Employment Opportunities at Mulligan Hotel
Mulligan Hotel, a private Nigerian Group of Companies, operating retail, hospitality and property business, requires highly motivated individuals and experienced professionals with proven track records to fill the position below in an 80-bedroom Hotel of 4 standards:
Job Title: Internal Audit Officer
Location: Yaba, Lagos
Employment Type: Full-time
Job Summary
- The Audit Officer performs support functions to the Group Head, Internal audit with the aim of accomplishing all aspects of assigned reviews.
- The Audit Officer will assist in developing an overall audit strategy, the hotel's risk assessment process and Internal Audit's assessment of risk.
Job Description
- Vouching of Tally ERP Postings / Hotel management system postings
- Review of Invoice Register
- Profit Margin Testing
- Discount Review
- Supervision of cyclical and year-end stock count
- Monitoring the usage of Food & Beverage production materials
- Review of security activities
- Review of Aging Stock.
- Review Corporate Sales Activities
- And any other duties as may be assigned.
Qualifications
- Applicants must have a good University Degree in Accounting and professional qualification (ACA).
- A minimum of 3 (three) years post qualification relevant experience.
- High level of proficiency in the use of MS Office Suites, Tally & Quick Books Accounting packages, Hotel property software.
Demonstrable Skills:
- High integrity
- Good communication and interpersonal skills
- Ability to deliver timely and quality audit reports.
- Give prompt feedback from heads of units and regulatory authorities.
- Strong leadership qualities
- Ability to multitask and work across different businesses covering different sectors.
Job Title: Information Technology (IT) Officer
Location: Yaba, Lagos
Employment Type: Full-time
Job Summary
- Responsible for all computer information resources, provide data security and control, strategic computing and disaster recovery.
Job Description
- Develop Computer Information resources, providing for data security and control, strategic computing and disaster recovery.
- Manage backup, Security and user help Systems.
- Consult with users, management, vendors, and technicians to assess computing needs and system requirement.
- Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problem.
- Provide users with technical support for computer problems.
- Evaluate the hotel’s technology use and needs and recommend improvements, such as hardware and software upgrades.
- Purchase necessary equipment.
- Manage the hotel’s security i.e. CCTV, fire detectors.
- And any other duties as may be assigned.
Qualification & Experience
- Applicants must have a good University degree in Computer Science or related field of study.
- A minimum of two (2) years post qualification relevant experience.
Demonstrable Skills:
- High integrity
- Good communication and interpersonal skills
- Good customer service
- Ability to multitask and work across different department.
Job Title: Sales & Marketing Manager
Location: Yaba, Lagos
Employment Type: Full-time
Job Summary
- Job holder will be responsible for the maximization of profits of the hotel through creative and selective selling.
Job Description
- The Sales & Marketing Manager is responsible for soliciting group business for the hotel, and maximizing profits of the hotel through creative and selective selling.
- Plans and executes cost-effective and productive sales trips within the hotel’s territory to improve and increase penetration of that market.
- Interacts with and entertains clients – not only during their site visits, but also while groups are in-house, and through invitations to contacts.
- Maintains confidentiality of guests’ and associates’ information and pertinent hotel data.
- Maintains accurate information on all new and ongoing leads and accounts, including solicitation efforts.
- And any other duties as may be assigned.
Qualifications
- Applicants must have a B.Sc / HND in Sales & Marketing or related field of study.
- A minimum of two (2) years post qualification relevant experience.
Demonstrable Skills:
- High integrity
- Good communication and interpersonal skills
- Computer literate
- Good customer service
- Strong leadership qualities
- Ability to multitask and work across different department.
Job Title: House Keeping Manager
Location: Yaba, Lagos
Employment Type: Full-time
Job Summary
- Responsible for the supervision and control of the cleaning and servicing of all bedrooms, restaurants, function and public rooms in the hotel.
Job Description
- To ensure that all bedrooms and public rooms are serviced and cleaned daily.
- To ensure that function/conference rooms are cleaned as soon as they have been used to ensure a fast turnaround.
- To ensure that VIP lounge/ suites receive the designated extras.
- To ensure an adequate supply of clean linen in a good state of repair.
- To ensure that rooms are checked regularly for repairs and refurbishing, and that appropriate maintenance is affected.
- To liaise with General Manager and notify of areas needing attention, in respect of decor.
- To ensure that staff are coached and trained to perform their duties effectively.
- To ensure that attendance registers are completed daily and in accordance with statutory regulations.
- To draw up duty rosters and ensure that manning levels are correct, to agreed standards, and are not exceeded without permission.
- To ensure that adequate supplies of cleaning materials are available.
- To ensure regular fire and evacuation drills are held.
- And any other duties as may be assigned.
