Ongoing recruitment at Promasidor Nigeria, 5th February 2019

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Promasidor - We are an African company proud of our heritage and totally committed to the continent. We manufacture, market and sell unique brands which bring practicality and pleasure to millions of consumers across Africa. We are recruiting to fill the positions below:     Job Title: ICT Helpdesk Supervisor Location: Nigeria Reporting To: ICT Helpdesk Coordinator Objectives

• Ensure the timely resolution of ICT Resources users’ problems/issues/questions in a professional manner to minimize any downtime of business activities and/or optimize their use of ICT resources.
• Support Promasidor Nigeria’s LAN/WAN and Telephony infrastructure applications (operating systems, e-mail systems etc) to ensure that they provide adequate support to the users, applications and infrastructure they support.
• Ensure that all “ICT hardware assets” within Promasidor Nigeria Limited are available, functional, installed and used in a secure, safe and efficient way, this includes: Computer hardware (CPU, Printers, peripherals, accessories, etc…). UPS, etc...
• Manage Promasidor Nigeria’s software assets and ensure up to date customisation of all desktops and laptops, clients operating systems and applications.

Responsibilities Depending on operational assignments which may vary with time, the job responsibilities will be a subset of the following: Software:

• Supervise and or carry out deployments/rollouts of computer Operating Systems [OS] and software applications ensuring that Promasidor Nigeria Clients’ Systems are all installed with up-to-date and approved OS and Applications used within the company.
• Document and maintain up-to-date all OS and Applications installation procedures.
• Identify, store in a database and maintain up-to-date a list of all software available and being used in the company. Identify set of software supported for user departments and also identify new and obsolete versions.
• Sorts, in a manner that allows quick retrieval by anyone in the department, all software assets available:
  • On the file server for the versions still in use. Co-ordinate this with the Servers Administrator.
  • On a physical support (CD, DVD…) for the versions that are obsolete.
• Maintain on a physical support (CD, Hard disk…) a “standard installation kit” or “disk images” for a “basic” new user with set of the latest versions of all supported software) so that a new computer can be rapidly installed when needed.
• Stay up-to-date about the new versions of software released or to be released in the future for the set of supported software. Regularly discuss with the Helpdesk Supervisor possibilities or needs to upgrade the users’ computers with newer versions. When forecasting an upgrade to a newer version, document the migration plan with the actions to be taken to upgrade from the existing versions to the new ones.

Hardware:

• Maintain ICT hardware inventory i.e. database storing information about every ICT hardware asset being assigned to an end-user.
• Ensure the timely repair of defective systems with the resources provided and manage the “defective systems stock” by: Rebuilding new units with the combination of 2 or more defective units; dismantling defective units to use each part as a spare for repairing other (similar) equipment; trashing the systems that become really useless
• Carry out installation, relocation, configuration and setup of ICT Resources for and/or with their users (systems, printers,  etc).
• Carry out periodic preventive maintenance on ICT Resources in PNG locations (mainly in Lagos but also up-country).

Communication: (Networking, Telephony…)

• Ensures that all Network equipments and Infrastructure are available, functional, neat and secure at all times.
• Documents the Promasidor Nigeria LAN/WAN (Including the Home Internet network where applicable) and maintain the documentation up-to-date.
• Administer, Monitor, support, test and troubleshoot hardware and software problems pertaining to LAN/WAN at all upcountry locations.
• Generate, analyze, and distribute network performance statistics, network hazardous condition reports (including proposed solutions for performance improvement).
• Support/lead all Network installation (new or extension of the existing network) as required by the company. Supervise and liaise with external contractors handling ICT installation or maintenance work at all PNG locations
• Liaise with Service Providers (Internet, Telephone. Etc,…) to ensure optimal  Services.

Training:

• In collaboration with the Training Coordinator, assist in training end-users on the use of ICT software and/or hardware resources.

