Job Openings at Bluesquad Limited

Bluesquad is a fast growing Human Resource Consulting firm, who provides sustainable HR solutions that help organizations to implement its business strategies and enable it attain its goals and objectives. We help organizations create and develop structures and polices for an enabling productivity oriented environment.

We are recruiting to fill the position below:

Job Title: Customer Care Representative

Location: Lekki, Lagos
Employment Type: Full-time

Details

We are hiring a customer service representative for one of our clients to manage customer queries and complaints.
You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

Responsibilities

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Requirements:

Minmum of OND
Proven experience as a Customer Care Representative
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.

Salary
NGN50,000 / month.

Job Title: Cook

Location: Lekki, Lagos
Employment Type: Full-time

Details

Our client is looking to hire a new cook who will be responsible for preparing awesome dishes for our guests.
Duties will include prepping meals by weighing, measuring, and mixing ingredients, cooking meals, checking ingredients for freshness, and arranging and garnishing the dishes.

Responsibilities

Prepare awesome meals for our customers.
Weigh, measure, mix and prep ingredients according to recipes.
Steam, grill, boil, bake or fry meats, fish, vegetables, and other ingredients.
Check food and ingredients for freshness.
Arrange and garnish dishes.
Work well under pressure and within the time limit.
Ensure that kitchen area, equipment and utensils are cleaned.
Help lead and inspire our kitchen staff with the restaurant manager.
Wow our guests with amazing dishes.

Requirements

Minimum of OND
Prior experience in related food and beverage service and food preparation positions.
Thorough experience with hot and cold food preparation.
Good working knowledge of accepted sanitation standards and health codes.
Ability to use slicers, mixers, grinders, food processors, etc.
Able to handle work in a fast-paced environment.

Salary
NGN70,000 / month.

Job Title: Waiter and Waitress

Location: Lekki, Lagos
Employment Type: Full-time

Summary

We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.

Responsibilities

Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software, orderslips or by memorization
Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Follow all relevant health department regulations
Provide excellent customer service to guests

Requirements

Minimum of OND
Proven work experience as a Waiter or Waitress
Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
Basic math skills
Attentiveness and patience for customers
Excellent presentation skills
Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
Active listening and effective communication skills
Team spirit
Flexibility to work in shifts

Salary
N40,000 / Month.

Job Title: Grill Cook (Griller)

Location: Lekki, Lagos
Employment Type: Full-time

Summary
We are searching for an accomplished griller cook (Griller) for one of our clientto create meals in accordance with customers' preferences. The grill cook's responsibilities include preparing ingredients, informing waitstaff when orders are ready, and cleaning the grill after each shift.

Responsibilities

Slicing, cutting, shredding, tenderizing, and skewering meat and vegetables.
Braising and grilling meat and vegetables.
Checking that ingredients remain fresh and safe for consumption.
Preventing cross-contamination.
Preparing meals in accordance with customers' preferences, if applicable.
Tracking the components of each meal to ensure that the final dish is completed in a timely manner.
Liaising with waitstaff once orders are finalized.
Ensuring that your workstation remains clean and orderly at all times.
Informing the Manager when equipment is due for maintenance, repair, or replacement.
Tracking inventory to ensure that you always have adequate supplies.

Requirements

Minimum of OND
Prior experience as a cook, preferably with a focus on grilling.
Desire for continuous learning and professional development.
Capacity to stand for long hours.
Thorough knowledge of food safety guidelines.
Excellent organizational, time management, and multitasking skills.
Level-headed with outstanding interpersonal skills.
Commitment to the production of high-quality outputs and excellent customer service.
Ability to work shifts, over weekends, and on holidays, as required.

Salary
N50,000 / Month

Job Title: Laundry Attendant

Location: Yaba, Lagos
Employment Type: Full-time

Job Description

We are searching for an attentive laundry attendant to support the functions of our establishment.
The laundry attendant's responsibilities include cleaning, pressing, and folding clothes and other textile articles.

Responsibilities

Sorting, washing, drying, pressing, and folding clothing and other textile items.
Removing stains from items using the appropriate procedures.
Performing minor sewing duties.
Tracking which items belong to whom.
Keeping an updated inventory of laundry detergents and sewing kits.
Tracking maintenance and repairs on laundering equipment.
Ensuring that the facility remains clean at all times.
Anticipating and responding to customers' queries, concerns, and complaints.
Keeping sufficient tokens or change for the washing and drying machines, if required.

Requirements