Employment Opportunities at United Nations World Food Programme (WFP) (UPDATED)

⏲ Apr 2, 2017, 11:22 AM
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The United Nations World Food Programme (WFP) is the world's largest humanitarian agency, fighting hunger worldwide. We are seeking to a number of General Services position based in WFP Nigeria. The position is based in Maiduguri and Damaturu respectively. If you are a Nigerian national, committed, creative professional and are passionate about making a lasting difference for people in need, we would like to hear from you. We are recruiting to fill the position below: Job Title: Driver Ref: G2 (24541) Location: Abuja, Borno, Damaturu Organizational Context

The job is found in Regional Bureaux (RBs), Country Offices (COs), Area Offices (AOs) and Field Offices (FOs).
Job holders report to the Administration Officer, Logistics Officer or the designate, and drive light vehicles, trucks, vans, motorcycles or any other type of land transport.
They may also be assigned to operate speed boats or other types of watercrafts.
The job may involve basic administrative assistance in the office or stores.

Job Purpose

To provide efficient and safe transportation of authorized personnel and/or commodities.

Key Accountabilities (not all-inclusive)

Provide transportation of authorized personnel including translation of basic conversations from/to the local language, and/or delivery of various items/commodities following authorized routing and UN safety and security rules and regulations to ensure safe and efficient services.
Meet official personnel and visitors at the airport or other entry points and provide basic assistance with visa and customs formalities to facilitate smooth and safe entry and arrival to the authorised destinations.
Responsible that the assigned vehicle is kept clean and in a good condition including all equipment, the maintenance is done on time, vehicle is fully equipped with required travel authorisations and supplies, and any mechanical issues are reported to the supervisor to ensure safe and efficient services.
Follow established rules and regulations for field deliveries and/or in cases of an accident, and report immediately to the supervisor on any apparent problems, to seek for instructions and facilitate informative decisions on the way forward.
Responsible for accurate maintenance of the vehicle log books, and daily reporting to the supervisor on mechanical status, to ensure efficient vehicle use and fuel consumption supporting accurate accounting and cost-efficiency.
Outside driving duties, perform basic office related tasks such as filing, photocopying and maintaining stores when required including delivery/collection of various items, mailing service and payment of office telephone and other bills to ensure administrative support to clients.

Standard Minimum Qualifications Education:

Completion of Secondary School Education.
Formal drivers training with a valid driver’s license/certification to operate assigned vehicle following local rules and regulations.

Experience:

Two or more years of work experience as a Driver, preferably in an international organization, embassy or UN system with a demonstrated safe driving record.
Experience in driving a variety of makes and models of vehicles, including vans, trucks and other kinds of motorised vehicles. Experience in defensive driving is desirable.

Knowledge & Skills:

Knowledge of driving rules and regulations, chauffeur protocol and courtesies, local roads/waterways and conditions, and security issues.
Knowledge of driving/boat operating rules and regulations whichever applicable.
Knowledge of safety standards and safety equipment (e.g. fire extinguishers, buoyant wearable safety devices, etc.).
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Knowledge of the vehicle loading capacity and other parameters.
Basic skills to assist in case of emergency, knowledge of first aid basic methods.
Knowledge and ability to use radio, email, telephone and other applications.
Ability to assess vehicles for mechanical fitness and skills in minor vehicle repairs.
Ability to demonstrate a client-oriented approach, high sense of responsibility, courtesy and tact.

Language:

Fluency (level C) in the UN language in use at the duty station and in the duty station’s language, if different.

Desired Experiences for Entry into the Role:

Terms and Conditions

Selected candidate will be employed on a fixed-term contract with a probationary period of one year.
WFP offers an attractive compensation package.

Job Title: Helper Ref: G1 (24481) Location: Abuja Organizational Context

The job is found in Regional Bureaux (RBs), Country Offices (COs), Area Offices (AOs) and Field Offices (FOs).
Job holders report to the Administration Associate or the designate.
These jobs require a good physical fit to lift and handle heavy items and work in all types of weather conditions.

Job Purpose

To support site maintenance services in providing cleaning, laundry, basic garden maintenance, porter duties and other related manual work, to ensure WFP premises are well-organised, kept in a clean & hygienic condition and are in compliance with the established standards.

Key Accountabilities (not all-inclusive)

Perform basic maintenance of outdoor/indoor environments, to keep them clean, well-organised and in a good condition.
Provide support in loading/offloading and moving office equipment, furniture, baggage and other items for efficient site maintenance services.
Support preparation and delivery of food and beverages, arrange for basic refurbishment and maintenance of kitchen area and equipment to facilitate efficient service.
Provide laundry services including basic maintenance of related equipment, to ensure that WFP office and guesthouse items are clean.
Provide efficient cleaning services including kitchens and toilets to ensure clean, hygienic and well-organised working environment.

Standard Minimum Qualifications Education:

No specific requirements.
Completion of Secondary School education is an advantage.

Experience:

One year or more of related work experience.

Knowledge & Skills:

Knowledge of basic equipment and use of cleaning materials/solutions.
Ability to operate and maintain equipment and supplies related to work in a good working condition.
High sense of responsibility and initiative.
Punctuality, honesty and integrity.
Ability to work in a multicultural environment.
Ability to work in all weather conditions and meet the deadlines.
Ability to work in a team.

Language:

Intermediate knowledge (level B) of the UN language in use at the duty station and fluency (level C) in the duty station’s language, if different.

Desired Experiences for Entry into the Role:

Terms and Conditions

Selected candidate will be employed on a fixed-term contract with a probationary period of one year.
WFP offers an attractive compensation package.

Job Title: Field & Monitoring Assistant Ref: SSA 4 (24881) Location: Maiduguri Organizational Context

The job is found primarily in WFP Field based Offices, and job holders typically report to Programme Policy Officer or Programme Associate.
The reporting lines may change depending on the size of the office.
At this level work is carried out under minimum supervision.
Job holders are expected to produce organised and accurate technical work and reports.
They may provide guidance on standard practices to other staff and counterparts in their area of work.

Job Purpose

To perform monitoring activities within a specific coverage area and provide reports to support the effective delivery of assistance packages.

Key Accountabilities (not all-inclusive)

Verify the planned movements and distribution of food or non-food items, reporting issues or discrepancies to the supervisor for timely resolution of problems and to ensure that the quantity distributed and the quality of the operation is in line with WFP standards.
Maintain information records and monitoring plan documentation, such as records of commodity movements and programme checklists, in order to assist in the effective delivery and distribution of food items or non-food items.
Collate assistance programme(s) data in accordance with clear direction, in order to support programme reviews and informative decision-making.
Liaise with cooperating partners and internal counterparts to gather feedback and comments to support programme reviews and improve services.
Receive and collate comments and feedback from cooperating partners, beneficiaries, and beneficiaries, to support identifying programmatic issues with a view to fostering efficient operations.
Provide guidance for cooperating partners on WFP operational practices, monitoring tools and methods in order to support them to complete self-monitoring tasks and to contribute to the visibility of WFP in the coverage areas.
Prepare field mission reports to document programme implementation.
Follow set emergency response processes and procedures for emergency food assistance.

Functional Capabilities Strategic Management:

Displays basic understanding of WFP’s policies and strategies to perform monitoring and/or evaluation activities and their inter-relationship.

Performance Management:

Applies knowledge of WFP’s performance management system to manage resources and relationships to undertake monitoring actions or deliver straightforward evaluations of operations, programmes, or processes to WFP monitoring and/or evaluation quality standards.

Qualitative/Quantitative Methodology:

Understand and applies an appropriate mix of established methods and data collection tools to monitoring, reviews or straightforward evaluations, in line with WFP’s strategic and operational results frameworks (metrics), WFP guidance and technical standards.

Data Analytics and Visualization:

Collects and summarizes programme data, including information on shipments, distribution site logistics, the status of personas in need, and beneficiaries planned and reached for all programme assistance modalities and activities.

Programme Monitoring and Review:

Gathers, organizes, and provides data on programme outputs, processes, and outcomes, including distribution plans and the status, quantity, and quality of food and cash distributed and technical assistance provided.

Standard Minimum Qualifications Education:

Completion of Secondary School education.

Language:

Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

Desired Experiences for Entry into the Role:

Has experience analysing programme output and outcome data.
General knowledge of WFP monitoring and evaluation systems and standards.

Terms and Conditions

WFP is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious and ethnic backgrounds to apply to become a part of our organization.
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

Job Title: Programme Policy Officer, NOB Ref: 51961 Location: Abuja Organizational Context

These jobs are found in Headquarters (HQ), Regional Bureaux (RBs) or Country Offices (COs) and job holders report to a more senior Programme Policy Officer.
Job holders operate with a high degree of independence, manage more junior staff to ensure that programme and policy objectives are achieved in full.
They are usually involved in a wide variety of programme and policy activities and analytical work, some of which may be of a considerable complexity.
At this level job holders are expected to contribute to performance improvement.

