Job Recruitment at DIIKINS Food Company Limited, July 2017

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    Job Title: Operations Manager Reports to: Managing Director Business Purpose/Objective The Operations Manager is responsible for managing the daily operations of our plant production, including the development and performance management of all production staff. In addition, the Operations Manager is involved in the inventory management, optimizes productions for profit and ensures quality control measures are adhered to in producing the finished product. Core Working Relationships: Managing Director, Finance Manager, and Marketing Manager Accountabilities (Responsibilities) Plant Performance:

• Ensure the Plant has a detailed loss and waste analysis in place (based on Overall Equipment Effectiveness (OEE)) and structured data-driven and Team-based continuous improvement process
• Ensure efficient and effective operation of all processes within your control to achieve Key Performance Indicators (KPIs) in Company Business Plan/Objectives
• Identify opportunities to manufacture new products or to improve the manufacturing processes that generate revenue by creating greater Customer value or eliminating waste
• Ensure all Quality and Customer acceptance criteria are met for products manufactured in the Plant
• Ensure production of the correct specifications of products is achieved On-Time and In-Full (OTIF)
• Prepare and report progress of corporate goals and objectives weekly and monthly to executive leadership and associates within the facility.

Financial Performance:

• Develop an effective annual budget for all Plant within your control
• Ensure improvement projects are based on and prioritized by sound business cases which are driven by reliable data analysis
• Ensure (in conjunction with Accounting Team) a full and up to date set of costs are maintained for all products that you produce

Operational Excellence:

• Provide leadership to Operational Excellence by ensuring it becomes "work as usual" activity
• Provide leadership to the Teams to implement and sustain the DMAC/RCA toolkits (Define Measure Analyse Control and Root Cause Analysis)
• Provide hands-on leadership of problem solving activities
• Lead the process for developing and communicating Plant business plans and goals to ensure improvement and change program deliverables are met
• Leverage & benchmark against internal & external operations
• Work in conjunction with other business units (e.g. Warehousing, Can Plant and Laboratories) in order to identify improvement opportunities within the Plant
• Ensure all procedures and systems are maintained in accordance with ISO Standards
• Ensure that all Process Logs are reviewed for exceptions and completeness

People Mangement:

• Develop direct reports by providing clear accountabilities, expectations and feedback to improve performance
• Interview employees. Direct hiring, supervision, development and, when necessary, termination of employees.
• Conduct orientation and oversee the training of new employees.
• Develop direct reports leadership skills and their understanding of lean manufacturing concepts to enable them to effectively lead Operational Excellence in the Plant
• Efficiently schedule and utilize staff for Plant operations and Operational Excellence activities to ensure maximum Plant utilization, reliability and improvement
• Develop effective succession and recruitment plans to ensure a depth of knowledge and leadership within the Plant for seamless transition of key roles
• Ensure (at a minimum), annual assessments are carried out on all staff with a focus on knowledge, competency, performance and future career development and training needs

Quality, Health And Safety:

• Compliance to and maintenance of the Risk Management Plan (RMP) and all elements of this including pest, pathogen, heat treatment (ELLAB), water management and CCPP's
• Compliance to and maintenance of an effective approved HACCP plan, ensure all CCP's are managed accordingly
• Responsibility to ensure NCR and CAPA corrective actions are completed and actions implemented within agreed timeframes
• Ensure H&S activities are consistent with GOSI Occupational Health and Safety Framework and good performance and leadership is recognized and rewarded
• Demand a high level of ethical behaviour and team participation in H&S activities including driving structured problem solving of incidents. Safety Work Practices (SWP) observations, audits, hazard reporting and management, incident reporting and management and health and safety training
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen, dining and production areas.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured.

Generic Competencies

• • Interpersonal and Communication Skills
• • Microsoft Office Suite (Word and Excel)
• • Knowledge of contemporary IT including word processing, email, spreadsheet, database and similar disciplines
• • Demonstrate a high level of confidentiality, tact, discretion, initiative and sound judgement