Qualifications
- Applicants must have a B.Sc or HND in Hotel Management or related field of study.
- A minimum of three (3) years post qualification relevant experience.
Demonstrable Skills:
- High integrity
- Good communication and interpersonal skills
- Computer literate
- Good customer service
- Strong leadership qualities
- Ability to multitask and work across different department.
Job Title: Executive Chef
Location: Yaba, Lagos
Employment Type: Full-time
Job Description
- Supervise the function of all kitchen employees, facilities and costs, hence contributes to maximizing the overall Food & Beverage department profit.
- To ensure that all menus are constantly updated.
- To ensure that all menus are calculated correctly to obtain maximum gross profit.
- To ensure that all staff are constantly trained to effect good portion control and pleasing presentation of all dishes.
- To hold daily meetings with the Food & Beverage Manager to ensure that VIPs are timely identified, and any special arrangements properly communicated.
- To hold daily meetings with the Sous-Chefs and Chefs des Parties to ensure smooth running of all kitchen departments.
- To ensure that all areas under his/her control satisfy the most stringent hygiene requirements and that staff who are ill or injured receive the correct treatment or are not allowed to work.
- To ensure that all staff are correctly dressed to satisfy statutory requirements as well as enhancing the image of the establishment.
- To ensure that all stocks are ordered to the correct quantities, quality and price.
- To ensure that all stocks are being kept securely and under the correct conditions applicable to each type of commodity stored.
- And any other duties as may be assigned.
Qualification & Experience
- Applicants must have a B.Sc or HND in Hotel / Food Service Management / Chefs Academy or related field of study.
- A minimum of five (5) years post qualification relevant experience.
Demonstrable Skills:
- High integrity
- Good communication and interpersonal skills
- Computer literate
- Knowledge of basic accounting
- Strong leadership qualities
- Ability to multitask and work across different department.
Job Title: Front Office Manager
Location: Yaba, Lagos
Employment Type: Full-time
Job Summary:
- Responsible for all activities and matters that affect the availability, cleanliness and appearance of the lodging facilities in the hotel.
- Organizes, plans, directs, controls and coordinates the activities of the Front Office Department which includes guest room assignment, guest registration, information services, cashiering, baggage handling, parking service, business centre service and telephone services. Motivates and trains his/her team for better results and achievements.
Job Description
- Ensures efficiency of the operation and acts as a liaison between Front Office sub departments.
- Plans room assignments according to reservations and requests and reserves rooms during the day and during the coming days, according to demand and requirements.
- Regularly checks house count especially during high occupancy and critical periods.
- Issues necessary instructions to the shifts.
- Checks daily VIP arrivals to see whether they are correctly assigned.
- Ensures that privileged guests of the hotel are given priority during peak periods.
- Welcomes and greets as many guests as possible including VIPs and special attention guests.
- Personally check rooms assigned to VIPs and perform regular inspections to guarantee that client’s requests have been fully satisfied.
- Controls the VIP status extended to the guests or extends VIP when necessary.
- Maintains a high-performance standard among guest contact staff so they are knowledgeable, courteous and friendly when dealing with guests.
- And any other duties as may be assigned.
Qualifications
- Applicants must have a B.Sc or HND in Hotel & Catering Management or related field of study. A minimum of three (3) years post qualification relevant experience.
Demonstrable Skills:
- High integrity
- Good communication and interpersonal skills
- Computer literate
- Good customer service
- Knowledge of basic accounting
- Strong leadership qualities
- Ability to multitask and work across different department.
Job Title: Hotel Accountant
Location: Yaba, Lagos
Employment Type: Full-time
Job Description
- Files all General Ledger Reports.
- Issues and receives all house floats in order to safeguard and control funds distributed to employees for hotel use
- Ensures all house banks are counted on a monthly basis and counts submitted to the Group Head of Accounts to action all discrepancies accordingly.
- Performs surprise float counts for Front Office on a regular basis.
- Ensures all money and checks are deposited intact with the bank.
- Ensures the accuracy of the content of deposit envelopes.
- Maintains own float at the statutory amount.
- Updates foreign currency exchange rates used in the hotel.
- Checks and processes the monthly authorized payroll.
- Checks and processes the monthly rank and file pay-roll, ensuring that employees are authorized in compliance with the hotel’s policies.
- Complies fully with the set financial reporting deadlines as outlined in the policy and by the Group head of accounts.
- Follow all applicable laws relating to general accounting practices and tax regulations.
- And any other duties as may be assigned.
Qualifications
- Applicants must have a good University Degree in Accounting and professional qualification (ACA).
- A minimum of 5 (five) years post qualification relevant experience.
- High level of proficiency in the use of MS Office Suites, Tally & Quick Books Accounting packages, ability to prepare financial model and can demonstrate strong treasury management skills.
