Current Job Vacancies at Kloverharris Limited, 28th June, 2019
Kloverharris Limited is a Human resource/IT Consulting company that provides high quality services to businesses across Africa. We pride ourselves in how well we assist organizations overcome challenges that bother on optimal performance by proffering a wide array of solutions through the use of deep IT expertise, industry- wide expertise and highly proficient tools.
We are recruiting to fill the vacant position below:
Job Title: Regional Restaurant Manager
Locations: Lagos and Ogun
Reports to: Zonal Restaurant Manager
Job Purpose
- Responsible for overall operations of a group of restaurants in an assigned geographic region.
Responsibilities
- Keep track of monthly, quarterly and yearly goals
- Work with management to assess and improve processes and policies
- Monitor and report on revenue and cash flow
- Uphold and enforce company policies
- Work closely with regional managers to develop and implement business plan.
- Address employee complaints or performance issues as needed
- Check in with Outlet Managers regularly to determine satisfaction
- Help management create the department’s budget
- Schedule regular maintenance and cleaning of facilities
- Meet regularly with upper management to stay informed on company issues
- Oversee security of the facility
Personal Specifications
- Previous experience in the Fast Food industry preferred
- Customer service experience
- Knowledge of cash management and bookkeeping procedures
- Team management skills
- Strong organizational skills
- Experience with facilities maintenance and/or security
- Strong problem-solving skills
- Availability to work in shifts including weekends
- Microsoft Office Skills
Academic Qualification
Experience:
Interested and qualified candidates should:
Click here to apply
Job Title: Zonal Restaurant Manager
Location: Lagos
Reports To: Top Management
Job Purpose
- Responsible for overall operations of a group of restaurants in an assigned geographic region
Responsibilities
- Keep track of monthly, quarterly and yearly goals
- Work with management to assess and improve processes and policies
- Monitor and report on revenue and cash flow of the regional managers
- Uphold and enforce company policies
- Address employee complaints or performance issues as needed
- Check in with Outlet Managers regularly to determine satisfaction
- Help management create the department’s budget
- Schedule regular maintenance and cleaning of facilities
- Meet regularly with upper management to stay informed on company issues
- Oversee security of the facility
- Implement and instill in the team company policies, procedures, and ethics
- Handle customer complaints and queries
- Implement branded promotional campaigns from head office, including the handling of point-of-sale promotional materials, or devise your own promotional campaigns
- Prepare reports and other performance analysis documentation
- Report to, and attend regular meetings with area managers or head office representatives
- Establish relationships with the local community and undertake activities that comply with the company’s corporate social responsibility programs.
Requirements
- Academic Qualification: B.Sc, B.a M.Sc.
- Experience: 6-10 years
Personal Specifications:
- Previous experience in the Fast Food industry preferred
- Customer service experience
- Knowledge of cash management and bookkeeping procedures
- Team management skills
- Strong organizational skills
- Experience with facilities maintenance and/or security
- Strong problem-solving skills
- Availability to work in shifts including weekends
- Microsoft Office Skills
Interested and qualified candidates should:
Click here to apply
Job Title: Restaurant Manager
Locations: Lagos and Ogun
Reports To: Regional Restaurant Manager
Job Purposes
- We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
- Oversees customer satisfaction, maintaining standards and meeting or exceeding financial goals.
- Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations
Responsibilities
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Provides services that are above and beyond for customer satisfaction and retention.
- Respond to customer complaints, taking prompt and appropriate actions to resolve the problem and ensure customer satisfaction is maintained
- Develops and implements a business plan for food and beverage.
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs of goods, kitchen utensils, and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage the restaurant’s good image and suggest ways to improve it
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community.
- Maintaining the restaurant’s revenue, profitability and quality goals.
- Ensuring efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
- Coordinating daily restaurant management operations
- Perform other duties as assigned by management Position
Personal Specifications
Academic Qualification:
Experience:
Skills and Competencies:
- Microsoft Office tools, Communication, and presentation skills, Customer Relationship Management Skills
Interested and qualified candidates should:
Click here to apply