Germaine Auto Centre recruitment for a Technical Supervisor
Germaine Auto Centre is an integrated automobile dealership, located in Lekki, Lagos. For over 16 years, Germaine has been a household name for automobile purchase (new and certified pre-owned), servicing, spare part sales and vehicle body work by providing quality service to individuals and corporate organizations.
We are recruiting to fill the position below:
Job Title: Technical Supervisor - Quality Control and Assurance
Location: Lagos
Job Objectives
- To contribute to overall customer satisfaction and business profitability through the supervision of technicians to ensure proper and prompt execution of all repair orders i.e. to drive timelines and quality.
Reporting Relationships
- Reports To: Head of Aftersales
- Supervises: Technicians
Job Responsibilities
Operational Responsibilities:
- Inspect vehicle engine and mechanical components to diagnose issues accurately.
- Verify vehicle serviceability by conducting test drives; adjusting controls and systems.
- Ensure all customers’ requests on the repair order are completed to a high quality standard
- Test drive vehicles after repairs are complete to ensure mechanical/electrical and body repair soundness and to determine whether any other problems exist
- Supervise the technicians to ensure they deliver on the responsibilities of their roles and unit
- Motivate and keep team engaged at all times
- To conduct pre-estimate checks and post repair quality inspection.
HSE Responsibilities:
- Ensure all team members uses all personal protective equipment (PPE) at all time in the workshop to protect against health and safety risks.
- Ensure the team uses all protective equipment to maintain the cleanliness of the customers’ vehicle (Seat covers, floors mats, fender covers).
- Maintain a clean and professional appearance at all times
- Ensure team keeps work area clean and tidy at all times.
Key Performance Indicators
- <2% return job
- 100% productivity (Turnaround time per vehicle)
- 85% efficiency
- Achieve 100% Diagnosis/Repair Quality
- People management - 100% HSE compliance & <5% disciplinary issues
Competence Requirements
Core Skills:
- Technical skills: Must be familiar with engine components and systems and know how they interact with each other. They often must take apart major parts for repairs and be able to put them back together properly.
- Troubleshooting skills: Ability to use diagnostic equipment on engine systems and components in order to identify and fix problems in increasingly complicated mechanical and electronic systems.
- Dexterity: Steady hand and good hand–eye coordination
- People management skills: Ability to lead others and achieve sustainable results through them
Desired Personal Attributes:
- Integrity
- Proactive
- Persistence
- Team Work
- Dependability
- Problem Solving
- Detail Orientation
- Interpersonal skills
- Time and Self management
- People management
Specification/ Qualification
Qualification:
Minimum Experience:
- 5 - 7 years of automotive repair experience.
- Knowledge of tools and equipment required to conduct all repairs.
- Ability to operate diagnostic tools required.
- Willingness to observe all safety precautions for protections against accidents, dangerous fluids, chemicals etc.
- Toyota or related certification preferred but not required
- Valid driver’s license.
Job Title: Technical Supervisor - Auto Air-conditioning System
Location: Lagos
Job Objectives
- To contribute to overall customer satisfaction and business profitability through proper and prompt execution of all repair orders
Reporting Relationships
- Reports To: Sectional Team Lead
- Supervises: Technical Trainee (as applicable)
Responsibilities
Operational Responsibilities:
- Carry out routine maintenance on vehicle AC as advised by the sectional team lead or workshop manager
- Carry out major AC repairs on vehicle as required
- Ensure all customers’ requests on the repair order are completed to a high-quality standard
- Ensure repair orders on vehicle ACs are completed within the time allotted
- Identify and inform the Sectional Team Lead of any additional repairs on the AC components of customers’ vehicle.
- Maintain accurate clocking practices by clocking on and off every repair order.
HSE Responsibilities:
- Use all personal protective equipment (PPE) at all time in the workshop to protect against health and safety risks.
- Use all protective equipment to maintain the cleanliness of the customers’ vehicle (Seat covers, floors mats, fender covers).
- Maintain a clean and professional appearance at all times
- Keep work area clean and tidy at all times.
Key Performance Indicators
- <2% return job on all AC jobs
- 100% productivity (Turn-around time per vehicle)
- 85% efficiency
- 100% HSE compliance
Competency Requirements
Core Skills:
- Technical skills: Technicians must be familiar with vehicle Engine and AC components and know how they interact with each other. They often must take apart major parts for repairs and be able to put them back together properly.
- Troubleshooting skills: ability to use diagnostic equipment on engine systems and components in order to identify and fix problems in increasingly complicated mechanical and electronic systems.
- Dexterity: steady hand and good hand–eye coordination.
Desired Personal Attributes:
- Integrity
- Proactive
- Persistence
- Team Work
- Dependability
- Problem Solving
- Detail Orientation
- Interpersonal skills
- Time and organization management
Specification/ qualification
Qualification:
- Minimum Trade test 3 certification, or its equivalent
Minimum Experience:
- 3-5 years of automotive repair experience especially vehicle Air Conditioning system
- Knowledge of different AC tools and equipment required to conduct all repairs.
- Ability to operate diagnostic tools required
- Willingness to observe all safety precautions for protections against accidents, dangerous fluids, chemicals etc.
- Toyota or related certification preferred but not required
- Valid driver’s license.
How to Apply
Interested and qualified candidates should send thier CV to:
[email protected]
Application Deadline: 11th March, 2019.