Current Vacancies at MNSS Limited, 27th April, 2018

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MNSS Limited - Our Business Support Services offer a direct route for advice, information and resources aimed at improvement and growth of businesses. We are recruiting to fill the position below:     Job Title: Digital Marketing Executive Location: Nigeria Key Roles & Responsibilities

• Devising strategies to drive online traffic to the company website.
• Tracking conversion rates and making improvements to the website.
• Developing and managing digital marketing campaigns
• Utilizing a range of techniques including paid search, SEO, SEM and PPC.
• Overseeing the social media strategy for the company.
• Managing online brand and product campaigns to raise brand awareness.
• Improving the usability, design, content and conversion of the company website
• Responsibility for planning and budgetary control of all digital marketing activities
• Evaluating customer research, market conditions and competitor data.
• Review new technologies and keep the company at the forefront of developments in digital marketing.
• Graphic content design for marketing materials.
• In charge of e-newsletters and digital correspondences with new prospects.

Accountabilities:

• Online space. (social media and other forms of digital marketing activity).
• Implementing strategies for the organizational growth

Job Attributes

• Must have very strong MS Office experience.
• Must have strong graphics design knowledge
• Must be creative in content development
• Must be a good communicator and have very strong writing skills
• Ability to think analytically and creatively to identify potential solutions to key issues

Key Interfaces:

• Business Manager
• All functional heads and other employees
• Clients

    Job Title: Client Services Officer Location: Nigeria General Role

• Manage Special Services (e.g. CMS), Provide assistance in office management with the responsibilities of reception, secretarial services and administrative tasks.

Key Roles & Responsibilities Corporate Messenger Service (CMS):

• Managing CMS client database.
• Sourcing and maintaining supplier/ contractor database.
• Maintaining relationship with all suppliers/contractors
• Maintain CMS process documentation
• Work with Operations/CMS Manager to build new processes when required.
• Ensure constant communication with CMS
• End to end delivery of CMS projects
• Identify risk in CMS and provide solutions
• To support in matters related to sales and marketing of CMS to clients

Front Office:

• To maintain close relationship with customers, handle and resolve customers’ complaints and problems.
• Master the name and nature of business of all clients.
• Managing all telephone calls, fax, mails and other correspondence
• Arranging and confirming appointments
• Typing official documents
• Ensuring timely delivery of messages
• Maintenance of official records and contacts
• Host the reception desk in welcoming manner
• Greets and directs all visitors, including vendors, clients, and job candidates.
• Supplies information to callers, relays messages, and announces visitors.
• Handles special administrative projects as well as overflow from the department

Other duties includes:

• Security:
  • oversee and ensure completion of paperwork, sign - in and out of visitors
  • Monitor and ensure that duty posts are manned
  • Scrutinize visitors and raise alarm in case of suspicion.
  • All security incidences must be reported to the Business Manager and documented
• Cleaners:
  • Oversee and ensure completion of paperwork, sign – in and cleaning procedures
• Lounge:
  • Ensure it is in order at all times, TV is functional and ambience is welcoming.
• Accountabilities:
  • Maintain a friendly front desk
• Participates in the activities of the assigned unit at all functional levels as needed, and may temporarily perform the duties of a superior in an emergency, or while the superior is on leave.
• Performs related duties as required.

Key Interfaces

• Business Manager
• All functional heads and other employees
• Clients.

Key Performance Measures/Targets

• Daily Interaction with serviced client
• Ensure client needs are met swiftly
• Operations duty as assigned by Business Operations Executive / Business Manager

Skills and Qualifications

• Substantial proven performance in administrative role
• Outstanding communication, teaming and interpersonal skills.
• Fluency in English

The job and role attributes are as follows:

• Good organizational skills
• Multi-tasking skills
• Good oral communication skills
• Very good people interpersonal skills

    How To Apply Interested and qualified candidates should send their CV's & Cover letter to: [email protected]   Application Deadline 3rd May, 2018.

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