Job For Customer Relation Officer at Emerald Consult

Emerald Consult- A reputable company in Lagos is recruiting suitably qualified candidates to fill the position of:     Job Title: Customer Relation Officer Location: Lagos Job Details:

• A company with office in the Ikeja axis of Lagos seeks a competent, smart and eloquent person for the position of Customer Relation Officer. This role will entail interfacing with customers and clients.
• An ideal candidate should be a fast learner, dedicated and professional with clients and must be an online savvy person.
• Personnel will be required to act as intermediary between the company and prospective/existing clientele.

• Respond to internal and external enquiries via email, phone and face-to-face
• Manage clients order entries
• Resolve customer complaints where necessary
• Monitor competitors as a way of improving the company's products and services
• Perform general administrative tasks.

• Good interpersonal and human relationship skills
• Excellent Customer service orientation
• Excellent communication skills
• Ability to utilize IT tools such as MS Word, Excel, PowerPoint on a basic level

• All applicants should have a minimum of HND.