Front Desk / Customer Service Officer at Clove Galleria

Clove Galleria is a lifestyle company that offers a range of services which includes ready-to-use flexible virtual office plans, co-working spaces, serviced offices, meeting rooms and conference rooms amongst other services. At Clove Galleria, we deliver unique experiences and top-notch services to all our esteemed users. We provide office spaces for entrepreneurs, freelancers & creative artists. Browse our website or contact us directly & let us find the office space that works for you.

We are recruiting to fill the position below:

Job Title: Front Desk / Customer Service Officer Location: Lagos

Job Descriptions

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages.
• Monitor, organize and forward emails.
• Maintain records and files.
• Oversee the office budget.

Requirements

• High school diploma or relevant qualification.
• A minimum of 2 years’ proven experience in a similar role.
• Good understanding of office administration and basic bookkeeping practices.
• Superb written and verbal communication skills.
• Excellent organizational and multi-tasking abilities.
• Strong knowledge of MS Office programs.

How to Apply Interested and qualified candidates should forward their Applications to: [email protected] and [email protected] using the "Job title as the subject of the email