Latest Job Vacancies at CasaBella Beauty, 15th February, 2019
HealthPlus Limited - Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa.
We are recruiting to fill the position below:
Job Title: Regional Manager
Reference: HP/RO/RM18
Location: Lagos
Contract Type: Permanent/Contract
Job Functions
- Administration, Advisory, Communications, Counselling, Investigation & Compliance, Management, Quality Control, Retail, Safety & Security, Sales
- Industries: Retail
Specification
- The Regional Manager will be responsible for managing and assuming the overall responsibility for the success of areas under a region.
- The Regional Manager is expected to be strategic in running the affairs of the Region.
- This position will provide direction for areas within the region, driving their sales and ensuring profitability.
- The Regional Manager supervise the Area Managers and ensure compliance in all areas of customer service, branch operations, and loss prevention.
Key Elements of the Role
He/she shall also be responsible for the following:
Strategy:
- To provide strategic direction for the region
- To cascade the corporate vision across the region in the most simply manner
- To participate in expansion of business opportunities across the region
- To run forecast and projection on opportunities within the region
- To share market intelligence with management in fostering growth within the region
- To drive marketing initiatives within coverage areas with the objective of growing traffic of all areas within his/her region
- To improve on Customer loyalty across all areas within his/her region
- To monitor sales performance periodically and engage in data analysis to establish achievement of set budgets
- To monitor adherence to the HealthPlus way of selling
Sales & Marketing:
- To maximize sales and ensure profitability of all Areas within his/her region
- To Track sales performance and provide strategic support in target actualization
- To drive marketing initiatives within coverage areas with the objective of growing traffic of all areas within his/her region
- To improve on Customer loyalty across all areas within his/her region
- To monitor sales performance periodically and engage in data analysis to establish achievement of set budgets
- To monitor adherence to the HealthPlus way of selling
Stock Management & Merchandising:
- To ensure branch team adherence to planograms and merchandising plans
- To monitor and ensure that all products are labelled with up-to-date prices within his/her coverage
- To oversee stock levels of all areas within his/her coverage with the objective of maximizing sales
- To ensure adherence to the SOP on stock management – stock takes (quarterly/random)
- To maintain and constantly develop innovative and cost-effective stock controls, monitoring stock weekly to achieve sales budgets against monthly targets
- To cooperate with Marketing and Business Development in developing & implementing marketing & merchandising strategies.
- Operations
- To ensure that all areas within his/her coverage are open for trading and dispensing of prescriptions during the registered hours for opening
- To ensure optimum functioning of the ERP solution across all areas within his/her coverage
- To deal with customer complaints promptly, efficiently and in accordance with Company policy
- To ensure the deployment of Pharmacy-Services at HP & CB Branches as a major competitive-edge
- To ensure all areas within his/her coverage have adequate logistics and facilities support
- To work with security and internal control to identify and prevent risk exposures as related to shrinkage, theft etc.
Compliance & Regulatory:
- To track the registration and renewals of licenses as related to pharmacists and branches
- To enforce compliance with Regulatory Standards, Branch Standards, Company Policies and Procedures
- To monitor the performance of Branch Pharmacists to ensure the highest professional standards of dispensing/prescribing pharmacy services provision and counselling according to Pharmacy Laws, PCN code of ethics and MEP UK are upheld
- To ensure 100% compliance with the PCN code of ethics in all HealthPlus branches.
Turnover Profitability and Financial Management:
- Monitor Pharmacists and staff wages against budget on a monthly basis and agree a course of action if necessary to bring back within the budget while having regards to cost as a percentage of sales
- To ensure optimum functioning of the ERP solution across all areas within his/her coverage
- Review net profit performance against budget on a regular basis with the CFO and CEO
- To be aware of any commercial opportunities and recommend appropriate action. Also to respond to threats such as the establishment of new pharmacies in the area, defacing/demolition of Branch signage by Local/State Government agencies etc.
- Encourage development of new business opportunities like clinics, hospital, homes, residential estates, offices, schools, churches, gyms etc. by Branch Teams under their jurisdiction
- To ensure Delivery Service generates a minimum of 5% of all branch sales
Area Management:
- Ensure prompt and accurate completion of all paperwork relating to the operations of the Area
- Ensure that all pharmacists and branch support staff act promptly upon all memos and bulletins issued by Management, constantly following-up to ensure continued compliance
- Following periodic risk assessments, to ensure all Fire prevention regulations and Health & Safety procedures are followed in all areas within his/her coverage, ensuring that appropriate incident reports & records are kept
- Maintain and support regular communication between Management and Branch teams as required
Team Management:
- To cascade performance expectations to all areas within his/her coverage
- To ensure objective and effective performance management and appraisals
- To oversee appropriate manpower cover within all areas within his/her coverage
- To liaise with the Human Resources team to ensure people management issues are satisfactorily resolved and relevant HR policies and procedures are adhered to
- To escalate all disciplinary issues to HR
Training & Development:
- To ensure upskilling of branch staff in collaboration with HealthPlus Academy
- To take a lead role in building a strong Sales Management culture among the branch staff; coach Branch Teams, identify skills and opportunities for development, provide advice and guidance on branch management issues when needed
- To ensure all pharmacists and other branch staff remain up-to-date on their training in accordance with Company policy
Community Partnerships:
- To represent the Company through membership and active participation in pharmaceutical professional groups, associations, and organizations within area of coverage or as assigned by leadership.
