Etihad Aviation Group (EAG) recruitment for a Country Manager in Lagos

Etihad Aviation Group (EAG) is a diversified global aviation and travel group comprising five business divisions – Etihad Airways, the national airline of the United Arab Emirates, Etihad Airways Engineering, Etihad Airport Services, Hala Group and Airline Equity Partners. The group has minority investments in six airlines: airberlin, Air Serbia, Air Seychelles, Alitalia, Jet Airways and Virgin Australia. From its Abu Dhabi base, Etihad Airways flies to, or has announced plans to serve, more than 110 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas. The airline has a fleet of over 120 Airbus and Boeing aircraft. In 2013, it placed firm orders for 204 aircraft, which included 71 Boeing 787s, 25 Boeing 777Xs, 62 Airbus A350s and 10 Airbus A380s. For more information, please visit: etihad.com We are recruiting to fill the position below:   Job Title: Country Manager Location: Lagos Job Description

• Etihad seeks to reflect the best of Arabian hospitality - cultured, considerate, warm and generous - as well as enhance the prestige of Abu Dhabi as a centre of hospitality between East and West.
• Our goal is to be a truly 21st century, global airline, challenging and changing the established conventions of airline hospitality. Each year we receive a range of awards that reflect our position as one of the world’s leading premium airline brands, including ‘World’s Leading Airline’ at the World Travel Awards for five consecutive years
• Manages the delivery of sales plans and programs in a particular country to ensure consistent growth and achievement of country revenue targets.

• Strategy
• Implement the Function/Department strategy to ensure alignment with Etihad’s strategy
• People development
• Manage the effective achievement of objectives by setting individual targets, developing and motivating staff in order to maximize subordinate performance
• Health and Safety
• Comply with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment
• Budget Management
• Participate in the development of budget, and monitors financial performance in area of responsibility versus the budget to ensure alignment
• Policies and procedures
• Implement approved policies, processes, and procedures and monitors adherence so that work is carried out in a controlled manner
• Day-to-day operations
• Supervise the standard and complex day-to-day operations to ensure that work processes are implemented as designed and in compliance with established standards and procedures.

• Lead the implementation of national sales programs to ensure targets are reached timely according to regulations and policies
• Manage and coordinate intermediary activities to ensure achievement of agreed targets and respect of terms and conditions
• Manage an assigned country or product/service line to maximize sales revenues and to meet Etihad’s objectives
• Liaise with local governmental authorities to ensure compliance with all local regulations and policies
• Engage with Etihad partners to conduct joint negotiations with clients or intermediaries to optimize company visibility and to exploit new commercial channels and possibilities
• Develop, implement and manage the local sales channel strategy according to Etihad guidelines in order to ensure the maximization of company reach and revenues possibilities
• Review sales incentives calculation and approve payout for the assigned area of responsibility to ensure timely and proper recognition of sales targets
• Manage the overall direction and coordination of the team to achieve agreed sales targets
• Develop and implement sales & marketing initiatives to ensure key revenue targets are met
• Develop and maintain excellent relationships with third parties (e.g. travel agencies, corporate customers, governmental authorities) to ensure effective brand positioning among strategic clients
• Develop, manage and stipulate a portfolio of contracts by counselling district sales representatives to ensure that Etihad market positioning is improved and compliant with overall commercial strategy

• High School with 3 years of relevant work experience OR Bachelor’s Degree with 1 years relevant work experience
• Experience out of which 2 years should be at Managerial level
• Excellent Communication and Negotiation skills