Ongoing Recruitment at Kaduna State Residents Registration Agency (KADSRRA)

⏲ Oct 13, 2021, 1:37 AM
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Kaduna State Residents Registration Agency (KADSRRA) was established by law on 1st March, 2018 by the administration of His Excellency Mallam Nasir Ahmad el-Rufai and inaugurated on 11th April 2019. The Agency was established to create a reliable database of all residents in the State to provide useful data for planning, financial services, education, housing, health and related matters.

Applications are invited from the positions below:

Job Title: Finance Officer

Location: Kaduna

Job Brief

The Finance Officer should be familiar with audits, invoices, and budget preparations.
The ideal candidate should demonstrate interest in managing accounting activities reconciliation of financial records.
The role entails the day-to-day management of our financial transactions and procedures.

Responsibilities

Keep accurate records for all daily transactions.
Prepare balance sheets.
Process invoices.
Record accounts payable and accounts receivable.
Update internal systems with financial data.
Prepare monthly, quarterly and annual financial reports.
Reconcile bank statements.
Reconcile bank statements.
Participate in financial audits.
Assist with budget preparation.
Review and implement financial policies.

Job Requirements

A Bachelor's Degree in an Accounting, Finance, Economics, or any other related discipline.
Minimum of 1-year relevant experience in a similar role.
Up to 7 years working experience in a similar role will be considered and an advantage. Similarly, a Master’s Degree in a related discipline and up to 4 years relevant experience in a similar role will be considered and an advantage.
Solid knowledge of financial and accounting procedures.
Experience using financial software.
Advanced MS Excel skills.
Knowledge of financial regulations and standards.
Excellent analytical and numerical skills.
Strong ethics, with an ability to manage confidential data.
Relevant professional qualification is an added advantage.

Job Title: Admin Officer

Location: Kaduna

Job Brief

A successful administrative officer will act as the point of contact for all employees, providing administrative support and managing queries.
Main duties include managing office stock, preparing regular reports (e.g., expenses and office budgets) and organizing company records.

Responsibilities

Managing office supplies stock and placing orders.
Preparing regular financial and administrative reports.
Organize a filing system for important and confidential organizational documents.
Answer queries by employees and clients.
Maintain a company calendar and schedule appointments.
Distribute and store correspondence (e.g., letters, emails and packages).

Job Requirements

A Bachelor’s Degree in a Business or Management related discipline.
Minimum of 1-year relevant experience in a similar administrative role.
Up to 7 years working experience in a similar role will be considered and an advantage. Similarly, a master’s degree in a business or management related discipline and up to 4 years relevant experience in a similar role will be considered and an advantage.
Solid knowledge of office procedures.
Experience with office management software like MS Office (MS Excel and MS Word, specifically).
Strong organization skills with a problem-solving attitude.
Excellent written and verbal communication skills.

Job Title: Unit Head - Admin

Location: Kaduna

Job Brief

To oversee general administrative duties and provide support to the entire Agency as required.
This includes the supervision of daily support operations and administrative procedures.
The ideal candidate will be well-versed in managing departmental procedures and policies and will be able to actively discover new ways to perform tasks more efficiently.

Responsibilities

Plan and coordinate administrative procedures and devise ways to streamline processes.
Co-ordination of training and management of office space.
Digitizing the administrative processes of the Agency.
Assess staff performance and provide coaching and guidance to ensure maximum efficiency.
Ensure the smooth and adequate flow of information within the company to facilitate other business operations.
Monitor inventory of office supplies and the purchase of new office materials with attention to budgetary constraints.
Organize and supervise other office activities (recycling, renovations, event planning etc).
Ensure operations adhere to policies and regulations.

Job Requirements

A Bachelor's Degree in any Business and Management related discipline.
Minimum of 10 years’ experience in a similar role, or 7 years’ experience in a similar role in addition to a master’s degree in any business and management related discipline.
In-depth understanding of office management procedures and departmental and legal policies.
Familiarity with financial and facilities management principles.
Proficient in MS Office tools, CRM, SharePoint and other collaborative tools
An analytical mind with problem-solving skills.
Excellent organizational and multitasking abilities.
A team player with leadership skills.
An MBA or other relevant qualification is an added advantage.