- To recommend and coordinate special professional and community programs to enhance and improve the professional image of pharmacists and HealthPlus.
Requirements
- Minimum of 10 years in a retail environment (preferably HealthPlus)
- Leadership and People Management
- Business Analysis and Reporting
- Conflict Resolution & Problem Solving
- Business Acumen
- Communication Skills
- Customer Focus
- Process Driven
- Result Oriented
- Integrity
Salary
Market Related.
Interested and qualified candidates should:
Click here to apply
Job Title: Area Manager (CASABELLA)
Reference: HP/RO/AMCB18
Location: Lagos
Contract Type: Permanent/Contract
Job Functions
- Administration, Advisory, Communications, Counselling, Investigation & Compliance, Management, Quality Control, Retail, Safety & Security, Sales
- Industries: Health / Fitness / Beauty, Retail
Specification
- The Area Manager will be responsible for managing and assuming the overall responsibility for the success of the branches within an area.
- This position will provide direction for branches, driving their sales and ensuring profitability.
- Area Managers supervise the branch Managers and ensure compliance in all areas of customer service, branch operations, and loss prevention.
Key Elements of the Role
He/she shall also be responsible for the following:
Sales & Marketing:
- To maximize sales and profitability of all branches within his/her coverage
- To Track sales performance and provide strategic support in target actualization
- To drive marketing initiatives within coverage area with the objective of growing traffic to branches
- To improve on Customer loyalty across the branches
- To monitor sales performance periodically and engage in data analysis to establish achievement of set budgets
- To monitor adherence to the HealthPlus way of selling
Stock Management & Merchandising:
- To ensure branch team adherence to planograms and merchandising plans
- To monitor and ensure that all products are labelled with up-to-date prices in the branches
- To oversee stock levels within branches with the objective of maximizing sales
- To ensure adherence to the SOP on stock management – stock takes (quarterly/random)
- To maintain and constantly develop innovative and cost-effective stock controls, monitoring stock weekly to achieve sales budgets against monthly targets
- To cooperate with Marketing and Business Development in developing & implementing marketing & merchandising strategies.
Operations:
- To ensure that all branches are open for business during the registered hours for opening
- To ensure optimum functioning of the ERP solution across the branches
- To deal with customer complaints promptly, efficiently and in accordance with Company policy
- To ensure all branches have adequate logistics and facilities support
- To work with security and internal control to identify and prevent risk exposures as related to shrinkage, theft etc.
Compliance & Regulatory:
- To enforce compliance with Regulatory Standards, Branch Standards, Company Policies and Procedures
- To monitor the performance of Branch Managers to ensure the highest professional standards the beauty sector
Turnover Profitability and Financial Management:
- Monitor staff wages against budget on a monthly basis and agree a course of action if necessary to bring back within the budget while having regards to cost as a percentage of sales
- To ensure optimum functioning of the ERP solution across the branches
- Review net profit performance against budget on a regular basis with the CFO and CEO
- To be aware of any commercial opportunities and recommend appropriate action. Also to respond to threats such as the establishment of new beauty outlets in the area, defacing/demolition of Branch signage by Local/State Government agencies etc.
- Encourage development of new business opportunities like, beauty expos etc. by Branch Teams under their jurisdiction
- To ensure Delivery Service generates a minimum of 5% of all branch sales
Area Management:
- Ensure prompt and accurate completion of all paperwork relating to the operations of the Area
- Ensure that all staff act promptly upon all memos and bulletins issued by Management, constantly following-up to ensure continued compliance
- Following periodic risk assessments, to ensure all Fire prevention regulations and Health & Safety procedures are followed in all branches within the Area, ensuring that appropriate incident reports & records are kept
- Maintain and support regular communication between Management and Branch teams as required
Team Management:
- To cascade performance expectations to branches
- To ensure objective and effective performance management and appraisals
- To oversee appropriate manpower cover within the branches
- To liaise with the Human Resources team to ensure people management issues are satisfactorily resolved and relevant HR policies and procedures are adhered to
- To escalate all disciplinary issues to HR
Training & Development:
- To ensure upskilling of branch staff in collaboration with HealthPlus Academy
- To take a lead role in building a strong Sales Management culture among the branch staff; coach Branch Teams, identify skills and opportunities for development, provide advice and guidance on branch management issues when needed
- To ensure all pharmacists and other branch staff remain up-to-date on their training in accordance with Company policy
Community Partnerships:
- To recommend and coordinate special professional and community programs to enhance and improve the professional image of the Beauty Advisors.
