Latest Jobs at Pruvia Integrated Limited, 18th June, 2019

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Pruvia Integrated Limited - We are general service merchants with a strong desire to ensure customer satisfaction in the midst of efficient and effective service delivery. We offer a wide range of services. These services are delivered with skilled and experience guided by our core values and driven by our belief that we are more than conquerors. We are recruiting to fill the position below:     Job Title: Electrical Technician Location: Lagos Job Description

• We are seeking a highly-skilled, reliable, self-motivated Electrical Technician for our client. In this role, you will respond to all service tickets, perform routine maintenance, and provide infrastructure upgrades as needed.
• To succeed in this position, you will be an independent, competent, and thorough professional who takes great pride in their work and is committed to safety.

Duties and Responsibilities

• Respond quickly to all service requests and efficiently repair electrical systems
• Work rapidly without compromising quality in order to minimize down times
• Communicate estimated timelines for repairs to those impacted
• Conduct tests and assessments of new systems and repairs to ensure quality
• Commit to compliance with all safety standard and regulations at all times
• Perform preventative maintenance to stay ahead of potential issues
• Troubleshoot all problems effectively, performing quality, lasting repairs
• Install new equipment and wiring to expand infrastructure as needed
• Log all services and report progress to management
• Always seek the solution that is most cost effective without compromising quality
• Assess systems and suggest modifications to prevent future issues
• Maintain all equipment in excellent working order
• Maintain a clean and organized work environment

Requirements and Qualifications

• B.Sc/HND or equivalent required, degree in electrical engineering preferred
• Valid electrician license in good standing
• Minimum of 3 years’ experience working as an electrical technician
• Experience reading blueprints and technical drawings
• Experience soldering, assembling, and installing wire harnesses
• Experience installing electrical panels
• Experience in commercial and residential settings strongly preferred
• Extensive knowledge of electrical systems, wiring, and all necessary equipment
• Able to utilize handtools and power tools
• Solid working knowledge of all code requirements
• Ability and willingness to follow all legal and company safety regulations
• Outstanding problem solving and critical thinking skills
• Physical ability to complete this type of work, often in demanding environments.

      Job Title: Sales Executive Location: Lagos Responsibilities

• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge
• Contributes to team effort by accomplishing related results as needed.
• Ensuring high levels of engagement and relationships with Clients, from day – to – day executive level complaints
• Monitoring relevant competition and market conditions for changes that impact business in the region
• Providing feedbacks and collaborating with our Research & Development teams.
• Develop and execute new concepts, business models, channels and strategies to improve existing business development portfolios in the region.
• Expand product solutions and offerings by expanding territories.
• Analyze market trends and recommend changes to marketing and business development strategies based on analysis and feedbacks.
• Manage and handle sales enquires, prepare and submit quotation, closing sales and provide quality supply and after sales services to customers.
• Map potential customers and generate leads for the organization.
• Prepares bids/tenders.
• Prepare project budgets and manage same.
• Carry out periodic market needs analysis and audit survey to enable management review market reaction.

Job Requirements

• Proven Sales Executive Experience.
• Track record of over-achieving quota.
• 3 years and above of work experience as Sales Executive.
• The ability and desire to sell.
• Excellent communication skills.
• A positive, confident and determined approach.
• Resilience and the ability to cope with rejection.
• A high degree of self-motivation and ambition.
• The skills to work both independently and as part of a team.

    Job Title: Customer Relationship Officer Location: Lagos Job Description

• Client Relationship Management, Retention, Debt Recovery, Revenue Collection and Account Reconciliation.

Duties and Responsibilities

• Provide optimum customer relationship as required to maintain and enhance existing business, resulting in repeat business, and preventing customer churning.
• Escalation of all clients’ payment issues to assigned Sales Representatives for follow up in a timely manner
• Follow up on all clients WHT remittance, collection of Credit Notes for remitted WHT from clients and internet subscription on a monthly basis.
• Improve the overall customer relationship, delivering reliable administrative support and customer service.
• Schedule and conclude status meetings with appropriate development resources and customers.
• Provide proper account reconciliation and credit notes to customers for down time experienced.
• Maintain complete and accurate customer correspondence data.
• Assist sales team in business acquisitions, planning, retention and management.
• Develop and update client related reports.
• Identify and reports on continuing problems in an effort to minimize future negative customer impact.
• Proactively follow up disconnected clients to get their links reconnected and resolve issues.
• Manage customer portfolio to maximize relationship building opportunities.
• Run periodic customer satisfaction survey.

Qualifications & Experience

• B.Sc/HND in any related field or equivalent.
• 3+ years' Client Relationship experience. Preferably in an Internet Solution Provider client facing environment while being professional and Customer focused.
• Stays calm under stress and proactive in problem solving.
• Tactful, courteous, and possess the ability to build profitable relationship with Clients.
• Active listener, articulate speaker, and adaptable to client peculiarity.
• Great telephone etiquette; ability to hold a decent conversation over the phone, processing information received from clients and giving accurate responses clients.
• Ability to function in a multi-tasking environment.
• 3+ years PC experience using electronic messaging systems (emailing, texting and chatting), office productivity software (such as Excel, Word processing, Microsoft Outlook and internet surfing).
• Skills and Specifications
• Fluency in English; excellent communication (Oral & Written) skills, interpersonal skills and superb listening skills.
• Knowledge of account management and relationship building process; Prior experience in business development process will be an advantage.
• Must meet strict deadlines.
• Ability to type fast, receiving and sending large email correspondence to clients.
• Ability to make large number of calls and receiving same from clients.
• Excellent knowledge basic accounting principles; account reconciliation, Taxation (Withholding Tax & Value Added Tax application) and aggressively follow up on client’s debts/revenue collection.
• Good knowledge of invoicing and preparation credit notes to clients.

