Office Clerk Duties & Responsibilities

The role and function of an Office Clerk includes the following duties and responsibilities:

  • Maintain files and records so they remain updated and easily accessible
  • Sort and distribute incoming mail and prepare outgoing mail (envelopes, packages, etc.)
  • Answer phones and assist callers with inquiries
  • Complete accurate daily reports
  • Maintain spreadsheets for various reports
  • Assist in office management and organization procedures
  • Monitor stocks of office supplies (paper clips, stationery etc.) and report when there are shortages
  • Assist in making travel arrangements and booking venues for conferences and events
  • Utilize office appliances such as photocopier, printers etc. and computers for word processing, spreadsheet creation etc.
  • Maintain appointment calendar and scheduling meetings accordingly
  • Undertake basic bookkeeping tasks and issue invoices, checks etc.
  • Take minutes of meetings and dictations
  • Perform other office duties as assigned

Note that this is not an exhaustive list of Office Clerk duties and responsibilities. Job functions for specific Office Clerk roles may vary, depending on the industry and type of employer.