Job Purpose

To provide support to policy and programme activities that effectively meet food assistance needs.

Key Accountabilities (not all-inclusive)

Contribute towards the development of a wide variety of projects, plans and processes, ensuring alignment with wider programme policies and guidance.
Provide project management support to specific and defined programmes and projects of considerable size/complexity, ensuring a coordinated approach with wider programmes that complies with WFP standards and procedures.
Develop and coordinate data gathering and monitoring systems ensuring that rigorous quality standards are maintained.
Research and analyse a range of policy and operational issues to inform the development of policies, programmes and activities.
Contribute to the preparation of accurate and timely reporting on programmes and activities that enable informed decision making and consistency of information presented to stakeholders.
Liaise with internal and external counterparts to ensure effective collaboration, monitor ongoing projects and highlight potential risks to project delivery.
Support the identification, development and management of potential partnerships to collaborative working leading to improved food assistance packages.
Support the capacity building of WFP staff, partners and national government to prepare for and respond to food assistance needs, e.g. through providing inputs into training materials.
Guide and supervise more junior staff, acting as a point of referral and supporting them with analysis and queries.
Other as required.

Functional Capabilities Programme Lifecycle & Food Assistance:

Displays ability to identify the main hunger problem at the national or subnational level to design and implement context-specific programmes that integrate complex analysis and the full range of food assistance tools.

Transfer Modalities (Food, Cash, Voucher):

Demonstrates ability to analyse and consolidate quantitative and qualitative information from different sources (e.g., market studies) to inform transfer modality selection and programme development.

Broad Knowledge of Specialized areas (i.e. Nutrition, VAM, etc.):

Demonstrates the ability to interpret basic data in the context of WFP specialised fields to contribute to technical programme design, implementation and monitoring.

Emergency Programming:

Displays ability to translate understanding of programme principles in emergencies and protracted conflict situations into relevant, effective, and context specific approaches.

Strategic Policy Engagement w/ Government:

Develops thorough recommendations using multiple inputs (e.g., government counsel, research, own experience) to strengthen national or subnational entities and government owned food and nutrition security programmes.

Standard Minimum Qualifications Education:

Advanced University Degree in International Affairs, Economics, Nutrition/Health, Agriculture, Environmental Science, Social Sciences or other field relevant to international development assistance, or First University Degree with additional years of related work experience and/or trainings/courses.

Language:

International Professional: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.

National Professional:

Fluency (level C) in English language and the duty station’s language, if different.

Desired Experiences for Entry into the Role:

Has deepened technical knowledge through exposure to technical teams.
Has taken leadership of implementing programmes.
Has provided input into policy discussions and decisions.

Terms and Conditions

Selected candidate will be employed on a fixed-term contract with a probationary period of one year.
WFP offers an attractive compensation package.

Job Title: Communications Officer, NOC Ref: 24922 Location: Abuja Organizational Context

The job is found in Headquarters (HQ), Regional Bureaux (RBs) and in Country Offices (COs).
Job holders work with high degree of independence using technical knowledge and experience to analyse data, prepare reports, provide advice and solutions to problems, and identify opportunities for improvements.
In HQ, job holders report to the Director of Communications or the designate, and work in a specialist area of communications.
In RBs, job holders report to the Regional Director or the designate, with functional supervision from the Director of Communications or the designate.
In COs, these jobs report to the Country Director with functional supervision from the Regional Communications Officer, to ensure that the CO communications activities serve WFP needs in the country of assignment, taking into consideration the overall regional communications plan and WFP's corporate communications goals.

Job Purpose

To develop, plan and implement communications activities that support the overall communications strategy and WFP objectives.

Key Accountabilities (not all-inclusive)

Develop, maintain and update an appropriate work plan for the assigned area, which implements the corporate communications strategy, in order to maintain and enhance the visibility and reputation of WFP, and support fundraising activities, ensuring alignment with WFP strategy.
Plan, manage and evaluate communications campaigns that favourably impact the views of the public, opinion leaders and donors in order to raise WFP’s profile and support fundraising activities.
Prepare communications products that effectively convey the desired message to targeted audience(s).
Maintain and develop a contact list of journalists and media outlets, and manage the regular flow of news/information about WFP’s work to the media, ensuring reputational risks are identified and managed.
Define a social media plan for the assigned area which leverages social media content, platforms, networks and partners to enhance coverage and support of WFP’s activities.
Generate and/or facilitate the production of donor specific visibility content including, text, photos, videos and audio for use across a range of integrated online platforms, in order to support global and country fundraising activities, ensuring consistency with corporate messages.
Track and analyse traditional and online media, to identify trends and/or issues, and propose solutions and ideas to improve the effectiveness of communication strategy and activities.
Manage junior communications officers/team, develop work plans, monitor performance against objectives, and ensure appropriate development to enable high performance.
Coordinate and prepare accurate and timely reporting on communications activities that enables informed decision-making, evaluation of objectives and consistency of information presented to stakeholders.
Build capacity of WFP staff on all aspects of external relations communication, providing advice, guidance and training to ensure consistent, quality communications activities that deliver the desired impact.
Work in close collaboration with counterparts to align activities and ensure a coherent approach to communications within WFP.
Contribute to preparedness actions, providing technical recommendations and guidance and monitoring the management of communications specific risks.
Other as required.

Functional Capabilities Media and Influencer Relationship Management:

Demonstrates ability to formulate and maintain strong relationships with key media and influencers.
Leads in implementing identified strategy to raise the profile of WFP, build relationships and further organisational aims.

Media and Communication Expertise:

Provides guidance to team members in facilitating open and informative verbal and written communication between media and influencers.
Directs a team in the preparation of tailored written reports, presentations materials.

Specialised Knowledge in Communications:

Uses sound theoretical knowledge of communications concepts to generate or facilitate the generation of effective communication materials across various media.
Applies this to define work plans aligned to identified areas of WFP’s communications strategy.

Sociopolitical Contextual Understanding:

Demonstrates deep understanding of the multilateral/interagency environment and the dynamics in which WFP operates which influences approach to working, policy development and decision making.

Communication Strategy and Planning:

Applies advanced understanding of WFP communications strategy and best practice to effectively develop strategies to engage with media and other significant external stakeholders within area of responsibility.
Oversees implementation, providing recommendations for improvement.

Standard Minimum Qualifications Education:

Advanced University Degree in Journalism, International Relations, Public Relations, Communications or other relevant field, or First University degree with additional years of related work experience and/or trainings/courses.

Language:

International Professional: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.

National Professional:

Fluency (level C) in English language and the duty station’s language, if different.

Desired Experiences for Entry into the Role:

Has gained experience in specialised communications practices and applies this to all activities
Has managed small teams of staff with related areas of expertise in the delivery of innovative communications projects
Has provided support in leading projects and input into function policies

Terms and Conditions

Selected candidate will be employed on a fixed-term contract with a probationary period of one year.
WFP offers an attractive compensation package.

Job Title: Programme Policy Officer, NOB Ref: 51981 Location: Maiduguri, Borno Organizational Context

This job is found in Headquarters (HQ), Regional Bureaux (RBs) or Country Offices (COs) and job holders report to a more senior Programme Policy Officer.
Job holders operate with a high degree of independence, manage more junior staff to ensure that programme and policy objectives are achieved in full.
They are usually involved in a wide variety of programme and policy activities and analytical work, some of which may be of a considerable complexity.
At this level job holders are expected to contribute to performance improvement.

Job Purpose

To provide support to policy and programme activities that effectively meet food assistance needs.

Key Accountabilities (not all-inclusive)

Contribute towards the development of a wide variety of projects, plans and processes, ensuring alignment with wider programme policies and guidance.
Provide project management support to specific and defined programmes and projects of considerable size/complexity, ensuring a coordinated approach with wider programmes that complies with WFP standards and procedures.
Develop and coordinate data gathering and monitoring systems ensuring that rigorous quality standards are maintained.
Research and analyse a range of policy and operational issues to inform the development of policies, programmes and activities.
Contribute to the preparation of accurate and timely reporting on programmes and activities that enable informed decision making and consistency of information presented to stakeholders.
Liaise with internal and external counterparts to ensure effective collaboration, monitor ongoing projects and highlight potential risks to project delivery.
Support the identification, development and management of potential partnerships to collaborative working leading to improved food assistance packages.
Support the capacity building of WFP staff, partners and national government to prepare for and respond to food assistance needs, e.g. through providing inputs into training materials.
Guide and supervise more junior staff, acting as a point of referral and supporting them with analysis and queries.
Other as required.

