Employment Opportunities at The International Rescue Committee

⏲ Nov 17, 2020, 10:52 PM
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The International Rescue Committee, one of the world’s largest humanitarian agencies, provides relief, rehabilitation and post-conflict reconstruction support to victims of natural disaster, oppression and violent conflict in 42 countries. The IRC is committed to bold leadership, innovation and creative partnerships. Active in public health, education, livelihoods, women's empowerment, youth development, and protection and promotion of rights, IRC assists people from harm to home.

IRC entered Nigeria in October 2012 in response to a widespread flood disaster. IRC’s Emergency Response Team, with local partner CISCOPE (Civil Society Coalition for Poverty Eradication), implemented a project to support livelihoods and improve WASH in Kogi State from February to May 2013. This was followed by a 3-month nutrition and food security program in the same location from October 2013 to January 2014. The IRC is now in the process of establishing long term presence in Nigeria. An office has been established in Adamawa State, North East Nigeria and are providing critical humanitarian assistance to conflict affected people.

We are recruiting to fill the positions of:

Job Title: Health Clinical Assistant

Requisition ID: req11193
Location: Mubi, Adamawa
Sector: Health
Employment Category: Fixed Term
Employment Type: Full-Time
Open to Expatriates: No

Job Overview / Summary

The Health Clinical Officer services is responsible for overseeing health care activities for IRC supported health facilities in Asikra Uba Borno state and Selected LGAs in Adamawa State.
Responsibilities will include day to day support to health facilities, monitoring of activities, report making, coordination with other sectors and government authorities as well as close collaboration with health facility staff and managers.
The Health Clinical Officer Services will have no line management responsibilities and reports to the Senior Health Clinical Officer. The position is based in Mubi with regular trips to IRC’s health programs throughout Askira Uba and other parts of Nigeria as needed.

Major Responsibilities

Assist the Health Clinical Officer inpatient care at the mobile clinics.
Act as the link between mobile clinics and the community to ensure awareness of available services, proper follow-up of patients and defaulter tracing.
Develop and conduct training of community volunteers on pillars of safe motherhood, infant and young child feeding practices, general child care and hygiene promotion.
Provide health messaging in the communities, in collaboration with community volunteers.
Collect weekly activity reports from the CVs, review, discuss and submit to the team leader.
Conduct regular meetings with the CVs, for sharing information, discussing relevant health issues and weekly activity plans for health messaging in the communities.
Ensure health basic protocols and other IEC materials are well displayed in the facilities and outreach sites.
Ensure mobile clinic sites are clean and well maintained.
Establish effective referral mechanism between the mobile clinic and the hospital.
Supervise and monitor CVs in the community.
Jointly with the team, provide ongoing education for clinic staff and CVs.
Maintain an updated record and compile and submit monthly reports of all services given.
Monitor and ensure the proper usage of health and program supplies.
Prepare weekly workplans and ensure timely implementation of the project activities.
Support Health Clinical Officer in compiling statistical reports from the mobile clinics for submission weekly, monthly and annually.
Ensure adequate flow of information for all supervisees with constant feedback as may be required.
Carry out other relevant or requested duties as may be required.

Key Working Relationships:

Position Reports to: Health Manager
Position directly supervises: None
Indirect Reporting: Health Clinical Officer
Other Internal and/or external contacts:
- Internal: Required to be a good team player, works effectively within the team
- External: Close coordination and collaboration with line ministries (PHCDA, MoH), partners (Alima, WHO) and stakeholders (Community leaders, community structures and Clients)

Qualifications
Education:

College Diploma in Nursing / midwifery / clinical medicine

Work Experience:

Registered nurse or experienced community health extension worker
A mature person of high professional discipline and moral integrity, able to work under stress as the situation may dictate.
Must possess the practicing license or qualifying certificate.
Certificate in reproductive health is an added advantage.

Demonstrated Skills and Competencies:

Two to three years’ experience in clinical medicine or public health.
Proven experience in community-based programming with the ability to motivate and lead community volunteers.
Ability to work with displaced communities with diverse cultural and ethnic backgrounds.
Experience in working in a team.
Flexible to travel and work in different locations.
Ability to speak local languages will be added advantage.
Proficiency in computer skills, especially in MS Word and Excel is an added advantage.