Requirements
- Minimum of 8 years in a retail environment (preferably CasaBella)
- Leadership and People Management
- Business Analysis and Reporting
- Conflict Resolution & Problem Solving
- Business Acumen
- Communication Skills
- Customer Focus
- Process Driven
- Result Oriented
- Integrity
- Critical Thinking
- Teamwork
Salary
Market Related.
Interested and qualified candidates should:
Click here to apply
Application Deadline 28th February, 2019.
Job Title: Executive Assistant to the CEO
Reference: HP/CEO/18
Location: Lagos
Contract Type: Permanent
Job Functions
- Administration,Communications,Coordinator,Executive Management,Project Management,Public Relations,Secretary
Industries:
- Admin, Office & Support,Government / Municipal
Specification:
Correspondence and Document:
- Prepare and preview hard copy and electronic mails on behalf of the CEO; provide accuracy checks on basic data and documents requiring the CEO’ signature
- Sort and distribute the CEO’s mails and memos
- Prepare and arrange the collation & biding of documents for presentations as directed
- Ensure all documentation is appropriately filed for ease of reference and efficient retrieval
Calendar Management:
- Pro-actively coordinate, monitor and manage CEO’s personal appointments and diary
Meeting Management:
- Take and distribute Minutes of Meetings when required
Administration:
- Answer telephone calls directed to the CEO’s Office and take messages
- Answer all enquiries efficiently and effectively
- Provide support to the officers responsible regarding the organization and coordination of internal/external meetings or events
- Work continuously to promote the culture of excellent customer service in supporting the Chief Executive Officer achievement of desired objectives
Customer Responsiveness:
- Courtesy in dealing with internal staff, external customers and vendors
Expense Management:
- Operate efficiently at lowest cost; staying within approved budgets, establish appropriate reporting and control procedures
Decision Making/Problem Solving:
- Quick understanding of most relevant problems and the ability to proffer timely, practical decisions
Housekeeping:
- Ensure efficient use and management of the Reception & Reception Corner and Conference Room
- Proactive management of the CEO’s personal itinerary (meals & refreshments, personal visitors, family/friends’ birthday & other celebration notifications, reminders and co-ordination of family events, etc.)
- Efficient running of the CEO’s Office; overseeing its’ cleanliness, orderliness and ensuring there is always a sufficient supply of office supplies and stationery
Requirements
- Bachelor’s degree in Business Administration or a relevant field with at least 5 years of proven experience providing executive support in a structured organization
- Membership of ICSAN, CIA is an added advantage
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
- Very strong interpersonal skills and the ability to build relationships with stakeholders, including Board of Directors, Senior Management Team and external partners
- Understanding business functions and metrics within the Organization
- Expert level written and verbal communication skills
- Demonstrated proactive approaches to problem-solving with strong decision-making capability
- Able to work within a team as well as alone with little or no supervision
- High level of personal effectiveness
- Excellent customer service and interpersonal skills
- A professional and confident manner
- Committed and professional in attitude
- Ability to adapt to and manage change
- Ability to treat others with respect
- Upholding quality and continuous improvement
- A good working Knowledge of the uses and applications of MS Office suite; Word, PowerPoint, Excel, Outlook etc. in the preparation of high quality documents on behalf of the CEO
Interested and qualified candidates should:
Click here to apply
Job Title: Beauty Advisor
Reference #: HP/ROAM/18
Location: Lagos
Contract Type: Permanent
Job Functions
- Administration, Advertising, Advisory, Communications, Inventory, Management, Marketing, Retail, Sales, Strategic Communication.
- Industries: Admin, Office & Support, Advertising, Bookkeeping, Ecommerce, Fmcg (Fast Moving Consumer Goods Sector), Health / Fitness / Beauty, Pharmaceutical / Medical / Healthcare / Hygiene, Public Relations / Communications / Journalism / Media & Promotions, Retail, Sales, Supply Chain, Telecommunications
Specification
- Submitting periodic reports as assigned
- Faithfully discharging all duties according to laid down standard operating procedures (SOP’s) to ensure smooth running of the business
- Performing any other responsibility as assigned by the Branch Manager
- Reporting to the Branch Manager/Senior Beauty Advisors
- Advising customers on the use of grooming, beauty products and accessories
- Recommending facial, Hair and other body treatments using our specialized products and techniques
- Carrying out Make-Overs for prospective customers
- Helping your client improve his or her personal appearance
- Ensuring adequate inventory control including the use of make – up and other beauty products and accessories
- Ensuring Excellent merchandising of stock
Requirements
- Friendly and matured disposition
- Good customer satisfaction skills
- A good working knowledge of Microsoft packages
- Minimum of 3 years work experience
- Good interpersonal and communication skills.
Salary
Market Related.
Interested and qualified candidates should:
Click here to apply
Application Deadline 30th April, 2019.