Customer Service Executive at Sigma Consulting Group


Sigma Consulting Group is a management consulting firm with a particular focus on HR services, Consumer Business, Healthcare, Real Estate and Financial Services.

We are recruiting to fill the position below:

 



Job Title: Customer Service Executive
Location: (5 branches - Lekki, Sangotedo, Isheri-Ikotun, Agege and Ikeja) - Lagos
Employment Type: Full-time

Job Description

  • We are seeking to recruit Customer Service Executives, that present brand image by acting as the first point of contact for existing and potential clients; with outstanding patient management and analytical skills.
  • They are also to ensure the highest levelof client engagement by demonstrating professionalism and competence in dealing with products and services inquiries, clients' concerns, and feedback.

Requirements

  • BSc in Social Sciences or any relevant field.
  • A minimum of 1-year post-NYSC experience as a Customer Service Representative or Administrative Officer or in related fields.
  • Result-driven and passionate about client engagement, retention, and brand management.
  • Must demonstrate a high level of ownership and attention to detail.
  • Flexible and willing to accept a change in priorities as necessary.
  • Persistence to follow through on given tasks.
  • Excellent written and verbal communication skills.
  • Excellent phone and email etiquette
  • Proficiency in Microsoft Word and Excel is very important

Monthly Remuneration

  • Island: N60,000 - N70,000
  • Mainland: N50,000 - N60,000

 

 

How to Apply
Interested and qualified candidates should send their Application Letter and CV in MS Word or PDF file indicating the role as the subject title to: [email protected]

 

Application Deadline  3rd May, 2021.