Functional Capabilities Programme Lifecycle & Food Assistance:

Displays ability to identify the main hunger problem at the national or subnational level to design and implement context-specific programmes that integrate complex analysis and the full range of food assistance tools.

Transfer Modalities (Food, Cash, Voucher):

Demonstrates ability to analyse and consolidate quantitative and qualitative information from different sources (e.g., market studies) to inform transfer modality selection and programme development.

Broad Knowledge of Specialized areas (i.e. Nutrition, VAM, etc.):

Demonstrates the ability to interpret basic data in the context of WFP specialised fields to contribute to technical programme design, implementation and monitoring.

Emergency Programming:

Displays ability to translate understanding of programme principles in emergencies and protracted conflict situations into relevant, effective, and context specific approaches.

Strategic Policy Engagement w/ Government:

Develops thorough recommendations using multiple inputs (e.g., government counsel, research, own experience) to strengthen national or subnational entities and government owned food and nutrition security programmes.

Standard Minimum Qualifications Education:

Advanced University Degree in International Affairs, Economics, Nutrition/Health, Agriculture, Environmental Science, Social Sciences or other field relevant to international development assistance, or First University Degree with additional years of related work experience and/or trainings/courses.

Language:

International Professional: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.

National Professional:

Fluency (level C) in English language and the duty station’s language, if different.

Desired Experiences for Entry into the Role:

Has gained experience in implementing technical programs (i.e. nutrition, etc.).
Has implemented programmes and provided input into designing operations.
Has provided input into policy discussions and decisions.

Terms and Conditions

Selected candidate will be employed on a fixed-term contract with a probationary period of one year.
WFP offers an attractive compensation package.

Job Title: Programme Policy Officer, NOA Ref: 52001 Location: Damaturu, Yobe Organizational Context

This job is found in Headquarters (HQ), Regional Bureaux (RBs) or Country Offices (COs) and job holders report to a more senior Programme Policy Officer.
Job holders operate with a high degree of independence, manage more junior staff to ensure that programme and policy objectives are achieved in full.
They are usually involved in a wide variety of programme and policy activities and analytical work, some of which may be of a considerable complexity.
At this level job holders are expected to contribute to performance improvement.

Job Purpose

To provide support to policy and programme activities that effectively meet food assistance needs.

Key Accountabilities (not all-inclusive)

Contribute towards the development of a wide variety of projects, plans and processes, ensuring alignment with wider programme policies and guidance.
Provide project management support to specific and defined programmes and projects of considerable size/complexity, ensuring a coordinated approach with wider programmes that complies with WFP standards and procedures.
Develop and coordinate data gathering and monitoring systems ensuring that rigorous quality standards are maintained.
Research and analyse a range of policy and operational issues to inform the development of policies, programmes and activities.
Contribute to the preparation of accurate and timely reporting on programmes and activities that enable informed decision making and consistency of information presented to stakeholders.
Liaise with internal and external counterparts to ensure effective collaboration, monitor ongoing projects and highlight potential risks to project delivery.
Support the identification, development and management of potential partnerships to collaborative working leading to improved food assistance packages.
Support the capacity building of WFP staff, partners and national government to prepare for and respond to food assistance needs, e.g. through providing inputs into training materials.
Guide and supervise more junior staff, acting as a point of referral and supporting them with analysis and queries.
Other as required.

Functional Capabilities Programme Lifecycle & Food Assistance:

Displays ability to identify the main hunger problem at the national or subnational level to design and implement context-specific programmes that integrate complex analysis and the full range of food assistance tools.

Transfer Modalities (Food, Cash, Voucher):

Demonstrates ability to analyse and consolidate quantitative and qualitative information from different sources (e.g., market studies) to inform transfer modality selection and programme development.

Broad Knowledge of Specialized areas (i.e. Nutrition, VAM, etc.):

Demonstrates the ability to interpret basic data in the context of WFP specialised fields to contribute to technical programme design, implementation and monitoring.

Emergency Programming:

Displays ability to translate understanding of programme principles in emergencies and protracted conflict situations into relevant, effective, and context specific approaches.

Strategic Policy Engagement w/ Government:

Develops thorough recommendations using multiple inputs (e.g., government counsel, research, own experience) to strengthen national or subnational entities and government owned food and nutrition security programmes.

Standard Minimum Qualifications Education:

Advanced University Degree in International Affairs, Economics, Nutrition/Health, Agriculture, Environmental Science, Social Sciences or other field relevant to international development assistance, or First University Degree with additional years of related work experience and/or trainings/courses.

Language:

International Professional: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.

National Professional:

Fluency (level C) in English language and the duty station’s language, if different.

Desired Experiences for Entry into the Role:

Has gained experience in implementing technical programs (i.e. nutrition, etc.).
Has implemented programmes and provided input into designing operations.
Has provided input into policy discussions and decisions.

Terms and Conditions

Selected candidate will be employed on a fixed-term contract with a probationary period of one year.
WFP offers an attractive compensation package.

Job Title: Procurement Associate, G6 Ref: 52063 Location: Abuja Organizational Context

These jobs are found in Headquarters (HQ), Regional Bureaux (RBs) and Country Offices (COs), and report to a Head of Unit, Chief, or Procurement Officer.
Job holders at this level demonstrate responsibility and initiative to respond independently to queries and problems with only general guidance.
There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. Job holders have a level of expertise and knowledge to adapt and contribute to the development of systems and processes in order to continually improve the level of support provided. Job holders supervise, provide technical advice, coach and coordinate a team of support staff.

Job Purpose

To provide coordination, administrative services and research to support the efficient and effective procurement services.

Key Accountabilities (not all-inclusive)

Provide operational coordination and administrative services, to support procurement projects and activities, following standard processes and contributing to the effective procurement of goods and services.
Identify and recommend potential suppliers, and compile data/documents to support the selection of suppliers, ensuring standard processes are followed.
Review, record and prioritise purchasing requests, and provide support to requisitioners, in order to support the procurement of appropriate goods and services, at lowest cost to WFP.
Contribute to negotiations with new suppliers on terms and conditions of orders, alongside a senior officer, in order to obtain the best terms and lowest costs for WFP.
Prepare Purchase Orders, contracts and any supporting documentation for approval by the appropriate stakeholder, and approve purchases within delegated authority, to enable the swift purchase of goods and services.
Resolve issues related to delivered goods, using initiative, liaising with all parties and following standard processes, to ensure timely and accurate resolution of problems.
Research, collect and analyse data in order to produce reports to enable informed decision-making by Procurement Officers, and consistency of information presented to stakeholders.
Manage updates and further develop databases and records, to ensure information is accurate, organised, and available for others to access, and supports reporting requirements.
Maintain relationships with internal counterparts, to support the alignment of procurement activities with wider programmes and ensure a coherent approach to meeting food assistance needs.
Supervise the work of support staff, providing practical advice and guidance, to ensure individual and team objectives are delivered to agreed standards and deadlines.
Follow standard emergency preparedness practices to support WFP to quickly respond and deploy food and needed resources to affected areas at the onset of the crisis.

Other Specific Job Requirements

This section is optional to describe additional responsibilities & knowledge required for the specific job.

4Ps Core Organazational Capabilities: Purpose:

Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.

People:

Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.

Performance:

Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.

Partnership:

Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.

Functional Capabilities Tendering and Contracting:

Displays basic understanding of processes to support the contracting/tendering implementation at WFP by collecting necessary information.

Vendor Management:

Leverages basic understanding of business needs to define vendor requirements and selection criteria.

Commodity and Product/Service Intelligence:

Appropriately handles products/services based on an understanding of sources, technologies, properties, and public procurement principles/practices.

Systems & Reporting:

Demonstrates strong understanding of procurement systems, Corporate operating System and tools to conduct range of analyses and generate reports to drive decision making.

Ethics and Compliance:

Maintains accurate records of activities in line with compliance standards to increase ease of response to basic audit queries.

Standard Minimum Qualifications Education:

Completion of secondary school education. A post-secondary certificate in the related functional area.

Language:

General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.
General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

Desired Experiences for Entry into the Role:

Demonstrated familiarity with locally purchased commodities/goods/services (e.g., cash based, in-kind donations).
Experience conducting supplier research and coordinating with retailers, wholesalers and traders.
Demonstrated knowledge of procurement processes and linkages with other operations (e.g., logistics).

Terms and Conditions

Selected candidate will be employed on a fixed-term contract with a probationary period of one year. WFP offers an attractive compensation package.