Management Support:

• Provide a back-up role to the Help desk Coordinator in attending to users distress calls and logging them in accordingly, as well as allocating same when necessary.
• Carries out any assigned food safety jobs by the head of department
• Carries out any other responsibilties assigned by Supervisor

Requirements Education:

• Bachelor’s degree in Computer Science, Information Technology, Electrical Electronics Engineering or any other related course.

Experience:

• 3- 5 years work experience in a similar job.

Technical:

• Broad knowledge of Information Systems (Architecture, Security…)
• Software (Office Suite, Email…)
• Hardware (components of a computer, general maintenance…)
• Networking (IP addressing, DNS…)

General:

• Basic business processes

Nice to have:

• Apple Certified Support Professional (ACSP) and other Apple Technical certifications

Skills & Personal Attributes:

• Problem solving and critical thinking
• Time management, Planning and Organising (own work)
• Communication skills
• Analytical skills
• Numerical skills
• Proactive and innovative
• Ability to multi-task
• Attention to details
• Interpersonal skills (Good facilitation, Teamwork…)

      Job Title: Business Process Analyst Location: Nigeria Reporting To: ICT Technical Manager Objectives

• The main objective of this role is to conduct analysis, design, modeling, evaluation and improvement of the company’s business processes.
• This role will also require to actively participate in the set-up of the company’s business process management (BPM) activities: development and/or implementation of a Business Process Management System (BPMS) covering the entire BPM cycle and all the necessary software to: document, develop, test, deploy, execute, analyse and optimise business processes.
• Initially as a team member of the ICT Information System (IS) unit, it is envisaged that the business process management activities will expand as more and more processes are managed and will at a later stage be the focus of a separate “BPM” unit.

Responsibilities Business Process Analysis:

• Drive the analysis, design and modelling of business processes by conducting user interview/meetings and documenting the current and future state of business process via appropriate tools (drawings, texts as well as presentations).
• Evaluate efficiency, propose and implement approved business process improvements.
• Select, define and maintain the company standards in regards to BPM.

Business Process Management System:

• Participate in selection, development and/or implementation of all the software tools needed to build an efficient BPMS for the company.
• Functional Analysis
• Assist the functional analysis team to translate the Business Process analysis into applications functionality, including data requirements, BPMS configuration etc.

BPMS Administration:

• Create and maintain up-to-date Information Systems’ user accounts, Roles, Access rights, configuration/settings/parameters, Reference data, ensuring that relevant validation and approval procedures are followed.

Testing:

• Validate any change to the BPMS (for problem fixing, change requests reasons or upgrades) and get appropriate sign-off before the change is put in use in the “live” environment.
• Responsible for all phases of the User Acceptance Testing process and QA as it relates to BPMS configuration.

Training and Communication:

• Train new users on how to perform their roles in their respective departments as it relates to the BPMS.
• Identify changes which are affecting the work of various groups of users and train these users on the changes.
• Develop and update user’s manuals (BPM documentation - part of the Business Process Analyst responsibilities - see above).

General:

• You are expected to coach and mentor other Analysts as well as learn from them depending on your respective skills and experiences.
• Provides comprehensive reporting and status back to management.
• Carries out any assigned food safety jobs by the head of department
• Carries out any other responsibilties assigned by Supervisor

Requirements Education:

• Bachelor's degree in Computer Science, Information Technology or any other related course.

Experience:

• Minimum of three (3) years experience as a business process analyst working with computerized management systems.