Demonstrable Skills:
- High integrity
- Good communication and interpersonal skills.
- Ability to deliver timely and quality financial reports.
- Give prompt feedback from and regulatory authorities.
- Strong leadership qualities.
- Ability to multitask and work across different businesses covering different sectors.
Job Title: Food and Beverage Manager
Location: Yaba, Lagos
Employment Type: Full-time
Job Description
- To ensure the prompt and efficient service of all meals, snacks, functions and beverages to the required standards.
- To ensure that profit margins are maintained, agreed costs are not exceeded through effective control systems, including issuing against dockets, sales analysis, menu costing and cash checks.
- To ensure that restaurants are clean and well maintained that table appointments are flawless.
- To ensure that waiters are always correctly and smartly dressed, that they offer professional and courteous service to their customers.
- To ensure that bars are clean and stocked with the stipulated requirements.
- To ensure that barmen are well trained, correctly and smartly dressed and serve their customers in a professional and friendly manner.
- To ensure that room service orders are executed promptly and that they comply with the required standards.
- To ensure that room service staff is correctly and smartly dressed and serve their customers in a professional and friendly manner.
- To ensure the efficient running of the banqueting department and that all banqueting rooms, including cloakrooms, are clean and tidy.
- To act as Duty Manager as required.
- And any other duties as may be assigned.
Qualification & Experience
- Applicants must have a B.Sc or HND in Hotel / Food Service Management or related field of study.
- A minimum of five (5) years post qualification relevant experience.
Demonstrable Skills:
- High integrity
- Good communication and interpersonal skills
- Computer literate
- Knowledge of basic accounting
- Strong leadership qualities
- Ability to multitask and work across different department.
Job Title: Human Resources Assistant
Location: Yaba, Lagos
Employment Type: Full-time
Job Summary
- Job holder will be responsible for the achievement of the hotel’s operating goals by maximising employee productivity and well-being, and achieving the hotel’s guest service objectives.
Job Description
- Directs and co-ordinates all employee and labour relations activities within the hotel, to ensure compliance with the law and to control costs
- Analyses hotel manpower requirements and makes recommendations on selection and development activities to meet manpower need
- Develops and implements recruiting and screening systems and procedures to attract qualified candidates for vacancies
- Acknowledges, reads, screens and forwards job applications to applicants and department heads in a timely and professional manner
- Assists Department Heads in recruiting activities
- Directs and co-ordinates responses to grievances and employee complaints
- Ensures that employees are disciplined based on proper grounds, and that proper documentation is maintained
- Work within the policy of the Group’s Corporate Human Resources Guidelines and service concepts.
- Identifies employees for development and monitors individual development plans
- And any other duties as may be assigned.
Qualifications & Experience
- Applicants must have a good University Degree in Human Resources Management or related field of study.
- A minimum of three (3) years post qualification relevant experience.
Demonstrable Skills:
- High integrity
- Good communication and interpersonal skills
- Good customer service
- Ability to multitask and work across different business sectors
- Good knowledge and application of the Nigerian labour laws.
Job Title: Laundry Supervisor
Location: Yaba, Lagos
Employment Type: Full-time
Job Summary
- Responsible for planning, organizing, developing and directing the overall operation of the laundry department in order to assure that the laundry department is maintained in a clean, safe and sanitary manner and that an adequate supply of laundry/ linen is on hand at all times to meet the needs of the hotel.
Job Description
- Manage overall daily operations of the Laundry Room.
- Ensure quality controls are in place for all laundry processes, rejecting any exceptions.
- Responsible for maintaining cleanliness of the laundry area.
- Assist the Laundry Manager on his day today duties.
- Oversee the loading of carts and place accurately as requested.
- Oversee in getting filled linen carts to designated areas.
- Ensure linen and laundry supplies are ordered and controlled in line with Business and Events.
- Ensure a clean and tidy linen room at all times and report to the management if any items have been damaged (linen as well as uniforms).
- Report to General Manager in case any uniforms need to be discarded or replenished.
- Ensure that linen and uniforms are properly stored and recorded.
- Ensure that the proper procedure is followed when linen or uniform needs to be discarded.
- Ensure that all uniforms are ready for special events as well as for any seasonal events.
- Ensure proper loading and unloading of dryers, and also setting proper temperature for different items that require drying.
Qualification & Experience
- Applicants must have a Diploma or Vocational training in hospitality or related field of study.
- A minimum of three (3) years of experience in laundry operations in full service hotels or other large scale laundry service operations.
Demonstrable Skills:
- High integrity
- Good communication and interpersonal skills
- Good customer service
- Computer literacy using MS office along with experience in using inventory management software and hotel management systems.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail
Application Deadline 14th September, 2021.