Job Tilte: Logistics Assistant Maiduguri G5 Job ID: (52065) Location: Maiduguri, Abuja Organization Context

This jobs are found in Headquarters (HQ), Regional Bureaux (RBs) and Country Offices (COs) and Area/Field Offices. Job holders report to Logistics Officer, a Head of Unit, or the designate.
At this level, job holders are expected to take responsibility for completion of a range of processes and activities requiring some interpretation of standard guidelines/practices for all assistance modalities for both WFP and logistics common services. Job holders are able to recommend a course of action to staff at various levels and may allocate tasks to other support staff.

Job Purpose

To implement well-defined standard logistics/supply chain processes and activities to enable effective delivery of goods and services for all delivery modalities.

Key Accountabilities (not all-inclusive)

Provide support to logistics operations and activities, following standard processes and facilitating, directly or indirectly, the effective delivery of food assistance to beneficiaries.
Support timely ordering and delivery of commodities and supplies to authorised partners and destinations.
Support management of logistics vendors’ contracting activities including performance monitoring and measurement.
Respond to a variety of technical queries/requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries with a high standard of client service mind-set.
Contribute to budget preparation, monitoring and revision for all delivery modalities, ensuring adherence to relevant procedures and in compliance with corporate standards.
Assist in monitoring inventory management processes to track trends and account for the inventory status from source to beneficiary.
Assist in management of commodity accounting data quality and integrity.
Support operational pipeline analyses, assessments and operational planning for all delivery modalities.
Process documentation for execution of logistics operations (e.g. customs clearance, invoice verification), take appropriate actions to resolve operational issues escalating various issues to the supervisor.
Collect and compile data, produce and/or contribute to reports (e.g. CCTI, SPRs, financial closure, physical inventory, transport performance) and ensure information accuracy in corporate systems in support to informed decision-making.
Liaise with internal and limited number of external stakeholders to support efficient logistics operations management.
Provide guidance to other support staff, in order to assist them in completing standard tasks to agreed standards and deadlines.

Other Specific Job Requirements

This section is optional to describe additional responsibilities & knowledge required for the specific job

4Ps Core Organizational Capabilities Purpose:

Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People:

Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance:

Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership:

Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

Functional Capabilities Supply Chain Management and Optimization:

Displays aptitude at monitoring and reporting on supply chain operations to enable teams to efficiently assess the performance and sustainability of current networks.

Planning, Project & Resource Management:

Supports the planning, forecasting & resource management efforts of own team by collecting data from diverse sources.

Information Management & Reporting:

Collates accurate and timely information and data to enable informed decision making on reporting within individual unit and consequently the greater humanitarian community.

Market Analysis, Contracting and Operational Execution:

Ability to collect and collate necessary information to enable WFP to make informed operational decisions.

Warehouse and Inventory Management:

Demonstrates ability to implement operational warehouse procedures and normative guidance in order to manage WFP’s warehouse, handle inventory effectively through corporate systems, and ensure loss mitigation.

Technical Assistance and Coordination:

Demonstrates awareness of the importance of technical assistance and coordination with key stakeholders and an ability to carry out logistics activities, respecting individual mandates and programme priorities.

Standard Minimum Qualifications

Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.
Language: General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.
General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

Desired Experiences for Entry into the Role

Experience using corporate systems to monitor ongoing shipments, pipeline information, insurance claims, and food stock.
Experience analysing data (on commodities, funds, etc.) and drafting reports.
Experience in measuring service providers’ performance against set KPIs.
Experience in assisting the preparation of contract documentation.
Experience in providing technical business support in corporate systems.

Terms and Conditions

Selected candidate will be employed on a fixed-term contract with a probationary period of one year.
Remuneration
WFP offers an attractive compensation package. For more details please visit International Civil Service Commission website: http://icsc.un.org

Job Title: Administration Officer, NOA Ref: 52002 Location: Damaturu Organizational Context

This job is found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders in the field typically report to the Country Director or the designate.
Job holders in RBs or HQ typically report to a more senior Administration Officer.
Job holders are likely to be working under the supervision of a more experienced staff member, receiving guidance and regular feedback on work performed.

Job Purpose

To support the delivery of quality, customer-focused, value for money administrative services that enable staff in country/location operations to deliver food assistance to beneficiaries, in line with WFP’s strategy.

Key Accountabilities (not all-inclusive)

Contribute to a WFP country plan, including administrative processes, aligned with country and wider WFP strategies and policies to facilitate efficient and effective administration services.
Support the development of annual plans and implementation of policies, systems and procedures to support WFP strategic objectives.
Collate data and prepare data analysis to provide management and clients with the accurate information and reports for efficient planning and decision-making.
Support management of existing resources in the area of responsibility (e.g. WFP managed facilities, assets and travel management, etc.) and assist in identification of new requirements aiming at efficiency, cost-effectiveness and timeliness of operations and services.
Facilitate the compliance of the services provided (e.g. WFP managed facilities, assets and travel management, etc.) with the corporate Occupational Safety and Health Policy.
Support a culture of environmental sustainability throughout WFP by role modelling actions that drive sustainability in all administrative activities.
Guide and supervise junior staff, acting as a point of referral and supporting them with analysis and queries.
Maintain the partnership with WFP stakeholders, other UN agencies and local government offices.
Follow standard emergency preparedness practices to ensure WFP is able to quickly respond and deploy food and needed resources to affected areas at the onset of the crisis.
Other as required.

Other Specific Job Requirements Education:

University Degree in Business/Public Administration, Engineering, or other relevant field relating to office management and administration.

Language:

International Professional: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.
National Professional: Fluency (level C) in English language and the duty station’s language, if different.

4Ps Core Organazational Capabilities:

This section is optional to describe additional responsibilities & knowledge required for the specific job.

Functional Capabilities Purpose:

Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

People:

Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

Performance:

Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

Partnership:

Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

Standard Minimum Qualifications

Has gained experience in Administration.
Has demonstrated a high level of proficiency in WFP administrative operating standards in day to day work.
Has provided coaching or training to new staff members within area of expertise.

Desired Experiences for Entry into the Role: Business Support Services & Reporting:

Applies strong ability to identify country level requirements and develop customer focused solutions and action plans. Communicates data-based findings in a highly impactful way that is tailored to the audience.

Internal Controls & Risk Management for Administration and Engineering:

Utilises understanding of risk management approaches and internal controls to monitor projects and programmes to confirm regulatory compliance, ensure data integrity and ensure client satisfaction.

Resource Management for Administration and Engineering:

Monitors trends in staffing and resource usage to anticipate and escalate potential issues to programme leaders and key clients.

Specialised Knowledge in Administrative Services:

Applies advanced theoretical understanding of administration best practice, concepts and principles and thorough knowledge of WFP standards, processes and infrastructure to ensure continuous improvement in the provision of efficient and effective administration services, resolving complex issues as they arise.

Customer Focus:

Proactively monitors performance and delivers high quality service to meet the needs of customers, requesting customer feedback and taking ownership of customer problems that arise. Pre-empts needs of customers based on experience.

Job Title: Human Resources Officer- NOA Job ID: (52062) Location: Maiduguri Organizational Context

This job is found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ) and report to a more senior HR Officer.
Job holders are likely to be working under the supervision of a more experienced staff member, receiving guidance and regular feedback on work performed. They support the collation, maintenance, analysis and reporting of information to maximise the effectiveness of HR services.

Job Purpose

To support the delivery of a professional, client-focused HR services, partnering with managers to implement HR solutions in line with WFP corporate priorities.

Key Accountabilities (Not all-inclusive)

Support HR operational activities or projects that are aligned to business needs, following standard processes and ensuring alignment with wider WFP policies.
Respond to queries from managers and staff, understanding their issues and ensuring policies, procedures, processes, systems and tools are available and correctly applied to support them.
Contribute to the effective management of the employment relationship between WFP and its staff, by administering conditions of service, contracts and appropriate entitlements.
Support staff capability building, working with managers to understand individual skills and business requirements, and organizing development solutions which equip people with the skills and knowledge required to meet current and future challenges.
Support and deliver onboarding activities to ensure new employees have a positive experience of WFP, and are successfully integrated into their new role and the organization.
Provide support in building talent within WFP, working with managers to understand their needs and organizing solutions to recruit, retain and develop a high caliber workforce to deliver the business strategy.
Support for organizational design activities that enable senior management to define and organize structures and jobs, and allocate people to the right places in order to improve efficiency.
Collate data and contribute to preparation of accurate and timely reporting, supporting a WFP wide view of HR activities that enables informed decision-making and consistent information for stakeholders.
Conduct straight forward data analysis under close guidance of a senior HR Officer, in order to support others on projects or contribute to process efficiencies and improvements.
Other as required.

