Partnerships Officer - HMO Relations at Oriki Group

ORÍKÌ is an Agri-beauty farm to skin brand, the first and only personal care manufacturer in Nigeria to operate a fast-growing premium wellness & spa brand in conjunction. We work relentlessly towards our vision of putting Africa on the map in the global skincare & wellness industry, poised to significantly contribute to the personal grooming & wellness market share. ORÍKÌ exists to display that African ingredients and their potent benefits will not just remain local; We stand for international best standards and quality. ORÍKÌ Group is comprised of a wellness day spa with multiple locations, farm to skin retail products, a wholesale & amenity product line for spa's, hotels, and airlines, a training institute, the ORIKI franchise and the UNWIND by ORÍKÌ tech app.

We are recruiting to fill the position below:

Job Title: Partnerships Officer - HMO Relations

Location: Lekki, Lagos
Employment Type: Full-time

Job Summary

• The Partnerships Officer – HMO Relations is responsible for booking and coordinating services for HMO clients, handling claims processing, and ensuring timely payment reconciliation. 
• The officer will serve as the key liaison between ORIKI and its HMO partners, ensuring smooth operations and fostering strong partnerships.

Key Responsibilities

• Manage and schedule bookings for clients referred by HMO partners to ORIKI Spas.
• Ensure seamless customer service by coordinating with spa teams to deliver services to HMO clients.
• Act as the primary point of contact for HMO clients, addressing inquiries and resolving service-related issues.
• Track rejected or disputed claims, following up with HMOs to resolve discrepancies.
• Reconcile payments received from HMO partners with services rendered.
• Work with the finance team to track outstanding payments and follow up for timely remittance.
• Generate periodic reports on HMO-related revenue, outstanding claims, and financial performance.
• Verify and process claims submitted to HMO partners, ensuring accuracy and compliance with agreed terms.
• Maintain an organized record of all claims, approvals, and outstanding payments.

Qualifications

• Higher Qualification in Business Management,or a related discipline
• Relevant postgraduate and or professional qualification would be an added advantage
• Must possess a minimum of 2 years work experience in BDM, Marketing or Sales
• Analytical thinking
• Integrity and highly confidential
• Professional yet affable disposition.
• Always on a professional, neat & well-groomed appearance
• Great Organization skills and responsive with attention to details.
• Experience with Business Development Management, Marketing and Partnerships is essential for this role
• Commercially driven thinker
• Results oriented & Self Motivated
• Innovation

Salary
N150,000 - N200,000 Monthly.

How to Apply
Interested and qualified candidates should send their Resumes to: jointheteam@orikigroup.com using the job title as the subject of the mail