Etihad Airways Recruitment for Graduate Sales Representatives, February 2019

Etihad Aviation Group (EAG) is a diversified global aviation and travel group comprising five business divisions – Etihad Airways, the national airline of the United Arab Emirates, Etihad Airways Engineering, Etihad Airport Services, Hala Group and Airline Equity Partners. The group has minority investments in six airlines: airberlin, Air Serbia, Air Seychelles, Alitalia, Jet Airways and Virgin Australia. From its Abu Dhabi base, Etihad Airways flies to, or has announced plans to serve, more than 110 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas. We are recruiting to fill the position below:   Job Title: Sales Representative Location: Lagos Details

• Etihad seeks to reflect the best of Arabian hospitality - cultured, considerate, warm and generous - as well as enhance the prestige of Abu Dhabi as a centre of hospitality between East and West. Our goal is to be a truly 21st century, global airline, challenging and changing the established conventions of airline hospitality. Each year we receive a range of awards that reflect our position as one of the world’s leading premium airline brands, including ‘World’s Leading Airline’ at the World Travel Awards for five consecutive years
• The successor will perform, coordinate and execute sales activities for assigned accounts, Overview and monitor the market and the competitors to ensure established Company sales targets are reached contributing to Company revenue objectives achievement.

• Policies and procedures
• Follow all relevant policies, processes and procedures so that work is carried out in a controlled and consistent manner
• Day-to-Day Operations
• Safety, Quality & Environment
• Comply with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment
• Implement the day-to-day standard operations assigned to ensure compliance with the established standards and procedures. Refer to supervisor for complex tasks which may require exceptions to procedures

• Define and agree periodic plan of sales activity to ensure targets are reached and recorded
• Analyze the market?s potential to determine the value of existing and prospective customers in terms of sales opportunities
• Collect, review and consolidate information to support the identification of intervention areas to ensure sales target achievement
• Establish, develop and maintain business relationships with assigned current customers and prospective customers segment to generate revenues for the organization
• Communicate and regularly meet with area intermediaries to inform about new products and promotions to ensure the best and most updated value proposal is timely communicated to the market
• Coordinate and draft contractual agreements with intermediaries to ensure customers’ requirements are captured effectively and in compliance with existing policies
• Negotiate and manage commercial agreements with assigned accounts of trade and corporate segment to ensure sales can be closed, respecting corporate guidelines and indications
• Communicate and meet regularly with relevant accounts to inform about new products and promotions to increase sales in order to reach the expected sales target
• Identify and implement fidelity techniques to ensure a long-lasting fruitful business relationship with major accounts
• Research, gather and Analyse products availability in the market to assist in the proposal of new products and services to improve Company sales
• Research, gather and Analyse competitor’s information to define the bestselling approach to increase Company market quota and visibility
• Cooperate with marketing to determine the best promotion sales techniques

• Minimum Diploma (2 years or more).
• Minimum of 3 years of work experience within relevant field.

• Communication skills - Excellent
• English Language skills - Excellent
• Negotiation skills - Advanced
• Relationship Management skills - Advanced