Other Specification Job Requirements

This section is optional to describe additional responsibilities & knowledge required for the specific job.

4Ps Core Organizational Capabilities Purpose:

Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

People:

Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

Performance:

Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

Partnership:

Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

Functional Capabilities (N/A) Standard Minimum Qualifications:

Education: Advanced university degree in Human Resource Management, Public or Business Administration, Industrial Psychology or other relevant field, or First University degree with additional years of related work experience or training's/courses.
Experience: Typically one or more years of postgraduate professional experience in Human Resources with an interest in international humanitarian development.

Knowledge & Skills:

Knowledge of HR best practices, techniques and processes with some understanding of the basic theoretical background.
Ability to support more junior and/or less experienced members of the team.
Basic analytical ability to compile, maintain and analyse data, prepare reports and draw initial conclusions in support of work carried out by another officer; skills in developing sources for data collection.
Good communication skills required to give and receive information and work with a variety of individuals.
Knowledge of, or the ability to quickly assimilate, UN/WFP specific processes and systems.
Language: International Professional: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.
National Professional: Fluency (level C) in English language and the duty station’s language, if different.

Desired Experiences for Entry into the Role (N/A) Terms and Conditions:

Selected candidate will be employed on a fixed-term contract with a probationary period of one year. WFP offers an attractive compensation package.

Important Additional Information

WFP will apply a rigorous and transparent selection process including thorough assessment of technical skills to ensure the best candidates are selected for the job.
Please ensure that your application contains accurate and complete information on academic qualifications, employment record and language skills.
WFP will only consider academic credentials and degrees obtained from an accredited educational institution. Only successful candidates will be invited for an interview.
WFP is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious and ethnic backgrounds to apply to become a part of our organization.
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

Job Title: Logistics Associate, G6 Ref: 52064 Location: Damaturu Organizational Context

This job is found in Headquarters (HQ), Regional Bureaux (RB) and Country Offices (CO and Area/Field Offices. Job holders report to a Logistics Officer, Head of Unit or the designate.
At this level, job holders demonstrate responsibility and initiative to respond independently to queries with only general guidance for all assistance modalities for both WFP and logistics common services.
There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. Job holders typically manage a small team, supervising and coaching staff.

Job Purpose

To provide specialized support functions and/or supervise staff performing standard logistics/supply chain processes and activities to enable effective delivery of goods and services for all delivery modalities.

Key Accountabilities (not all-inclusive)

Provide specialized support to logistics operations and activities, following standard processes and contributing, directly or indirectly, to the effective delivery of food assistance to beneficiaries.
Coordinate requisitioning and ensure timely delivery of commodities and supplies to authorised partners and destinations.
Manage logistics vendors’ contracting activities including performance monitoring and measurement.
Support gathering market intelligence, vendor assessments (e.g. transporters, retailers) to support vendor selection process.
Identify, resolve and/or provide recommendations on specialised queries/requests for support, using initiative and following standard processes, to ensure timely and accurate resolution of enquiries with excellent client service mind-set.
Prepare, monitor and revise budget for all delivery modalities, ensuring adherence to relevant procedures and in compliance with corporate standards.
Monitor inventory management processes to track trends and account for the inventory status from source to beneficiary.
Support oversight for commodity accounting data quality and integrity.
Analyse operational pipeline and contribute to assessments and operational planning for all delivery modalities, to ensure that supply chain requirements are taken into consideration.
Manage documentation processing for execution of logistics operations (e.g. customs clearance, invoice verification), take appropriate actions to resolve operational issues escalating complex issues to the supervisor.
Perform research, collect data and conduct analysis, produce reports (e.g. CCTI, SPRs, financial closure, physical inventory, transport performance) and ensure information accuracy in corporate systems to enable informed decision-making.
Liaise with internal and external stakeholders to support logistics operations management and contribute to effective service delivery.
Supervise the work of support staff, providing practical advice and guidance, to ensure individual and team objectives are delivered to agreed standards and deadlines for all assistance modalities.
Support logistics emergency preparedness and response activities including Logistics Capacity Assessment and Contingency Plan update, to support WFP’s response in emergencies.

Other Specific Job Requirements

This section is optional to describe additional responsibilities & knowledge required for the specific job

4Ps Core Organazational Capabilities Purpose:

Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.

People:

Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.

Performance:

Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.

Partnership:

Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.

Functional Capabilities Supply Chain Management and Optimization:

Demonstrates ability to design basic supply chain networks, including appropriately assessing and escalating challenges to ensure that WFP is able to provide consistent and uninterrupted service to its beneficiaries and partners.

Planning, Project & Resource Mgmt:

Collects and analyses relevant technical data from diverse sources to forecast operational needs under various scenarios and makes evidence-based proposals.

Information Management & Reporting:

Liaises with internal and external stakeholders to consolidate preliminary data analysis, draft reports and disseminate information that represents concerns and trends.

Market Analysis, Contracting and Operational Execution:

Demonstrates ability to collect market information and process and analyse proposals in line with WFP standard rules and regulations in order to deliver efficiently.

Warehouse and Inventory Management:D

Demonstrates ability to implement operational warehouse procedures and normative guidance in order to manage WFP’s warehouse, handle inventory effectively through corporate systems, and ensure loss mitigation.

Technical Assistance and Coordination:

Demonstrates abilities to provide basic technical advice and maintain effective (inclusive, collaborative, unified) logistics coordination mechanisms with humanitarian partners and other relevant stakeholders.

Standard Minimum Qualifications Education:

Completion of secondary school education. A post-secondary certificate in the related functional area.

Language:

General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.
General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

Desired Experiences for Entry into the Role:

Experience maintaining corporate systems and running queries on ongoing shipments, pipeline information, insurance claims, and food stock.
Experience in administering third party service providers’ contracts.
Experience in compiling contract documentation.
Experience in contract execution.
Experience in budget monitoring and reporting.

Terms and Conditions

Selected candidate will be employed on a fixed-term contract with a probationary period of one year. WFP offers an attractive compensation package.

Job Title: Logistics Assistant - G5 Job ID: 52072 Location: Damaturu, Yobe, Kano Organization Context

This job is found in Headquarters (HQ), Regional Bureaux (RBs) and Country Offices (COs) and Area/Field Offices. Job holders report to Logistics Officer, a Head of Unit, or the designate.
At this level, job holders are expected to take responsibility for completion of a range of processes and activities requiring some interpretation of standard guidelines/practices for all assistance modalities for both WFP and logistics common services. Job holders are able to recommend a course of action to staff at various levels and may allocate tasks to other support staff.

Job Purpose

To implement well-defined standard logistics/supply chain processes and activities to enable effective delivery of goods and services for all delivery modalities.

Key Accountabilities (not all-inclusive)

Provide support to logistics operations and activities, following standard processes and facilitating, directly or indirectly, the effective delivery of food assistance to beneficiaries.
Support timely ordering and delivery of commodities and supplies to authorised partners and destinations.
Support management of logistics vendors’ contracting activities including performance monitoring and measurement.
Respond to a variety of technical queries/requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries with a high standard of client service mind-set.
Contribute to budget preparation, monitoring and revision for all delivery modalities, ensuring adherence to relevant procedures and in compliance with corporate standards.
Assist in monitoring inventory management processes to track trends and account for the inventory status from source to beneficiary.
Assist in management of commodity accounting data quality and integrity.
Support operational pipeline analyses, assessments and operational planning for all delivery modalities.
Process documentation for execution of logistics operations (e.g. customs clearance, invoice verification), take appropriate actions to resolve operational issues escalating various issues to the supervisor.
Collect and compile data, produce and/or contribute to reports (e.g. CCTI, SPRs, financial closure, physical inventory, transport performance) and ensure information accuracy in corporate systems in support to informed decision-making.
Liaise with internal and limited number of external stakeholders to support efficient logistics operations management.
Provide guidance to other support staff, in order to assist them in completing standard tasks to agreed standards and deadlines.

Other Specific Job Requirements

This section is optional to describe additional responsibilities & knowledge required for the specific job

4Ps Core Organizational Capabilities Purpose:

Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People:

Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance:

Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership:

Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

Functional Capabilities Supply Chain Management and Optimization:

Displays aptitude at monitoring and reporting on supply chain operations to enable teams to efficiently assess the performance and sustainability of current networks.

Planning, Project & Resource Management:

Supports the planning, forecasting & resource management efforts of own team by collecting data from diverse sources.

Information Management & Reporting

Collates accurate and timely information and data to enable informed decision making on reporting within individual unit and consequently the greater humanitarian community.

Market Analysis, Contracting and Operational Execution:

Ability to collect and collate necessary information to enable WFP to make informed operational decisions.