Job Title: Unit Head - Finance

Location: Kaduna

Job Brief

To oversee all financial planning and strategy of the Agency.
The candidate must be a reliable professional with broad knowledge of accounting and financial principles.

Responsibilities

Drive the financial planning of the company by analyzing its performance and adherence to all relevant rules and regulations on public finance.
Constant awareness of the company’s financial position.
Set targets for and supervise all accounting and finance personnel (management accountants, internal auditors etc).
Oversee all audit, internal control operations and financial management systems.
Develop the corporate fundraising strategy and manage relationships with partners.
Ensure efficient utilization of resources and implement cost-cutting measures.
Prepare timely and detailed reports on financial performance on a quarterly and annual basis

Job Requirements

Bachelor’s Degree or equivalent in accounting, finance or any other related discipline.
Minimum of 10 years’ experience in a similar role, or 7 years’ experience in a similar role in addition to a master’s degree in accounting, finance, or any other related discipline.
In-depth knowledge of corporate finance and accounting principles, laws, and best practices.
Solid knowledge of financial analysis and forecasting.
Excellent organizational and leadership skills.
Outstanding communication and interpersonal abilities
An MBA or other relevant qualification is an added advantage.

Job Title: Unit Head - Customer Service

Location: Kaduna

Job Brief

Responsible for the promotion of excellent customer experience throughout the organization. They are responsible monitoring and quality improvement of all touch points in the Agency.

Responsibilities

Take ownership of customer issues and follow problems through to resolution.
Develop service procedures, policies, and standards.
Keep accurate records and document customer service actions and discussions.
Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
Marketing and citizens engagement.
Resolve complaints from residents.
Maintain an orderly workflow according to priorities.

Job Requirements

Bachelor’s Degree or equivalent in any Social Science related discipline.
Minimum of 10 years’ experience in a similar role, or 7 years’ experience in a similar role in addition to a master’s degree in any social science related discipline.
Working knowledge of relevant customer service software, databases and tools.
Strong client-facing communication skills.
Advanced multi-tasking and team management skills.
A service delivery orientation.
Familiar with the use of CRM.

Job Title: Customer Service Officer

Location: Kaduna

Job Brief

The role involves providing superior customer service, citizen engagement, and resolving (or escalating as appropriate) any issues that end-users of the services offered by the Agency may face, from time to time.

Responsibilities

Identify and assess customers’ needs to achieve satisfaction.
Handle customer complaints.
Provide appropriate solutions and alternatives within the time limits and following up to ensure resolution.
Keep records of customer interactions, process customer enquiries and file documents.
Citizen engagement
Follow all communication procedures, guidelines, and policies.

Minimum Requirements

A Bachelor's Degree in any Social Science-related discipline.
Minimum of 1-year relevant experience in a customer support role.
Up to 7 years of working experience in a similar role will be considered and an advantage.
Similarly, a Master’s Degree in a related discipline and up to 4 years of relevant experience in a similar role will be considered and an advantage.
Familiarity with customer relationship management systems and practices.
Customer orientation and ability to adapt/respond to different types of customers.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.

Job Title: Information and Data Management Officer

Location: Kaduna
Slots: 2 Openings

Job Brief

The Information and Data Management Officer role entails the daily oversight and use of data systems.
The officer is responsible for the efficient organization, storage and analysis of data with attention to confidentiality, integrity and security and accessibility.

Responsibilities

Enforcement of policies for effective data management.
Enforcement of rules and procedures for data sharing and data management.
Provision of end-user support and the management of the security of data systems and adherence to all relevant laws, regulations, and standards.
Assist with reports and data extraction when needed.
Monitor and analyze information and data systems and evaluate their performance to discover ways of enhancing them.
Ensure digital databases and archives are protected from security breaches and data losses.
Troubleshoot all information technology challenges and escalate for resolution when necessary.

Job Requirements

A Bachelor’s Degree in a core ICT related discipline (e.g., Computer Science, Computer Engineering, Electrical and Electronics Engineering, Information Technology, Information Systems or Software Engineering etc.).
Minimum of 1-year relevant experience in information technology and data management.
Up to 7 years working experience in a similar role will be considered and an advantage. Similarly, a Master’s Degree in a related discipline and up to 4 years relevant experience in a similar role will be considered and an advantage.
Excellent understanding of data administration and management functions.
Familiarity with modern database and information system technologies.
Proficient in MS Office (Excel, Access, Word etc).
An analytical mindset with problem-solving skills.
Excellent communication and collaboration skills.
Proficient in database management.
Data analytics, data visualization and programming skills are an added advantage.