Language Skills:

Able to communicate in English language (written and spoken);
Knowledge of local languages is a plus

Certificates or Licenses:

Diploma in Nursing /midwifery/clinical medicine

Working Environment:

The position is based in Mubi Adamawa state with frequent travel to other IRC field sites. Successful candidate will be required to work 8 hours daily and 6 hours on Fridays.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Interested and qualified candidates should:
Click here to apply

Job Title: Nutrition Capacity Building Officer

Requisition ID: req11194
Location: Bama, Borno
Sector: Health
Employment Category: Fixed Term
Employment Type: Full-Time
Open to Expatriates: No

Contextual Background

The IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi state. In February 2014 the IRC moved into Adamawa State in NE Nigeria to provide humanitarian interventions through a multi-sectoral, integrated approach for conflict affected populations. IRC Nigeria now operates a country office in Abuja and field offices in Mubi and Yola of Adamawa State, Maiduguri and Monguno of Borno state and Damatru of Yobe State.
Currently, IRC Nigeria implements programs primary health care, nutrition, environmental health, women’s protection and empowerment, protection, child protection, education, food security & livelihoods.

Job Overview / Summary

Under the supervision of Nutrition Manager, the Nutrition Capacity Building Officer will be responsible for all HeRoN project in his/her Local Government Area and is expected to ensure integrity, high level transparency and commitment in the implementation of the project.
He or she is responsible for overseeing all nutrition activities for IRC supported OTPs in assigned LGA in Borno state. The Nutrition Capacity Building Officer will oversee and supervise supported SMOH OTPs staff/CHVs and reports to the Nutrition Manager.

Major Responsibilities
Program Management, Technical Quality, and Strategy

Nutrition program management:

Support planning and implementing of the project activities and outputs at the field level to ensure the project achieves its objective of improving access to quality Nutrition services
The Nutrition Capacity Building Officer will take lead in coordinating with LGA authorities reviewing all the technical reports from the Implementing Partners which authorities assigned to them.
Track the performance of the project activities and targets against the expected results and advise on implementation process to ensure the project is progressing towards attaining its targets in each LGA.
Conduct periodic analysis of progress of the project at the LGA level and promote learning and sharing of best practices and lessons learnt through documentation
Identifying program gaps in the supported OTP services with immediate solution for further necessary steps to address those gap.
Provide capacity building and on-job coaching to Facility staff in CMAM services including IYCF best practices in supported facilities.
Oversee the implementation of quality Nutrition program activities at all IRC supported health facilities in the targeted areas
Design and lead assessments to ensure the voices of women and girls inform Nutrition program design
Support proper Nutrition data collection and recording in the IRC supported OTP units and support the compilation of data and generation of quality Nutrition reports on a regular and timely manner;
Support health facility-level reporting to SMOHs through LGA health authorities especially the HMIS.
In line with the communication strategies of the consortium, ensure visibility of the project and project strategies at field level
Support collection of stories and photographs that demonstrate the positive impact of the project.
Monitor the performance of each supported OTP facilities with regular visits to the LGA health office, health facilities and communities
Track work plan progress and participate in the review meetings with LGAs and Implementing Partners in the assigned LGAs.
Coordinate assigned LGA needs assessments and capacity building plans leading to potential support in future in identified gaps.
Act as liaison between the IRC, LGA and other implementing partners in the assigned LGA.
Create an enabling environment to promote information sharing, partnerships and cordial relationship between community, government structures and target communities where the project works
Foster inter program linkages, exchange information and experiences and contribute actively to protection and disaster risk reduction mainstreaming in the Nutrition program.
Collaborate with other relevant sectors especially Environmental Health, as well as Health, Women Protection & Empowerment, and Child Protection to ensure holistic service package is available in response to the needs.

Key Deliverables:

Regular communication to provide updates on projects using various forms of communication relevant for the message and audience; these include the security situation, monthly field visit reports and reports on workshops/trainings conducted.
Updates on outcomes of reviews needs assessments and capacity building plans.
Draft success stories on key project impacts in the assigned LGAs.
Notify the Nutrition Managers on changes in security context in the assigned LGA as and when they occur to inform implementation, security and safety of staff and other related partners
Support the implementation of an appropriate visibility strategy
Report challenges and/or solutions and gaps if any
Facilitate the data flow of all reporting.

Program Development / Grant Management:

Contribute to design, planning, and drafting new proposals.
Contribute to donors’ reporting whenever necessary.
In collaboration with Nutrition Managers, develop an expenditure plan, review budget vs. actual expenditure for Nutrition grants on a monthly basis and take necessary actions;
Ensuring budgets are used appropriately and efficiently and spending is in line with the IRC financial procedures and donor requirements;
Ensure data collection, data compilation, timely preparation and submission of all internal reports including weekly and other associated monthly, quarterly, donor and special reports;

Staff Performance Management, Learning & Development:
Required for all positions with supervisory responsibility, if special considerations are needed (e.g. remote management), make this additive to the base language here.