      Job Title: Marketing Executive Location: Lagos Job Description

• As a Marketing Executive, you will contribute and develop integrated marketing campaigns to promote products sales and services.

Responsibilities

• Conceive and develop efficient and intuitive marketing strategies
• Planning, developing and implementing effective marketing communication campaigns.
• Undertaking detailed ongoing analysis of marketing campaigns to ensure targets are met.
• Organize and oversee advertising/communication campaigns (social media, TV etc.), exhibitions and promotional events
• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures
• Initiate and control surveys to assess customer requirements and dedication
• Monitor progress of campaigns using various metrics and submit reports of performance
• Collaborate with managers in preparing budgets and monitoring expenses

Skills and Requirements

• Proven experience as Marketing Executive or similar role
• Minimum of 4 years work experience and above in the real estate sector
• Good understanding of market research techniques, data analysis and statistics methods
• Thorough knowledge of strategic planning principles and marketing best practices
• Proficient in MS Office
• Familiarity with social media and web analytics (e.g. Web Trends)
• Excellent communication and people skills
• Strong organizational and time-management abilities
• Creativity and commercial awareness
• HND/B.Sc/B.A in Marketing, Business Administration or relevant discipline
• Professional qualification in Real Estate an added advantage

    Job Title: Business Development Executive Location: Lagos Job Description

• The Business Development Executive will focus on customer acquisition in a Real Estate Sector.
• Researches client business referrals, network, and web leads. Provide prospective customers/clients with all services offered, and additional presentations as needed.
• Work with client to create solutions for their needs and consult through the sales process. Must be energetic, well-spoken, and eager to close sales and increase revenue.

Duties and Responsibilities

• Identifying, qualifying, and securing business opportunities
• Building business relationships with current and potential clients
• Collaborating with sales and leadership to secure, retain, and grow accounts
• Developing customized targeted sales strategies
• Creating informative presentations; Presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences
• Coordinating business generation activities
• Answering potential client questions and follow-up call questions
• Creating and maintaining a list/database of prospect clients
• Maintaining short- and long-term business development plans
• Maintaining database (Salesforce, CRM, Excel, etc.) of prospective client information
• Cold calling; making multiple outbound calls to potential clients
• Understanding client needs and offering solutions and support
• Researching potential leads from business directories, web searches, or digital resources
• Qualifying leads from digital campaigns, conferences, references, tradeshows, etc.
• Closing sales and working with client through closing process
• Meeting or exceeding annual sales goals.
• Meeting all quotas for cold, active, inactive calls, appointments, and interviews
• Collaborating with management on sales goals, planning, and forecasting

Requirements and Qualifications

• Experience with lead generation and prospect management
• Comfortable making cold calls and talking to new people all day
• Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers
• Persuasive and goal-oriented
• Possesses an energetic, outgoing, and friendly demeanor
• Eager to expand company with new sales, clients, and territories
• Self-motivated and self-directed
• Able to multitask, prioritize, and manage time efficiently
• In-depth understanding of company services and its position in the industry
• High school degree or equivalent
• Four years of cold calling experience; Previous experience in outbound call center, inside sales experience, or related sales experience
• Excellent written and verbal communication skills; able to demonstrate patience and enthusiasm while communicating with potential clients
• Able to professionally and confidently communicate with C-Level Executives
• Able to work accurately under stress and pressure to meet competing deadlines
• Excellent analytical and time-management skills
• Demonstrated and proven sales results
• Creative problem solver who thrives when presented with a challenge
• Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client
• Knowledge of sales process from initiation to close
• Ability to work independently or as an active member of a team
• Strong computer skills, including Microsoft Office Suite (Word, PowerPoint and Excel) and CRM/Salesforce experience preferred

    Job Title: Business Relationship Officer Location: Lagos Job Description

• A business relationship officer (BRO) is the IT liaison for each department in an organization.
• A business relationship officer understands all business processes and provides technology guidance to ensure maximum return on investment (ROI) for business strategy requirements.

Responsibilities

• Escalating and resolving areas of concern as raised by clients.
• Carrying out client satisfaction surveys and reviews.
• Monitoring company performance against service level agreements and flagging potential issues.
• Passing leads to the sales team and following up on progress.
• Liaising with internal departments to ensure client needs are fulfilled effectively.
• Building and maintaining relationships with clients and key personnel within customer companies.
• Conducting business reviews to ensure clients are satisfied with their products and services.
• Alerting the sales team to opportunities for further sales within key clients.
• Letting clients know about other products the company offers.
• Attending meetings with clients to build relationships with existing accounts.
• Achieving client relationship targets and KPI’s as set by the Head of Sales.
• Working closely with Account Managers and Sales Consultants.

Requirements

• Strong interpersonal skills and an ability to build rapport with clients.
• Previous sales experience and an organised approach to work.
• Hardworking with a strong work ethic.
• 30 years of age and above.
• 5 years and above working experience as business relationship officer
• Previous experience working as a business relationship officer or a track record of managing client relationships.
• BSc/HND or equivalents are accepted.

      How To Apply Interested and qualified candidates should send their CV/Resume to: [email protected] using the "Job Title" as subject of the email.   Application Deadline 26th June, 2019.

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