post journal entries
Prepare receipts and invoices

Prepare financial monthly reports which includes the following:

Budget
Expected Vs Actual Income statement
Profit & Loss Statement

Prepare requisition:

Prepare weekly, monthly bank reconciliation statements
Prepare Bi-monthly and Key Performance Indicator (KPI) report to management on Financials
Manage General Ledger maintenance process
Ensure proper recording of revenue, purchases, disposals and all other transactions.
Maintain Purchase Order Processing system and process cheque payments.
Process Accounts Payable paperwork at completion of the cheque payment process.
Oversee document management within the department.
Handle payroll related issues hand in hand with the Business Manager.
Prepare correspondence as to external parties needed within the department.
Manage petty cash account and ensure timely reimbursement.
Assist in tracking and maintaining company insurance policies (except Employee Benefits, which are maintained by the HR Department).
Manage monthly account, close activities and reconciliation.
Assist in preparation of periodic financial statement Account Audit
Involved in all tax authority matters with Tax consultants
Perform such other accounting, financial, or administrative tasks as may be required from time to time – quite often on short notice - by the Business Manager.
Post all financial activities on Sage 50 Accounting software (Peachtree)/ Quick books

Accountability

Day-to-day Financial status.

Job Attributes

Excellent research and analytical skills
Written & verbal communication skills
Good presentation and report writing skills
Highly numerate
Multi-tasking skills

Skills & Qualification

B.S./B.A. Degree in Accounting Substantial proven performance in a supervisory role Outstanding communication, teaming and interpersonal skills.
Fluency in English.

Key Interface