Warehouse and Inventory Management:

Demonstrates ability to implement operational warehouse procedures and normative guidance in order to manage WFP’s warehouse, handle inventory effectively through corporate systems, and ensure loss mitigation.

Technical Assistance and Coordination:

Demonstrates awareness of the importance of technical assistance and coordination with key stakeholders and an ability to carry out logistics activities, respecting individual mandates and programme priorities.

Standard Minimum Qualifications

Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.
Language: General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.
General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

Desired Experiences for Entry into the Role

Experience using corporate systems to monitor ongoing shipments, pipeline information, insurance claims, and food stock.
Experience analysing data (on commodities, funds, etc.) and drafting reports.
Experience in measuring service providers’ performance against set KPIs.
Experience in assisting the preparation of contract documentation.
Experience in providing technical business support in corporate systems.

Terms and Conditions

Selected candidate will be employed on a fixed-term contract with a probationary period of one year.

Remuneration

WFP offers an attractive compensation package.

Job Title: Tally Assistant Ref: G2 (52070) Location: Kano Organizational Context

This job is found in WFP warehouses.
The job holders report to the Storekeeper.

Job Purpose

To tally commodities and assist in stacking and physical inventory activities to maximise accuracy and efficiency of commodity management.

Key Accountabilities (not all-inclusive)

Tally receipt/dispatch of commodities including transformation of commodities during internal milling operations, identify and report to the supervisor any anomalies, to support accurate and effective commodity management in the warehouse.
Implement and maintain accurate stacking and assist in conducting periodic physical inventory checks following the established guidelines and standards, to support compliance with internal control procedures and systems.
Prepare accurate tally reports including efficient preparation and distribution of tally sheets to relevant parties, to ensure consistent and prompt accountability for commodity movement from/to and storage in the warehouse.
Supervise the warehouse cleaning after loading/unloading and reconstitution exercises, to ensure WFP warehouse meets the established standards.

Other Specific Job Requirements This section is optional to describe additional responsibilities & knowledge required for the specific job, reliable working environment. Core Organisational Capabilities Purpose:

Understand and communicate the Strategic Objectives: Builds an understanding of WFP’s Strategic Objectives.
Be a force for positive change: Approaches individual tasks and responsibilities with a positive attitude and demeanor.
Make the mission inspiring to our team: Understands the impact of WFP activities in beneficiary communities.
Make our mission visible in everyday actions: Connects individual tasks and responsibilities to unit’s goals and mission.

People:

Look for ways to strengthen people's skills: Seeks opportunities to build and enhance individual skills.
Create an inclusive culture: Demonstrates respect and understanding for diversity and cultural differences.
Be a coach & provide constructive feedback: Identifies and approaches colleagues or supervisors to serve as coaches.
Create an “I will”/”We will” spirit: Sets clear goals and measurable targets for own tasks and responsibilities.

Performance:

Encourage innovation & creative solutions: Assesses own tasks and responsibilities to find ways to be more efficient.
Focus on getting results: Maintains accurate records of completion times and tasks in own areas of responsibility.
Make commitments and make good on commitments: Understands responsibilities and the metrics associated with own tasks.
Be Decisive: Notifies supervisors of dangerous situations or potential issues that may arise while in the field or office.

Partnership:

Connect and share across WFP units: Understands WFP’s organizational structure, including the purpose and mission of each unit.
Build strong external partnerships: Supports team in working with colleagues and WFP’s partners in the field toward common goals.
Be politically agile & adaptable: Maintains a professional and courteous relationship with other WFP employees and partners in the field.
Be clear about the value WFP brings to partnerships: Understands own team’s contributions in its partnerships with internal and external stakeholders.

Functional Capabilities Supply Chain Management and Optimization:

Displays aptitude at monitoring and reporting on supply chain operations to enable teams to efficiently assess the performance and sustainability of current networks.

Planning, Project & Resource Management:

Supports the planning, forecasting & resource management efforts of own team by collecting data from diverse sources.

Information Management & Reporting:

Collates accurate and timely information and data to enable informed decision making on reporting within individual unit and consequently the greater humanitarian community.

Market Analysis, Contracting and Operational Execution:

Ability to collect and collate necessary information to enable WFP to make informed operational decisions.

Warehouse and Inventory Management:

Demonstrates ability to carry out day to day activities around warehouse and inventory management in a manner that complies with WFP's operational warehouse procedures.

Technical Assistance and Coordination:

Demonstrates awareness of the importance of technical assistance and coordination with key stakeholders and an ability to carry out logistics activities, respecting individual mandates and programme priorities.

Standard Minimum Qualifications Education:

Completion of secondary school education.

Experience:

Experience in conducting basic logistics activities (tallying).

Language:

Fluency (level C) in the UN language in use at the duty station and in the duty station’s language, if different.

Terms and Condition

Selected candidate will be employed on a fixed-term contract with a probationary period of one year.

Remuneration

WFP offers an attractive compensation package.

Job Title: Tally Assistant G2 Ref: 52072 Location: Maiduguri, Borno Organizational Context

This job is found in WFP warehouses. The job holders report to the Storekeeper.

Job Purpose

To tally commodities and assist in stacking and physical inventory activities to maximise accuracy and efficiency of commodity management.

Key Accountabilities (not all-inclusive)

Tally receipt/dispatch of commodities including transformation of commodities during internal milling operations, identify and report to the supervisor any anomalies, to support accurate and effective commodity management in the warehouse.
Implement and maintain accurate stacking and assist in conducting periodic physical inventory checks following the established guidelines and standards, to support compliance with internal control procedures and systems.
Prepare accurate tally reports including efficient preparation and distribution of tally sheets to relevant parties, to ensure consistent and prompt accountability for commodity movement from/to and storage in the warehouse.
Supervise the warehouse cleaning after loading/unloading and reconstitution exercises, to ensure WFP warehouse meets the established standards.

Other Specific Job Requirements

This section is optional to describe additional responsibilities & knowledge required for the specific job.
Reliable working environment.

4Ps Core Organizational Capabilities Purpose:

Understand and communicate the Strategic Objectives: Builds an understanding of WFP’s Strategic Objectives.
Be a force for positive change: Approaches individual tasks and responsibilities with a positive attitude and demeanor.
Make the mission inspiring to our team: Understands the impact of WFP activities in beneficiary communities.
Make our mission visible in everyday actions: Connects individual tasks and responsibilities to unit’s goals and mission.

People:

Look for ways to strengthen people's skills: Seeks opportunities to build and enhance individual skills.
Create an inclusive culture: Demonstrates respect and understanding for diversity and cultural differences.
Be a coach & provide constructive feedback: Identifies and approaches colleagues or supervisors to serve as coaches.
Create an “I will”/”We will” spirit: Sets clear goals and measurable targets for own tasks and responsibilities.

Performance:

Encourage innovation & creative solutions: Assesses own tasks and responsibilities to find ways to be more efficient.
Focus on getting results: Maintains accurate records of completion times and tasks in own areas of responsibility.
Make commitments and make good on commitments: Understands responsibilities and the metrics associated with own tasks.
Be Decisive: Notifies supervisors of dangerous situations or potential issues that may arise while in the field or office.

Partnership:

Connect and share across WFP units: Understands WFP’s organizational structure, including the purpose and mission of each unit.
Build strong external partnerships: Supports team in working with colleagues and WFP’s partners in the field toward common goals.
Be politically agile & adaptable: Maintains a professional and courteous relationship with other WFP employees and partners in the field.
Be clear about the value WFP brings to partnerships: Understands own team’s contributions in its partnerships with internal and external stakeholders.

Functional Capabilities Capability Name:

Description of the behaviour expected for the proficiency level

Supply Chain Management and Optimization:

Displays aptitude at monitoring and reporting on supply chain operations to enable teams to efficiently assess the performance and sustainability of current networks.

Planning, Project & Resource Management:

Supports the planning, forecasting & resource management efforts of own team by collecting data from diverse sources.

Information Management & Reporting:

Collates accurate and timely information and data to enable informed decision making on reporting within individual unit and consequently the greater humanitarian community.

Market Analysis, Contracting and Operational Execution:

Ability to collect and collate necessary information to enable WFP to make informed operational decisions.

Warehouse and Inventory Management:

Demonstrates ability to carry out day to day activities around warehouse and inventory management in a manner that complies with WFP's operational warehouse procedures.

Technical Assistance and Coordination:

Demonstrates awareness of the importance of technical assistance and coordination with key stakeholders and an ability to carry out logistics activities, respecting individual mandates and programme priorities.

Standared Minimum Qualifications

Education: Completion of secondary school education.
Language: Fluency (level C) in the UN language in use at the duty station and in the duty station’s language, if different.

