Vacancies at Redwire Marketing Consulting Nigeria Limited

Redwire is a strategic marketing and brand design consultancy in Nigeria. We help clients learn more about their brands, customers, businesses and communications and then maximize these assets to improve performance and increase profits. We know the science of marketing, but we know the art of it too and are highly skilled at fusing the two for our clients’ benefit.

We are recruiting to fill the positions below:     Job Title: Front Desk Officer Location: Lagos

Job Overview

• The Front Desk Officer will act as the “face of the company” and will be responsible for overseeing all receptionist and secretarial duties at our main entrance desk
• Also responsible for providing administrative support to all other business units.

Essential Job Functions

• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper;
• Welcome all guests with superb customer service and promote a remarkable brand experience;
• Answer all incoming calls and redirect calls to appropriate departments or keep messages where required;
• Monitor people coming & going through the reception doors and issue visitor passes where appropriate;
• Handle all inquiries in a professional and courteous manner, in person and on the telephone;
• Receive all mails, letters and packages, and distribute them accordingly;
• Organize courier deliveries;
• Draft, review and proofread office documents;
• Maintain office files and records ensuring proper database management;
• Conduct basic security checks throughout the day and report concerns to the Practice Manager;
• Report any maintenance issues immediately to the Practice Manager, including all furniture, fittings, and equipment around the reception area;
• Work with the Practice Manager to track and order office equipment and supplies;
• Update appointment calendars and schedule follow-up appointments;
• Other duties as assigned.

Qualifications Education:

• Bachelor's Degree in Mass Communications, Administration, Management or related field

Work Experience:

• 1 - 2 years work experience in customer service or an administrative role.

Knowledge Requirements:

• Knowledge of office administration
• Knowledge of office management and bookkeeping
• Ability to maintain a high level of accuracy in preparing and documenting information.

Skill Requirements:

• Superb written and verbal communication
• Ability to cope with pressures and setbacks
• High attention to detail
• Planning and organizing
• Working with people
• Adhering to principles and values
• Learning and researching
• Problem-solving & Multitasking
• MS Office proficiency

Other Requirements:

• We're seeking an individual that is not just the most talented, but also that is best suited to our corporate culture.
• Millennial- A confident, ambitious and youthful individual, aged between 22 and 28 years old.
• World View- Well exposed, well-traveled, reads books and has an opinion on a wide variety of subjects.
• Creative- An innately creative thinker that blends strategy with implementation.
• Passion- An energetic individual, who displays a sufficient amount of passion and verve for life.
• Location- For good work-life balance, lives within good proximity to our office in Oniru, Victoria Island.

Job Title: Practice Manager Location: Lagos

Job Overview

• The Practice Manager will be responsible for fostering a unique, comfortable and stimulating workplace by providing administrative and technical support to every business unit
• Also responsible for remarkable equipment maintenance, facility management, privacy and security management, procurement management and inventory management.

Essential Job Functions Office Management:

• Ensures Office is ready for the day; conducive and all equipment are functioning properly;
• Ensures that the office environment is kept in good condition through effective supervision of personnel in charge of cleaning;
• Ensures timely delivery of office supplies for the entire staff in accordance with company purchasing policies and budgetary restrictions;
• Monitors and replenishes the stock level of office materials such as paper, toner, office pins, folder, etc;
• Ensures the maintenance of office equipment and machinery, including copier and generator set.

Administrative Duties

• Supervises and coordinates overall administrative activities for the office;
• Handles ticketing and reservation for all air travels;
• Manages all office assets such as vehicles, air-conditions, laptops, printers and ensures scheduled maintenance is carried out;
• Creates and manages the filing system;
• Facilitates the payment of utility bills;
• Utilizes vendor selection criteria in identifying contractors for the company;
• Ensures third party contractors meet the service level agreements;
• Manages the office impress system and itemizes all purchases;
• Ensures accurate inventory of library books and monitors book collection and submission deadlines;
• Supervises other junior employees – front desk officer, office assistant, cleaners and drivers in ensuring their tasks are carried out efficiently and effectively;
• Identifies administrative policy documents needed by the company and develops such documents;

Customer Service:

• Receives and directs clients to appropriate office;
• Manages the activities of the Red cafe;
• Offers beverages to clients;
• Delivers excellent customer service and promotes a remarkable brand experience.

Qualifications Education:

• Bachelor's Degree in Law

Knowledge Requirements:

• Knowledge of office administration
• Proven experience as a legal practitioner, office manager or administrative assistant
• Ability to maintain a high level of accuracy in preparing and documenting information.

Work Experience:

• 2 - 3 years work experience in an administrative role.

Skill Requirements:

• Leading and supervising
• Planning and organizing
• Working with people
• Analyzing
• Applying expertise and technology
• Adhering to principles and values
• Presenting and communicating information
• Writing and reporting
• Learning and researching
• Coping with pressures and setbacks
• Entrepreneurial and commercial thinking.

Other Requirements:

• At this stage in our growth, we’re seeking an individual that is not just the most talented, but also that is best suited to our corporate culture.
• Millennial- A confident, ambitious and youthful individual, aged between 22 and 28 years old.
• World View- Well exposed, well-traveled, reads books and has an opinion on a wide variety of subjects.
• Creative- An innately creative thinker that blends strategy with implementation.
• Passion- An energetic individual, who displays a sufficient amount of passion and verve for life.
• Location- For good work-life balance, lives within close proximity to our office in Oniru, Victoria Island.

How to Apply Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.