Job Vacancies at Bellforte Consulting

Bellforte Consulting - We are a strategic consulting firm integrating a full range of business consulting capabilities. Bellforte Consulting staff, faculty and partners are tested professionals with deep "sector-specific" knowledge and the ability to lead and drive industry agenda. This ensures that our consulting services address the specific needs of our clients.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lagos
Employment Type: Contract

Job Summary

• The primary objective of this role is to receive and direct clients and service personnel to appropriate departments and ensuring that the proper channels are maintained in communications and personnel interaction from an entry point perspective.

Key Responsibilities

• Serves visitors by greeting, welcoming, and directing them appropriately.
• Notifies company personnel of visitor’s arrival.
• Maintains security and telecommunications system.
• Informs visitors by answering or referring inquiries.
• Directs visitors by maintaining employee and department directories.
• Maintains security by following procedures, monitoring logbook, and issuing visitor tags.
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Understand the company’s products and brands to be able to discuss with walk in clients

Qualification

• Candidates should possess HND, Master's degree or BSc degree
• Candidate must have at least 3-5 years experience in role and must be currently working in a financial instituition.
• Candidate must be in active employment at the date of recruitment and must have stayed in current employment for not less than 1 year

Job Title: Marketer

Location: Lagos
Employment Type: Full-time

Job Details

• Market and grow company's leasing and investment products suite.
• Develop strategies for business expansion and synergy across industry groups.
• Must be able to win new customers and increase sales turnover
• Manage the annual financial budgets.
• Develop and deepen a multi-channel product sales strategy.

Qualifications / Requirements

• A Degree in a relevant field.
• Minimum of two years’ experience.
• Good knowledge of Microsoft office suite (especially Excel and power point application).
• Fresh graduates who have completed the mandatory NYSC program can also apply
• Excellent written and verbal communication skills and a good command of English Language.
• Good team player, versatile, confident and articulate.

Job Title: Client Service Officer

Location: Lagos

Job Summary

• The primary objective of this position is to provide client service support to the company clients and assist with administrative support in the day to day operations of the company. Not more than 25-30 years

Key Responsibilities

• Ensure all required forms are completed completely and accurately
• When needed meet with clients to complete paperwork
• Generate reports such as position statements, for representative's meetings with clients
• Track pending business and service paperwork
• Ensure all Client’s investment documents are sent out in accordance to set timelines.
• Handle the Unit’s reports to be rendered daily, weekly and at Month end.
• Efficiently handle the purchase and delivery of Birthday cakes/cards and gifts to clients.
• Update Database for client’s birthdays/work anniversaries as well as birthdays of their Spouse/kids.
• Update pending business and service summary sheet for advisor’s attention
• Track and tally all outstanding work
• Handle phone calls from clients, when appropriate; transfer calls to advisor, when required
• Electronically file client statements, correspondence, and agreements so that all client filing is completed within five business days
• Make recommendations to systematize and improve office functioning
• Provide administrative support
• Follow up on outstanding transactions (e.g., transfers).
• Maintain up‐to‐date organized client files, including copies of all signed applications and forms, according to firms Compliance requirements
• Prepare and send outgoing mail
• Maintain appropriate turnaround time on incoming items
• Ensuring delivery of excellent customer service
• Ensuring zero tolerance level for complaints
• Ensuring zero negative feedback from clients and prospects.

Specific Targets:

• Achieve 0% negative feedback from clients and prospects
• Achieve 100% error free and accuracy in client data
• Achieve 100% turnaround time for all client service processes.

Job Requirements

• Candidates should possess Bachelor's Degree / HND qualification
• Candidate must have a minimum of 3-5 years work experience in role and must be currently working in a financial instituition.
• Candidate must be in active employment at the date of recruitment and must have stayed in current employment for not less than 1 year

Key Skills and Abilities:

• Good writing and communication skills
• Good presentation skills
• Ability to influence and persuade
• Good time management and organizational ability
• Ability to multitask and meet constant deadlines
• Oral Communication with internal and external stakeholders
• Building cordial relationship with internal and external stakeholders
• Analytical skills
• Knowledge of the job and the industry
• Proficiency in Microsoft office
• Attentiveness to details
• Operational Perspective
• Effective documentation
• Willingness to work long hours, when necessary

How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the Position as subject of the email.

Application Deadline 20th January, 2021.