Customer Service Representatives at Outcess Solutions Nigeria Limited

Outcess is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Enugu
Employment Type: Full-time
Job Field: Customer Care

Job Description

• Build customer interest in the service and product offered by the company.
• Educate customer on new and existing products on the network.
• Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
• Follow through on commitments made to customers in the course of selling.
• Effective and professional Brand cross selling of company products & services.
• Deliver world class customer service by cross selling with vibrancy and personal confidence.
• Provide accurate product information and serve as a knowledgeable resource for customer.

Qualifications

• Interested candidates should possess NCE / OND / HND Minimum qualification.
• Applicant must have the ability to communicate fluetly in English Language.
• Applicant must reside in Enugu State.
• Applicant must have basic computer knowledge

Salary
N30,000 - N40,000 / month.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the "Job Title and Location" as the subject of the email eg "Customer Service Representative Enugu".

Application Deadline  30th October, 2020.