Job Title: Unit Head - Inter-Agency Support

Location: Kaduna

Job Description

Will oversee the design and implementation of the framework for interacting with all other sister agencies in various sectors and across various levels of government.
This also entails the co-ordination of relevant corporate communications, especially in the governmental circles.

Responsibilities

Management of relationships with all relevant agencies and development partners.
Arrange events or meetings relating to the promotion of the Agency’s objectives.
Track projects that require inter-agency collaboration.
Maintain a suitable channel of communication with all other agencies and partners.
Management of all other sensitive issues relevant to maintaining cordial inter-governmental and inter-agency collaboration.

Minimum Requirements

Bachelor's Degree or equivalent in Business, Management, or any other related discipline.
Minimum of 10 years’ experience in a similar role, or 7 years’ experience in a similar role in addition to a master’s degree in business, management, or any other related discipline.
Conversant with the local and international development sector.
Excellent communication and presentation skills.
Ability to manage complex information.
Team management skills.
Inter-organisational collaboration and ability to foster long-term relationships with key professionals.

Job Title: Unit Head - Monitoring and Evaluation

Location: Kaduna

Job Brief

This position involves tracking the impact of all the Agency’s program, by collating, analyzing, and communicating all relevant data to all stakeholders.
The role also entails the identification of operational challenges and bringing them to the fore in a timely manner

Responsibilities

Ensure appropriate utilization of all allocated resources.
Manage data collection through tools such as surveys, needs assessments, project reviews, sampling, etc.
Support the development and revision of internal and external reports, ensuring the alignment of targets and outcomes.
Support the setup of feedback/complaints channels in order to improve accountability.
Support investigation of sensitive complaints, if required by the audit department .
Advise and update the management on all relevant projects and activities regularly.
Advise and update the management on all relevant projects and activities regularly.
Remote management of enrollment centers.

Job Requirements

Bachelor’s Degree or equivalent in any Social Science related discipline.
Minimum of 10 years’ experience in a similar role, or 7 years’ experience in a similar role in addition to a Master’s Degree in any Social Science related discipline.
Proven management and coordination skills (project management).
Proven ability to translate analysis and evaluation into operational planning and strategy.
Ability and willingness to travel regularly to remote field sites.
Relevant professional qualification is an added advantage.
Willingness to travel.

Job Title: Unit Head - Information and Data Management

Location: Kaduna

Job Brief

Responsible for the smooth running of the entire IT infrastructure of the Agency. The role also entails the supervision, implementation, and maintenance of the Agency’s end-user computing needs.
The successful candidate will have advanced skills, a proven professional experience, and a detailed knowledge of industry’s best practice processes.

Responsibilities

Manage information technology and computer systems of the Agency.
Plan, organize, control, and evaluate IT and electronic data operations.
Manage the training, coaching and performance of IT support staff.
Ensure security of data, network access and backup systems.
Identify problematic areas and implement strategic solutions in good time.
Preserve assets, information security and control structures.

Job Requirements

Bachelor’s Degree or equivalent in a core ICT related discipline (e.g., Computer Science, Computer Engineering, Electrical and Electronics Engineering, Information Technology, Information Systems, Software Engineering etc.).
Minimum of 10 years’ experience in a similar role, or 7 years’ experience in a similar role in addition to a master’s degree in a core ICT related discipline (e.g., computer science, computer engineering, electrical and electronics engineering, information technology, information systems, software engineering etc.).
Excellent knowledge of technical management, information analysis and of computer hardware/software systems.
Expertise in data center management and data governance.
Hands-on experience with computer networks, network administration and network installation.
Team management skills.
Relevant professional experience and certification is an added advantage.

Job Title: Monitoring and Evaluation Officer

Location: Kaduna

Job Brief

The Officer will provide support to ensure the quality of M&E tools are effectively implemented.
The candidate must have experience assessing and reporting on activities related to funding, transparency, and driving overall outcomes.