Knowledge: Business Process Analysis techniques:

• Strong knowledge of BPMN 2.0 standard
• Exposure to at least one ERP system
• Standard office computer tools (email, word processor, spreadsheet…)

Nice to Have:

• Project Management Techniques
• Functional Analysis techniques
• Computer or Information Science with Business orientation
• General understanding of Accounting rules
• Apple Mac OS X

Skills & Personal Attributes:

• Excellent analytical skills & attention to details
• Ability to abstract reality into models
• Understanding of both business and technological issues
• Good communication skills with ability to simplify
• Team spirit
• Structured writing skills
• Ability to manage priorities and handle stress
• Time Management
• Basic people management
• Assertive drive of mixed groups of people

        Job Title: Regional Sales Manager Location: Lagos Key Responsibilities

• Implement sales strategies, pricing, and credit policies and programmes to enhance market presence and competitive performance of company products within a region.
• Achieves sales plans, achieves sales targets and performance standards aimed at improving market performance within a region.
• Coordinates regional sales activities to maximize account sales
• Establishes and maintains excellent relationship with regional distribution networks
• Administer sales and purchase agreements for products in the region
• Monitor product distribution in support of total logistics
• Liaises with warehouse, logistics to ensure that sales orders are serviced promptly
• Obtain, on an on-going basis, competitor information to help the marketing department keep abreast of developments on the field.
• Gather data on sales performance and market trends on the companies products, for input in company sales forecasting
• Recognizing and prioritizing the key retailers within the area, allocating resources appropriately in order to maximize sales
• Dealership Management
• Ensures compliance with FSMS related activities in the department

Job Requirements Education

• B.Sc or HND in Arts, Social Sciences or any other relevant discipline.

Experience:

• Minimum of 6 years cumulative field sales experience in a multinational FMCG company and must be willing and able to work in any part of the country.

Knowledge & Skills:

• Sales Dealership
• Marketing & Sales techniques
• Marketing Communication
• Trade chain management
• Cost management
• Customer Care
• Negotiation skills

Skills and Personal Attributes:

• High level of interpersonal skills
• Decision making skills.
• Time Management
• Good listener
• Self Motivated

        Job Title: Software Analyst/Programmer Location: Nigeria Reporting To: ICT Technical Manager Objectives

• Perform a variety of programming assignments to create new or enhance existing programs that form the company’s Information Systems.

Responsibilities Coding:

• Code, test, troubleshoot and fix programs applications, programs, modules, functions, reports… or make changes to existing ones by researching, designing and writing programs and scripts that adhere to the company’s coding, user interface and documentation standards.
• Ensure all code produced is under strict version control.

Testing:

• Unit test all your and/or your colleagues coding outcomes to ensure accuracy and compliancy with functional requirements.
• Support broader functional testing (IT System testing, User Acceptance testing…) as required.

Analysis:

• Understand business goals and needs to translate process and functional specifications into application functionality and technical specifications.
• Assist Functional Analysts as required.

General - Technical:

• Master the company’s programming languages and environments and other necessary tools used in the ICT department, including the architecture or applications and modules composing the company’s Information Systems.
• Continuously seek ways to improve the performance of information systems by identifying potential (technical) system enhancements and reporting these to the IS Technical Manager.
• Work with other Analyst/Programmers (Internal and External) in finding the most efficient solutions to business requirements and systems issues.
• Carries out any assigned food safety jobs by the head of department
• Carries out any other responsibilties assigned by Supervisor

Requirements Education:

• Bachelor of Science Degree or Higher National Diploma (HND) in Computer Science or a related field.

Experience:

• At least 3 years programming experience, preferably using C or similar programming language as well as SQL (or Microsoft Access databases).

Knowledge:

• Programming Languages & Environments
• HAL (or, as an alternative, C Langague or similar)
• SQL
• Filemaker Pro (or, as an alternative, Microsoft Access)
• Java
• Platforms & Operating Systems
• Mac OS X (or, as an alternative, Microsoft Windows)
• Unix (or, as an alternative, Linux)

Others:

• Good understanding of business practises (stock management…) and accounting principles
• ITIL Certification

Skills & Personal Attributes:

• Ability to learn and apply technical standards and techniques
• Ability to investigate and analyse information and to draw conclusions
• Problem solving capabilities
• Good arithmetic, verbal and written communication skills
• Attention to details
• Time management

        Job Title: Supervisor -  Production (Onga Cube) Location: Nigeria Reporting To: Coordinator - Production (Onga Cube ) Objectives

• To Coordinate and Supervise all the production processes and activities involved in the manufacturing of onga cube.

