Vacant Job For Citrix Engineer at RGS Incorporated

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RGS is a privately owned company with several interests in diverse sectors spanning Manpower supplies, Human Capital Development, Expert Solutions, Equipment Supplies & Procurement, ICT and Engineering Support Services with offices in Nigeria, Cote-d’Ivoire and South Africa. We are recruiting to fill the position below:     Job Title: Citrix Engineer Location: Lagos Job Description

• Participate in business meetings with various stake holders on a need basis.
• Take corrective actions based on the customer satisfaction surveys.
• Work on the service improvement programs.
• Effort estimation/reviews on need basis for new projects.
• Training of new team members.
• Able to work on Knowledge acquisition and updates to related documents
• As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues.
• Provide technical subject matter expertise wherever required.
• Ensure proper communication and quick resolution as a crisis manager.
• Plan and schedule Changes, Coordinating with different stakeholders.
• Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement.
• Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination
• Prepare Weekly and monthly status reports.

Requirements Minimum work experience:

• 2 - 5 Years

Key skills required for the job are:

• Citrix Admin-L2 (Mandatory)
• Citrix NetScaler ADC - Advanced Load Balancing-L2
• Citrix XenApp-L2

Mandatory Skills:

• Citrix Admin

Desirable Skills:

• Citrix NetScaler ADC - Advanced Load Balancing, CitrixXenApp

    How to Apply Interested and qualified candidates should forward their CV to: [email protected] Kindly indicate the Position as subject of your application.   Application Deadline 12th April, 2019.

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