Customer Service Representative at Gourmet Twist

Gourmet Twist is a dynamic culinary enterprise based in Lekki, Lagos, Nigeria. The company has gained recognition for its innovative approach to offering unique flavors and culinary experiences in artisanal bakery and catering services.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lekki, Lagos

About the Job

• We are looking for a Customer Service Agent with experience in the hospitality industry, preferably food service.
• The ideal candidate should be professional, customer-focused, and able to thrive in a fast-paced environment.

Responsibilities

• Handle customer inquiries and complaints efficiently
• Coordinate with kitchen and delivery teams for order accuracy
• Maintain a positive and friendly attitude at all times
• Guide customers with adequate product knowledge
• Process orders and ensure seamless customer experience

Requirements

• Previous experience in hospitality, preferably in food service
• Ability to work on a shift schedule, including weekends
• A customer-first mindset with attention to detail
• Strong communication and problem-solving skills

Salary Range
N100,000 - N150,000 / month.

How to Apply
Interested and qualified candidates should send their cover letter and CV to: hr@gourmettwist.com using the job title as the subject of the mail