Responsibilities

Collect qualitative and quantitative information and program data through surveys, assessments, post distribution monitoring, and regular market monitoring.
Support in collating and analyzing monitoring data, as well as report on findings from monitoring activities.
Analyzing of data, report development and submission of M&E reports.
Review of collated date against relevant indicators.
Presentation of concise reports to the Management.

Job Requirements

A Bachelor's Degree in any Social Science related discipline.
Minimum of 1-year relevant experience in a similar role.
Up to 7 years working experience in a similar role will be considered and an advantage. Similarly, a master’s degree and up to 4 years relevant experience in a similar role will be considered and an advantage.
Experience in data collection, collation, analysis, and report writing.
Have excellent communication, writing and analytical skills.
Excellent working knowledge of Microsoft Office programming (Access, Outlook, Excel, Power Point, and Word).
Willingness to travel.

Job Title: Department Head - Operations (GL 12-14)

Location: Kaduna

Job Description

The head of operations will oversee the Agency’s ID capturing operations in addition to all hardware, software, and computer assets. This includes development, implementation and monitoring of policies on network infrastructure, IT performance management, network administration and system security, and data protection regulations.

Job Responsibilities

The planning, execution, and management of the Agency’s IT projects.
The careful execution of the Agency’s digital ID roadmap which includes acquiring resources and coordinating the efforts of team members and third-party vendors or consultants to deliver projects according to plan.
Oversight and quality control of all IT-related projects and deliverables.
Resolve issues escalated by technicians and engineers.
Ensure data is handled, transferred, or processed according to legal and company guidelines.
Control costs and budgets regarding IT systems.
Develop IT policies and practices.
Oversee day-to-day operations.
Designing and implementing Agency operations and enrollment center operational plans.
Establishing policies that promote company culture and vision.

Minimum Requirements

A Master’s Degree and Bachelor’s Degree with a minimum of second-class.
Either of the Master’s Degree and Bachelor’s Degree must be in a core ICT related discipline (e.g., Computer Science, Computer Engineering, Electrical And Electronics Engineering, Information Technology, Information Systems, Software Engineering etc.).
Minimum of seven (7) years post-qualification cognate experience in project management, software development, management of IT infrastructure, or related fields.
Strong familiarity with development environments and tools.
Competent and proficient understanding of business solutions, such as Document Management, CRMs, Business Web Technology etc.
Relevant professional qualifications, and presentation of verifiable portfolio of relevant projects, will be an added advantage.

Job Title: Inter - Agency Officer

Location: Kaduna

Job Brief

The inter-agency officer is responsible for providing support in the design and implementation of the framework for interacting with all other sister agencies in various sectors and across various levels of government.
This also entails the co-ordination of relevant corporate communications, especially in the governmental circles.

Responsibilities

Develop relevant and efficient relationship management strategies.
Participate in the creation of relevant promotional material and publications that require inputs from external parties.
Seek and pursue strategic opportunities for partnerships and collaboration.
Follow up on other development in other agencies that may impact internal operations.
Serve as a point of contact for other third parties seeking support from the Agency.

Job Requirements

A Bachelor’s Degree in Business, Management, or any other related discipline.
Minimum of 1-year relevant experience in a similar role.
Up to 7 years working experience in a similar role will be considered and an advantage. Similarly, a master’s degree in a related discipline and up to 4 years relevant experience in a similar role will be considered and an advantage
Proficient in MS Office and social media.
Strong communication skills (oral and written).
Excellent organizational skills.
Ability to work well under pressure.
Creativity and problem-solving aptitude.

Remuneration
Remuneration is subject to prevailing compensation for Kaduna State Civil Servants for Grade Levels 8-10 depending on the successful candidates’ qualifications and years of experience.

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline 31st October, 2021.

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Kaduna State

Monitoring and Evaluation Officer job vacancies in Nigeria, Information and Data Management Officer job vacancies in Nigeria, Customer Service Officer job vacancies in Nigeria, Admin Officer job vacancies in Nigeria, Unit Head job vacancies in Nigeria, Finance Officer job vacancies in Nigeria

Ongoing Recruitment at Kaduna State Residents Registration Agency (KADSRRA)

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