Nationwide Recruitment For Account Manager at Buylesser Marketplace

Buylesser Online Marketplace, a reputable e-commerce company, is currently recruiting suitably qualified candidates to fill the position below:     Job Title: Account Manager Location: Nationwide Job Description

• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers.
• Deal with Customer Service Complaints.
• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

• Must posses a minimum of Bachelors Degree.
• Ability to speak English fluently.