SpringForte Business Development Limited recruitment for a Customer Service Personnel

SpringForte Business Development Limited is a one stop shop that aims to meet the various business needs of start-ups and small/medium enterprises. We are recruiting to fill the position below:     Job Title: Customer Service Personnel Location: Lagos Job Description The Customer Service personnel would be responsible for the following:

• Answering product questions
• Suggesting information about other products
• Managing incoming calls
• Handle customer complaints and provide appropriate solution
• Inform customers of deals and promotions
• Processing orders
• Resolving product problems

• Excellent communication and presentation skills
• Able to pay attention to details
• Ability to work under pressure.
• Ability to multi-task, prioritize and manage time effectively
• Have an SSCE or NCE
• Be people oriented