Desired Experiences for Entry into the Role

Experience in conducting basic logistics activities (tallying

Job Title: Business Support Assistant - SSA4 Job ID: (52146) Location: Maiduguri Organizational Context

This job is found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders typically provide administrative support to team(s) and/or support a specific business stream, and report to the relevant Associate. At this level, work is carried out under close supervision or immediately available assistance. Job holders are expected to produce organised and accurate work.

Job Purpose

To deliver a range of routine business support tasks, to ensure that staff are effectively supported.

Key Accountabilities (not all-inclusive)

Collect, sort and disseminate correspondence, reports and other material to meet the required demands of staff to time standards.
Respond to routine queries received and escalate where appropriate, to provide a timely and accurate service to clients.
Proofread written documents, such as standard reports and correspondence, to contribute to the accuracy of written information developed by staff.
Provide a set of standard business support activities, where required, to contribute to the effective functioning of business operations.
Make travel arrangements and support events, etc., to support staff to work effectively.
Support the maintenance of office files, documents, and records in accordance with established systems and processes so that information is current and readily available for staff.
Undertake standard data entry tasks in accordance with defined systems, to ensure information is organised and readily available for the business team.

Other Specific Job Responsibilities

This section is optional to describe additional responsibilities & knowledge required for the specific job

4Ps Core Organazational Capabilities Purpose:

Understand and communicate the Strategic Objectives: Builds an understanding of WFP’s Strategic Objectives.
Be a force for positive change: Approaches individual tasks and responsibilities with a positive attitude and demeanor.
Make the mission inspiring to our team: Understands the impact of WFP activities in beneficiary communities.
Make our mission visible in everyday actions: Connects individual tasks and responsibilities to unit’s goals and mission.

People:

Look for ways to strengthen people's skills: Seeks opportunities to build and enhance individual skills.
Create an inclusive culture: Demonstrates respect and understanding for diversity and cultural differences.
Be a coach & provide constructive feedback: Identifies and approaches colleagues or supervisors to serve as coaches.
Create an “I will”/”We will” spirit: Sets clear goals and measurable targets for own tasks and responsibilities.

Performance:

Encourage innovation & creative solutions: Assesses own tasks and responsibilities to find ways to be more efficient.
Focus on getting results: Maintains accurate records of completion times and tasks in own areas of responsibility.
Make commitments and make good on commitments: Understands responsibilities and the metrics associated with own tasks.
Be Decisive: Notifies supervisors of dangerous situations or potential issues that may arise while in the field or office.

Partnership:

Connect and share across WFP units: Understands WFP’s organizational structure, including the purpose and mission of each unit.
Build strong external partnerships: Supports team in working with colleagues and WFP’s partners in the field toward common goals.
Be politically agile & adaptable: Maintains a professional and courteous relationship with other WFP employees and partners in the field.
Be clear about the value WFP brings to partnerships: Understands own team’s contributions in its partnerships with internal and external stakeholders.

Functional Capabilities (N/A) Standard Minimum Qualifications:

Education: Completion of secondary school education.
Experience: Three or more years of experience in general administrative work.

Knowledge & Skills

Ability to use standard office equipment such as photocopiers and scanners.
Knowledge of standardised business support work routines and methods.
Knowledge of standard office software packages, e.g. Microsoft word.
Uses tact and courtesy to give and receive information with a variety of individuals.
Good attention to detail in order to identify data discrepancies.
Ability to work to deadlines and follow clear instructions.
Language: General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.
General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

Terms and Conditions

Selected candidate will be employed on a short-term service contract. WFP offers an attractive compensation package.

Job Title: Market Monitoring Assistant SSA4 Ref No: 52073 Location: Maiduguri, Borno Organizational Context

These jobs are found primarily in WFP Field based Offices, and job holders typically report to Programme Policy Officer or Programme Associate.
The reporting lines may change depending on the size of the office.
At this level work is carried out under minimum supervision. Job holders are expected to produce organised and accurate technical work and reports.
They may provide guidance on standard practices to other staff and counterparts in their area of work.

Job Purpose

To perform monitoring activities within a specific coverage area and provide reports to support the effective delivery of assistance packages.

Key Accountabilities (not all-inclusive)

Verify the planned movements and distribution of food or non-food items, reporting issues or discrepancies to the supervisor for timely resolution of problems and to ensure that the quantity distributed and the quality of the operation is in line with WFP standards.
Maintain information records and monitoring plan documentation, such as records of commodity movements and programme checklists, in order to assist in the effective delivery and distribution of food items or non-food items.
Collate assistance programme(s) data in accordance with clear direction, in order to support programme reviews and informative decision-making.
Liaise with cooperating partners and internal counterparts to gather feedback and comments to support programme reviews and improve services.
Receive and collate comments and feedback from cooperating partners, beneficiaries, and beneficiaries, to support identifying programmatic issues with a view to fostering efficient operations.
Provide guidance for cooperating partners on WFP operational practices, monitoring tools and methods in order to support them to complete self-monitoring tasks and to contribute to the visibility of WFP in the coverage areas.
Prepare field mission reports to document programme implementation.
Follow set emergency response processes and procedures for emergency food assistance.

Other Specific Job Requirements:

This section is optional to describe additional responsibilities & knowledge required for the specific job

4Ps Core Organisational Capabilities Purpose:

Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People:

Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance:

Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership:

Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

Functional Capabilities Strategic Management:

Displays basic understanding of WFP’s policies and strategies to perform monitoring and/or evaluation activities and their inter-relationship.

Performance Management:

Applies knowledge of WFP’s performance management system to manage resources and relationships to undertake monitoring actions or deliver straightforward evaluations of operations, programmes, or processes to WFP monitoring and/or evaluation quality standards.

Qualitative/Quantitative Methodology:

Understand and applies an appropriate mix of established methods and data collection tools to monitoring, reviews or straightforward evaluations, in line with WFP’s strategic and operational results frameworks (metrics), WFP guidance and technical standards.

Data Analytics and Visualization:

Collects and summarizes programme data, including information on shipments, distribution site logistics, the status of personas in need, and beneficiaries planned and reached for all programme assistance modalities and activities.

Programme Monitoring and Review:

Gathers, organizes, and provides data on programme outputs, processes, and outcomes, including distribution plans and the status, quantity, and quality of food and cash distributed and technical assistance provided.

Standard Minimum Qualifications Education:

Completion of secondary school education.

Language:

Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

Desired Experiences for Entry into the Role:

Has experience analysing programme output and outcome data.
General knowledge of WFP monitoring and evaluation systems and standards.

Terms and Conditions

Selected candidate will be employed on a short-term service contract. WFP offers an attractive compensation package.

Job Title: IT Operations Assistant (SSA4) Ref: 52075 Location: Maiduguri, Borno, Damaturu Organizational Context

This job is found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ).
The Job holders report to a Head of the Unit, Chief, or Information Technology Officer, or the designate.
At this level, work is carried out under the direct supervision of a more senior staff. Job holders work in a team and are expected to produce organised and accurate technical work.

Job Purpose

To deliver standard software and hardware support services, as well as monitoring and maintaining a wide range of information sources, to contribute to the effective delivery of IT services.

Key Accountabilities (not all-inclusive)

Carry-out system and equipment maintenance tasks, such as back-up system data and system protection, to ensure they are running effectively and enable easy and efficient use.
Undertake basic monitoring and troubleshooting of server systems to ensure a consistent delivery of IT services to staff.
Respond to basic queries about technology and systems to support the correct application of technology.
Receive and inspect all incoming assets and report discrepancies in IT materials inventory to senior colleagues to ensure materials are effectively tracked.
Perform basic beta testing and support the roll out of new versions of centrally supported software to ensure software is operational for WFP staff.
Ensure information is up to date and accurate within inventories, databases, websites, and archives in order to support senior officers in managing these systems.
With direction from senior colleagues, collate information to be included in standard material such as training documentation and web content, to contribute to the availability of information about services and products.
Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.

Functional Capabilities Capability Name:

Description of the behaviour expected for the proficiency level
Governance, Strategy and Architecture Demonstrates awareness of overall IT governance structure and system architecture development to support the process and assist in design of interaction between systems

Change Implementation, Project management, Planning and Optimization:

Has basic understanding of project management principles to provide basic estimates on timing, resource utilisation and costs to facilitate the project planning process.

Technical Expertise:

Understands technical aspects of own job and applies them in a thorough and systematic manner to analyze customer’s technical issues and offer value adding advice and/or solutions.

Service Management:

Understands and follows the established standards and protocols for service excellence within own domain to maintain quality of delivery and high levels of customer satisfaction.

Client Management:

Demonstrates working understanding of existing hardware, software, servers and network management to resolve users’ routine problems using WFP’s established processes and tools.