Responsibilities

• Develop weekly and daily production plan to achieve set targets and ensure supply of raw materials and personnel requirements.
• Plan, Schedule and supervise work of operatives to ensure proper distribution of work and optimal output.
• Maintain high standard of product quality and hygiene in the factory through constant liaison with the Quality Assurance team.
• Ensure control of wastage through proper work methods and good manufacturing practices.
• Ensure that the daily production operations are adequately documented and captured in the file maker and hansa.
• Carries out any assigned food safety jobs by the head of department
• Any other jobs assigned by superior

Requirements Education:

• B.Sc and HND

Experience:

• Minimum of Three years Production Experiance in the food and beverage industry

Knowledge:

• Knowlegde of production policies and procedure in the food and beverage industry
• Understanding of GMP and HACCP

Skills & Personal Attributes:

• Proficiency in microsoft office( Word,Excel suite)

        Job Title: Officer - Accounts Receivable Location: Nigeria Reporting To: Supervisor - Financial Account (Receivable & Credit Control) Objectives

• To provide support in the Accounts receivable unit.

Responsibilities

• Reconciles all Corporate Customers’ Accounts including cash customers.
• Provides monthly report on reconciliation of Corporate Accounts.
• Ensures invoices and payments of Corporate Accounts are cash matched.
• Posts all Customer receipts and reconciliation adjustments within 24hrs of advice from Treasury.
• Ensures that all cash receipts for all Customers’ invoices for all transactions are relinked to reflect the true ageing as at month end.
• Monitors Customers’ account to ensure that they do not exceed their credit limits or periods.
• Ensures that Customers that are not authorized to get credits are not given credits.
• Ensures that all credit to Customers are duly authorized.
• Prompt resolution of Customers’ issues that could arise from various reasons.
• Attends to all Customers enquiries and issues within 24 hours.
• Adheres with the monthly closing reporting calendar for all pre-close activities and submission of flash reports.
• Ensures that DDO transactions are tracked and reported monthly (Timeline 5 days after month end).
• Supports the Accounts receivable supervisor with relevant data in preparation of Accounts receivable flash and other reports.

Requirements Education:

• BSc./HND in Accouncy/Social Sciences or related courses plus ICAN professional level.

Experience:

• 2 years

Knowledge:

• Proficiency in Microsoft Office
• Effective communication and interpersonal skills
• Ability to keep confidential information

Skills & Personal Attributes:

• Organized and pay attention to details.
• Proactive and Self Motivated.
• Ability to work with little or no supervision.

        Job Title: Category Manager Location: Nigeria Reporting To: Marketing Manager Objective

• To develop and execute effective strategies and activity programmes which deliver annual category and brand targets (volume, market share, brand awareness, brand equity, etc.), on budget and on time.

Responsibilities Category strategy & plans:

• Develop the F&E category strategy within the overall portfolio strategy.
• Develop, gain approval for and execute annual activity plans across the marketing mix for each brand in the F&E category.
• Ensure that sampling programmes are in line with the category strategy and supervise their planning & activation.
• Ensure core/major activities are evaluated and learnings captured for future brand planning.

Marketing insight:

• Use consumer insight to develop strategies from which the Company can grow its F&E business.
• Ensure the availability of relevant market information.
• Monitor and report on brand performance/health in the F&E category, using agreed attributes and format.
• Support the General Manager – Marketing in determining optimum pricing strategy for F&E brands.

Competitor monitoring:

• Track competitor activities in F&E and related sectors and recommend response strategies to protect and enhance the position of F&E brands.
• Evaluate market information to report on the performance of F&E brands.

Budget:

• Allocate marketing expenditure across brands and activities within the F&E category.
• Manage the category marketing budget to ensure execution of agreed programmes and implement corrective actions where required.

