Field Manager at New Incentives

New Incentives is a pioneer in a growing movement of giving small incentives to caregivers whose infants get immunized, while increasing awareness of the health benefits of childhood vaccinations.

We are recruiting to fill the position below:

Job Title: Field Manager

Locations: North East & North West, Nigeria
Employment Type: Full-time

Job Summary

We is looking to identify a Field Manager that will help to expand its team dedicated to preventing child mortality in the northeast and northwest.
This post is strictly for internal candidates.
The Field Manager will support a New Incentives’ program that utilizes cash transfers to encourage mothers to complete the immunization schedule of their infants.
The program is operated in cooperation with the State Primary Healthcare Development Board in northeast and northwest.
The primary duty of the Field Manager will be to manage a team consisting of Assistant Field Managers and Field Officers who, in turn, will provide cash transfer disbursements at public clinics to increase immunization coverage and retention.
Key duties for this position include: responsibility for high-quality operations of the program at selected clinics and for providing leadership for selected staff members that result in increased immunization coverage and retention while nurturing relationships with employees, clinic staff and other stakeholders.
Field Managers are hired full-time and supervise Field Officers at clinics throughout states we are operating and must already be based / reside in one of the towns/LGAs of the states.

Context:

Over the past years, Nigeria has considerably expanded the availability of vaccination services for infants.
Despite this progress on the supply-side, demand for vaccinations remains relatively low.
New Incentives encourages mothers to fully vaccinate their infants with cash transfers and thereby ensures their babies are protected against deadly diseases.
The cash transfers allow the mothers to afford transport to the clinic and compensate them for lost income.

Key Responsibilities

Supervise and Manager FO as well as timely completion of deliverables related to each team member
Work Plans and Activities to resolve issues at clinics and settlements
Review of myDay Issues and Performance Dashboard to identify areas with concerns
Manage Activities and KPIs (Coverage, Imm Rate, Discrepancies) within budget
Manager Supervision Visits
Notify Transportation Rate Schedule Changes
FM Check-ins
Fraud mitigation (in areas of operation)
Supply, and Security (Initial Resolutions at LGA and escalation)
Attend LERICC/LGA meetings (technical, implementation) and other select LGA trainings
Implementation of Security Recommendations (for AFMs, FOs)
Clinic supervision to clinics that have failed COVID-19 adherence 2 consecutive weeks
Clinic visit to assess level of improvement and understand an FO on PIP from all training and discussions he has had with his FM.
Clinic supervision to ensure materials supplied by NI-ABAE are being handled with utmost care and are also available as supplied
Provides in person feedback on issues observed
Assess diligence in following operational protocols and submit related forms
Expense Approvals and Work Time Review

Required Qualifications

Fluency in local languages/dialects spoken, especially Hausa and locally residing or willingness to relocate to any of the states for this advertisement.
Minimum of Bachelor's Degree, preferably in the field of health or other natural sciences
A minimum of 2 - 4 years relevant experience working in the field. It is desirable that at least 2 of these years be spent working at a managerial level with a locally based or international organization.
Excellent responsiveness to email and phone requests
Proficiency in Microsoft Word/Excel, internet browsers, smartphones and new communications technology in general
Hard-working, result-oriented and loyal
Motivation to work in a young organization that is constantly changing based on stakeholder feedback and operates with a lean structure
Ability to demonstrate good managerial and leadership skills.
Willingness to work at remote public clinics and field locations a few days per week.
Experience with the Nigerian health system and clinic documentation, particularly related to infant health and vaccinations
Experience in collecting, synthesizing and drawing conclusions from (health) data desirable
Careful attention to financial matters and management of funds
Detail-oriented, diligent professional
Passion to help others and reduce infant mortality
Very good communication and writing skills, English, Hausa, and dialects (verbal and written)