Product Specialist Duties & Responsibilities

The role and function of a Product Specialist includes the following duties and responsibilities:

  • Conducting thorough market research, which may include taking surveys, doing desktop research, sending emails and making calls, and even attending product launches of rival companies.
  • Answering all product-related questions in a polite manner and addressing queries promptly.
  • Assisting with the development of business plans.
  • Scheduling training sessions and attending meetings as required.
  • Identifying new market opportunities and relaying this information to the Manager and other relevant stakeholders.
  • Making helpful product recommendations and suggestions to increase revenue.
  • Collaborating and strategizing with the business and engineering teams.
  • Attending workshops and refresher courses in sales and marketing.
  • Planning and assisting with new product releases and events.
  • Performing product demonstrations for customers, staff, and other stakeholders.

Note that this is not an exhaustive list of Product Specialist duties and responsibilities. Job functions for specific Product Specialist roles may vary, depending on the industry and type of employer.