Results:

• Lead the preparation of annual integrated marketing plans for F&E brands, to deliver business targets and agreed goals for all areas of the marketing mix for each brand.
• Evaluate and report on the effectiveness of F&E category strategies and plans.

People development:

• Lead and develop the capabilities of the F&E brands team.
• Carries out any assigned food safety jobs by the head of department
• Carries out any other assigned food  jobs by supervisor

Financial scope: Responsible for:

• Optimising category volumes and marketing contribution
• Allocation of marketing spend across the F&E brands portfolio.

Requirements Education:

• Minimum second class Bachelor’s degree from a reputable university, either in Nigeria or abroad.  Postgraduate qualification in Marketing would be an advantage if the first degree is not in a related field.

Experience:

• Minimum 5 years’ work experience in the Marketing function of a reputable company, preferably FMCG, with at least 2 years’ line management experience. Sales and/or Operations experience would be an advantage.

Knowledge:

• Consumer knowledge & understanding
• Planning and execution of activities across the marketing mix
• Project management
• Managing budgets and evaluating financial impact
• People management
• Third-party supplier management
• Research tools and techniques
• Presentation skills
• Microsoft Office suite - Word, Excel and PowerPoint

Skills & Personal Attributes:

• Self-motivated
• Able to assimilate a range of information for decision-making
• Articulate – verbal and written
• Able to work with a range of different people, across different levels (interpersonal skills)
• Seeks solutions
• Creative thinking

        Job Title: Research and Development Technologist Location: Nigeria Reporting To: Manager - Research and Development(Strategy & Innovation) Objectives

• Responsible for bench work activities around new product development, product reformulation, pilot plant operation and factory scale-up trials.
• Responsible for sensory evaluation of raw materials and finished products.
• Ensure completion of bench work activities, shelf life studies and development of product prototypes within agreed timelines

Responsibilities

• Carry out bench work activities around innovation and development of formulation prototypes for new product development projects
• Perform bench work activities around optimization and improvement of existing PNG formulations for both quality and margin delivery.
• Support activities around claim substantiation and nutritional labeling for new products along with product instructional information.
• Support development, validation, release, maintenance and review of technical specifications for raw materials and finished products.
• Conduct the physical and sensory evaluation of potential raw materials prior to approval for use.
• Support the management of the technical aspects of development, pre qualification and integration of suppliers or raw materials and ingredients.
• Carry out internal sensory sessions from sample preparation, questionnaire preparation, panelist selection, sample administration, statistical analysis and report writing.
• Support factory acceptance trials to ensure smooth production scale-up from laboratory-scale and pilot-scale to factory level
• Support activities around the operation and maintenance of the R&D Extrusion pilot plant for new product and process development
• Support the development, modification and implementation of test methods for product and raw material evaluation.
• Set up trial methodology to track and monitor shelf life and product/pack stability for new and reformulated products
• Support the maintenance and continual certification of the PNG Food Safety Management System to the requirements of ISO 22000 standards
• R&D Laboratory, raw material and sample management
• Supervise the R&D pilot plant operative and Interns

Requirements Education:

• A University degree in Food Science and Technology, Biochemistry, Industrial Chemistry, Chemical Engineering and other relevant disciplines.

Experience:

• Minimum of 3 years experience in Research and Development in FMCG (Food and Beverages)

Knowledge:

• Practical knowledge of New product development
• Proficiency in laboratory food chemical/proximate Analysis & testing
• Sensory evaluation and shelf-life studies
• Technical standards and specification
• Proficiency in Word & Excel
• Communication skills.
• Computer proficiency.
• Food Processing techniques
• Food and food ingredients
• Data analysis
• Report writing

Skills & Personal Attributes:

• Team Player
• Attention to details
• Interpersonal skills
• Relationship Management
• Decision Making
• Multi-tasking

    How to Apply Interested and qualified candidates should: Click here to apply Application Deadline  9th February, 2019.

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