Functional Competencies • Attention to detail • Reporting and record keeping • Good numeracy and IT skills • Excellent literacy skills for report writing and drafting correspondence • Excellent customer service skills • Commercial awareness Deliverables • Weekly and Monthly reports • Tracking of weekly and monthly production budgets • Ensure that KPI’s are effectively executed Qualifications • Must be currently working/previously worked in the capacity of an Operations/Manufacturing Manager. • Experience in packaging or canning is desirable. • Must be fluent in English • Should have experience in putting processes and strategies in place • Automation experience in production is desirable   Job Title:  Supervisor Reports to: Branch Manager and Managing Director Business Purpose/Objective Monitoring employees while they work is another responsibility. By watching the employees work, the production supervisor ensures that each member of the team is meeting his performance requirements, and that all safety standards are being followed. When the performance of an employee falls below the accepted standards, it's the production supervisor's duty to take corrective action and make recommendations to improve compliance. Core Working Relationships Branch Manager, Operations Director, Warehouse Manager, Direct Reports Accountabilities (Responsibilities) Operations

• Watch the operations on the production floor and ensure the safe handling of all food products. Ensure full adherence to Good Manufacturing Practices.
• Attend daily production meeting. Using production schedule, plan and set up lines to produce and/or pack product.
• Ensure all employees are adhering to company safety procedures and regulations for their personal safety. Proactively address hazards so that we may provide a safe working environment for all employees.
• Communicate to production employees the hours they will need to work in order to complete production requirements.
• Understand and enforce the Company’s employment policies and union contract provisions. Motivate, direct and discipline employees as necessary. Participate in the orientation process for new employees and assist in onboarding new employees to ensure success.
• Pull packing items and product from inventory to keep lines running efficiently. Use inventory management software proficiently.
• Ensure proper records are kept for quality documentation.

People, Training & Development

• Facilitate/assist in training the team; utilise relevant manuals/tool kit trainings as necessary
• Motivate the team to achieve departmental objectives
• Effectively communicate goals and objectives to the team
• Attend/complete trainings as necessary
• Where required, complete /assist in carrying out performance reviews for the team
• Ensure departmental ordering is completed and stock volumes managed appropriately
• Monitor regularly, and minimise, wastage

Systems & Procedures

• Follow correct opening and closing procedures
• Follow correct procedures for receiving and checking deliveries and ensure paperwork is processed in line with company policy
• Ensure due diligence checks are completed according to company procedures
• Follow accident reporting procedures

Generic Competencies

• Managerial skills in Business and People o Planning o Reviewing o Motivating o Coaching o Performance Management
• Interpersonal and Communication Skills
• Problem Solving and Team Building Skills Functional Competencies
• Ability to follow and enforcer company procedure
• Ability to interact with customers

    Job Title: Marketing and Sales Supervisor Reports to: Marketing and Sales Manager Business Purpose/Objective To deliver strong product availability and stock management in order to achieve sales to budget; to control store processes in order to achieve margin; to lead the team and ensure the customer service standards and company procedures are adhered to. As a primary contact for DIIKINS customers, the Supervisor is heavily involved in and provides friendly, courteous, and helpful customer service on a daily basis. The Supervisor is also responsible for the total operations of the retail outlet and performs various duties personally or through supervision of the division. Core Working Relationships Marketingand Sales Manager, and Direct Reports Accountabilities (Responsibilities) Operations

• To encourage the team to maximise sales through excellent and impeccable customer service
• To ensure the team achieves its departmental targets and objectives
• Carry out duty management shifts as required
• Organise rotas for the department and store where necessary using appropriate I.T systems
• Customer Service Standards
• Know and demonstrate by example the customer service standards
• Lead and coach the team in their ability to effectively deliver the company’s service standards
• Effectively deal with customer issues in store when on duty managing

People, Training & Development

• Facilitate/assist in training the team; utilise relevant manuals/tool kit trainings as necessary
• Motivate the team to achieve departmental objectives
• Effectively communicate goals and objectives to the team
• Attend/complete trainings as necessary
• Where required, complete /assist in carrying out performance reviews for the team
• Merchandising & Stock Management
• Ensure department displays are well-maintained: replenished, faced up and stock rotated in line with company guidelines
• Ensure departmental ordering is completed and stock volumes managed appropriately
• Monitor regularly, and minimise, wastage
• Departmental stock takes: ensure periodic stock takes are completed and recorded according to company procedures
• Store stock takes: assist in overseeing periodic stock takes for the whole store as required;

Systems & Procedures

• Follow correct procedures for receiving and checking deliveries and ensure paperwork is processed in line with company policy
• Ensure due diligence checks are completed according to company procedures: price checks (periodically) and date code checks
• Follow accident reporting procedures

Generic Competencies

• Managerial skills in Business and People o Planning o Reviewing o Motivating o Coaching o Performance Management
• Interpersonal and Communication Skills
• Problem Solving and Team Building Skills

Functional Competencies

• Ability to follow and enforcer company procedure
• Ability to interact with customers