Procurement and Contract Management:

Assists in the technology selection process by collating information on vendors and/or products for evaluation against criteria.

Standard Minimum Qualifications Education:

Completion of Secondary School education.

Language:

General Service (Headquarters): Fluency (level C) in English language.
Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.
General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

Desired Experiences For Entry into the Role:

Academic or professional experience in computer science.
Has experience resolving level 1 IT issues.

Other Specific Job Requirements

This section is optional to describe additional responsibilities & knowledge required for the specific job

Terms and Conditions

Selected candidate will be employed on a short-term service contract.
WFP offers an attractive compensation package.

Job Title: I.T Operations Assistant (SSA5) Ref: 52165 Location: Maiduguri Organizational Context

This job is found in the Country Office (COs), Regional Bureaux (RB), and Headquarters (HQ). The Job holder reports to a Head of the Unit, Chief or Information Technology Officer, or the designate.
At this level job holder is expected to take responsibility for completion of a range of processes and activities requiring interpretation of standard guidelines/practices.
The Job holder is able to recommend a course of action to staff at various levels and may allocate tasks to other staff.

Job Purpose

To deliver high quality technical support, system and data maintenance across a range of areas, in order to contribute to the effective delivery of IT services.
To deliver high quality technical support, system and data maintenance across a range of areas, in order to contribute to the effective delivery of IT services.

Key Accountabilities (not all-inclusive)

Carry out system maintenance tasks, such as performing monitoring tasks, running system diagnostics, and system optimisation, to ensure they are running effectively and enable easy and efficient use.
Maintain technology, including standard repairs, configuration, and storage, in accordance with data security and access controls to ensure IT equipment required for WFP staff is available.
Prepare files and systems for inventory and archives, such as website content and directories, to ensure information is accurate and up-to-date.
Allocate tasks to other colleagues, ensuring that tasks are delivered to agreed standards and deadlines, to support the effective delivery of services.
Respond to a variety of queries about technology and systems in order to assist WFP staff to deliver their services.
With support of senior colleagues, provide standard training to end users of technology and systems to ensure staff use standard technology and systems effectively.
Perform routine deployments of server hardware and software, including testing and the identification of problems, to contribute to the effective functioning of technology.
Responsible for maintaining information records such as updating web pages and statistical databases to ensure the information is current and well organised.
Install, operate and maintain telecommunications systems and equipment, to ensure optimal services in compliance with standard operations procedures.
Support the development of standard material such as training documentation and web content on behalf of senior officers, to ensure staff have access to required information about IT services and products.
Suggest improvements to methods and processes in order to support the continuous improvement of IT services.
Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.

Other Specific Job Requirements

This section is optional to describe additional responsibilities & knowledge required for the specific job

4Ps Core Organazational Capabilities Purpose:

Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People:

Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance:

Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership:

Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

Functional Capabilities Governance, Strategy and Architecture:

Demonstrates awareness of overall IT governance structure and system architecture development to support the process and assist in design of interaction between systems.

Change Implementation, Project management, Planning and Optimization:

Has basic understanding of project management principles to provide basic estimates on timing, resource utilisation and costs to facilitate the project planning process.

Technical Expertise:

Continuously updates one’s own knowledge about new technologies and product modifications; Is sought out for advice/expertise and recognized internally as an important technical reference.

Service Management:

Understands and follows the established standards and protocols for service excellence within own domain to maintain quality of delivery and high levels of customer satisfaction.

Client Management:

Exhibits a detailed understanding of customers’ IT requests in order to effectively address and manage internal customers ‘needs. Identifies recurrent issues to propose long-term solutions.

Procurement and Contract Management:

Assists in the technology selection process by collating information on vendors and/or products for evaluation against criteria.

Standard Minimum Qualifications Education:

Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.

Language:

General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.
General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

Desired Experiences for Entry into the Role:

Has experience resolving more complex technical issues.
Has worked with head of units in defining requirements for functional area.
Has experience with the application of client services standards to resolve or escalate clients’ service problems.

Terms and Conditions

Selected candidate will be employed on a short-term service contract. WFP offers an attractive compensation package.

Job Title: Mechanic - G3 Job ID: (52181) Location: Damaturu Organizational Context

This job is found in Country Offices (COs), Area Offices (AOs) and Field Offices (FOs). Job holders report to the Logistics Officer responsible for the Workshop activities or the designate. This job require a good physical fit to lift and handle heavy items. It is obligatory to wear protective clothing at work.

Job Purpose

To maintain and repair WFP vehicles, generators or other means of transport or equipment to ensure well-functioning and meeting established deadlines.

Key Accountabilities (not all-inclusive)

Responsible for efficient routine and ad hoc maintenance and repair of WFP vehicles and other means of transport or equipment following manufacturer’s standards and in compliance with established schedules and WFP safety procedures.
Perform regular checks of vehicles, generators or other means of transport or equipment to assess mechanical conditions and fitness using diagnostic techniques and computerized workshop equipment and make cost-efficient recommendations, to ensure compliance with safety procedures and technical standards.
Recover and repair broken down means of transport or equipment using appropriate techniques including WFP vehicles broken while on field missions, to minimize the risk of additional damage and accidents to support safe operations.
Install and maintain sophisticated equipment in WFP vehicles such as VHS, radios, satellite tracking systems, etc., to support enhanced and/or updated communication tools and their efficient functioning.
Report accurately and timely on the mechanical works carried out including any workmanship failure that may occur during repairs, to enable efficient and informed planning and decision-making.
Keep in a good order all repair tools and equipment, to support safe, healthy and clean working environment.
Provide guidance on technical skills to Drivers to build their capacity.

Other Specific Job Requirements

This section is optional to describe additional responsibilities & knowledge required for the specific job

4Ps Core Organazational Capabilities Purpose:

Understand and communicate the Strategic Objectives: Builds an understanding of WFP’s Strategic Objectives.
Be a force for positive change: Approaches individual tasks and responsibilities with a positive attitude and demeanor.
Make the mission inspiring to our team: Understands the impact of WFP activities in beneficiary communities.
Make our mission visible in everyday actions: Connects individual tasks and responsibilities to unit’s goals and mission.

People

Look for ways to strengthen people's skills: Seeks opportunities to build and enhance individual skills.
Create an inclusive culture: Demonstrates respect and understanding for diversity and cultural differences.
Be a coach & provide constructive feedback: Identifies and approaches colleagues or supervisors to serve as coaches.
Create an “I will”/”We will” spirit: Sets clear goals and measurable targets for own tasks and responsibilities.

Performance:

Encourage innovation & creative solutions: Assesses own tasks and responsibilities to find ways to be more efficient.
Focus on getting results: Maintains accurate records of completion times and tasks in own areas of responsibility.
Make commitments and make good on commitments: Understands responsibilities and the metrics associated with own tasks.
Be Decisive: Notifies supervisors of dangerous situations or potential issues that may arise while in the field or office.

Partnership:

Connect and share across WFP units: Understands WFP’s organizational structure, including the purpose and mission of each unit.
Build strong external partnerships: Supports team in working with colleagues and WFP’s partners in the field toward common goals.
Be politically agile & adaptable: Maintains a professional and courteous relationship with other WFP employees and partners in the field.
Be clear about the value WFP brings to partnerships: Understands own team’s contributions in its partnerships with internal and external stakeholders.

Functional Capabilities (N/A) Standard Minimum Qualifications:

Education: Completion of secondary school education, supplemented by vocational training programme in automotive service technology or relevant mechanical/technical trainings. Driver’s license/certification to operate commercial or light vehicles following local rules and regulations.
Experience: Three or more years of progressively responsible experience in maintenance and repair of commercial, light vehicle, other means of transport, generators or other equipment.

Knowledge & Skills

Knowledge and ability to read technical manuals and follow instructions/technical guidance required to maintain and repair means of transport/equipment.
Willingness to follow and update knowledge of new developments in the field.
Ability to work with electronic diagnostic equipment, digital manuals and reference materials.
Ability to identify mechanical/electronic faults and provide efficient repair services.
Ability to multi-task and meet job requirements.
Ability to analyze and determine complex damages to the vehicles/generators etc. and communicate repair recommendations clearly.
Ability to handle a large volume of work quickly and accurately under time constraints.
Ability to work in a team.
Language: Fluency (level C) in the UN language in use at the duty station and in the duty station’s language, if different.

Terms and Conditions

Selected candidate will be employed on a short-term service contract. WFP offers an attractive compensation package

How to Apply Interested and qualified candidates should: Click here to apply Application Deadline: 12th May, 2017.

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Employment Opportunities at United Nations World Food Programme (WFP) (UPDATED)

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