    Job Title: Accounts Officer Reports to: M.D., Chairman,and Financial Manager/Analyst Business Purpose/Objective The Accounts Officer’s primary role is to assist the Financial Analyst in the administration of the company’s financial accounts. Good managements decisions rely heavily on accurate and timely presentation of financial information. As such the overall financial health of the company is supported through the delivery of effective accounts department services. The role is to be performed with high standards of service to external and internal stakeholders Core Working Relationships M.D., Warehouse Manager, Operations Manager, Marketing Manager and Financial Manager/Analyst Accountabilities (Responsibilities) Accounts Payable

• Procession of creditors invoices
• Raising of payments ensuring proper authorisations—via cheque or cash
• Manage and reconcile office petty cash
• Communicate with creditors regarding outstanding accounts and payment of outstanding accounts

Accounts Receivable

• Receipt of customer payments—reconciliation of sales (cash and debit cards)
• Daily banking—cash

Administrative

• Photocopying/Printing and collating paperwork
• Filing paperwork
• Management of filing system

Payroll

• Assist the account where required with the monthly processing of payroll transactions

Tax and License Compliance

• Assist in PAYEE
• VAT payments
• Licenses and Fees
• Federal Tax payment

Other tasks where required

• Other tasks as assigned by the Accountant

Generic Competencies

• Interpersonal and Communication Skills
• Microsoft Office Suite (Word and Excel)
• Knowledge of contemporary IT including word processing, email, spreadsheet, database and similar disciplines
• Demonstrate a high level of confidentiality, tact, discretion, initiative and sound judgement

Functional Competencies

• Attention to detail
• Reporting and record keeping
• Good numeracy and IT skills
• Excellent literacy skills for report writing and drafting correspondence

Deliverables

• Monthly accounting reports
• Tracking of monthly company budgets

    Job Title: Group Financial Analyst Reports to: Managing Director Business Purpose/Objective The Group Financial Analyst is in charge of providing strategic financial analysis and support to the management of the group of companies. Compiling accounting information, producing investment reports and other financial relevant reports and analysis to management for decision making. Core Working Relationships Managing Director, Warehouse Manager, Operations Manager, Marketing Manager Accountabilities (Responsibilities) Management

• Maintain a documented system of accounting policies and procedures
• Manage outsourced functions
• Oversee the operations of the finance department, including the design of an organizational structure adequate for achieving the department's goals and objectives
• Liaising with auditors to ensure annual monitoring is carried out
• Producing accurate financial reports weekly, monthly, quarterly, and yearly

Funds Management

• Forecast cash flow positions, related borrowing needs, and available funds for investment
• Ensure that sufficient funds are available to meet on-going operational and capital investment requirements
• Use hedging to mitigate financial risks related to the interest rates on the companies borrowings, as well as on its foreign exchange positions
• Maintain banking relationships
• Assist in determining the companies proper capital structure
• Invest funds
• Recommend appropriate dividend issuances, based on historical dividend patterns and expected cash flows

Budgeting

• Manage the preparation of the companies budget
• Report to management on variances from the established budget, and the reasons for those variances
• Assist management in the formulation of its overall strategic direction

Financial Analysis

• Engage in on-going cost reduction analyses in all areas of each individual company’s expenditures
• Review the performance of competitors and report on key issues to management
• Engage in benchmarking studies to establish areas of potential operational improvement
• Interpret the companies financial results to management and recommend improvement activities;
• Review the bottlenecks and recommend changes to improve the overall level of each individual company’s throughput
• Participate in target costing activities to create products that meeting predetermined price goals
• Assist in the determination of product pricing in relation to features offered and competitor pricing
• Compile key business metrics and report on them to management
• Manage the capital budgeting process, based on constraint analysis and discounted cash flow analysis
• Create additional analyses and reports as requested by management

Generic Competencies

• Managerial skills in Business and People o Planning o Reviewing o Motivating o Coaching o Performance Management
• Interpersonal and Communication Skills
• Problem Solving and Team Building Skills

Functional Competencies

• Attention to detail
• Planning and record keeping
• Good numeracy and IT skills
• Excellent literacy skills for report writing and drafting correspondence
• Negotiation skills
• Commercial and Business awareness
• Strong analytical and investigative skills

Deliverables • Monthly budget

• Monthly target as set by the board
• Weekly and monthly reports
• Ensure that KPI’s are effectively executed

  How to Apply Interested and qualified candidates should send their CVs to [email protected]

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