Hire, supervise, and build the capacity of team members in relevant technical and management competencies.
Develop and implement remote management capacity building approaches to build the strengths of the team in Nigeria.
Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Approve and manage all time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews..
Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.
Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
As required identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
Look for opportunities to support staff in their career growth, where appropriate. As part of succession plan and nationalization goals, identify, train and develop capability and capacity of national staff to successfully transition role and responsibilities, by the end of assignment.
Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations.

Research, Learning and Analysis:

Monitoring Nutrition program implementation:
Monitor project implementation and provide on spot support to field teams and propose modifications as necessary;
Ensure regular health program data analysis and review, take follow up action on project implementation and prepare relevant action reports;
Supervise and provide technical oversight in the interpretation of data for improved programming and implementation;
Monitor and promote integrated programming in a way that increases overall impact of Nutrition program at the community level.

Coordination & Representation:

Represent the program to Local government representatives, , partner agencies, etc. as required;
In coordination with the Nutrition Manager actively develop and maintain effective working relationships with key stakeholders with government actors, international and local NGOs, and other relevant actors;
Attend all relevant meetings in relation to the Nutrition program as may be required and feed in the IRC priorities during meetings;
Facilitate field visits for internal and external stakeholders, when required.

Key Working Relationships:

Position Reports to: Nutrition Manager
Indirect/Technical Reporting: Nutrition Coordinator, Stabilization centers manager, Health coordinator, Senior Health Manager and Senior RH Manager
Position directly Supervises: Nutrition assistants, Nutrition registrars and CHVs

Key Internal Contacts:

Country Program: SPC, Deputy Director Program, Finance Manager, Supply chain Manager, Senior Area Manager, DDFM Region/Global

Key External Contacts:

INGO Partner

Qualifications
Education:

Health professional (Nutrition and dietetics, MD or RN with a MPH is preferred) with strong Nutrition background.
A mature person of high professional discipline and moral integrity, able to work independently and under stress as the situation may dictate.

Work Experience:

At least 3 years’ experience in managing and implementing Nutrition programs.
Able to lead a team and experience in staff management.
Experience in outbreak response interventions
Ability to work with displaced communities with diverse cultural and ethnic backgrounds.
Experience in donor report writing and proposal development
Have experience in general management including financial and budget management, HR and logistics management

Demonstrated Technical Skills:

Background in situation analysis, health assessments M&E and program implementation.

Demonstrated Managerial / Leadership Competencies:

Skills and experience of remote management
Flexible, diplomatic and have ability and willingness live and work under pressure of workloads

Languages:

English

Computer / Other Tech Requirements:

Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint. Add position-specific (e.g. accounting software, statistical software, etc.).

Ability to Travel:

30 % of time if applicable

Standards of Professional Conduct

The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct. These are Integrity, Service, and Accountability.
In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality:

IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Working Environment:

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law

Interested and qualified candidates should:
Click here to apply

Job Title: Nutrition Capacity Building Officer

Requisition ID: req11195
Location: Jere, Borno
Sector: Health
Employment Category: Fixed Term
Employment Type: Full-Time
Open to Expatriates: No

Contextual Background

The IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi state. In February 2014 the IRC moved into Adamawa State in NE Nigeria to provide humanitarian interventions through a multi-sectoral, integrated approach for conflict affected populations. IRC Nigeria now operates a country office in Abuja and field offices in Mubi and Yola of Adamawa State, Maiduguri and Monguno of Borno state and Damatru of Yobe State.
Currently, IRC Nigeria implements programs primary health care, nutrition, environmental health, women’s protection and empowerment, protection, child protection, education, food security & livelihoods.

Job Overview / Summary

Under the supervision of Nutrition Manager, the Nutrition Capacity Building Officer will be responsible for all HeRoN project in his/her Local Government Area and is expected to ensure integrity, high level transparency and commitment in the implementation of the project.
He or she is responsible for overseeing all nutrition activities for IRC supported OTPs in assigned LGA in Borno state. The Nutrition Capacity Building Officer will oversee and supervise supported SMOH OTPs staff/CHVs and reports to the Nutrition Manager.

Major Responsibilities
Program Management, Technical Quality, and Strategy

Nutrition program management:

Support planning and implementing of the project activities and outputs at the field level to ensure the project achieves its objective of improving access to quality Nutrition services
The Nutrition Capacity Building Officer will take lead in coordinating with LGA authorities reviewing all the technical reports from the Implementing Partners which authorities assigned to them.
Track the performance of the project activities and targets against the expected results and advise on implementation process to ensure the project is progressing towards attaining its targets in each LGA.
Conduct periodic analysis of progress of the project at the LGA level and promote learning and sharing of best practices and lessons learnt through documentation
Identifying program gaps in the supported OTP services with immediate solution for further necessary steps to address those gap.
Provide capacity building and on-job coaching to Facility staff in CMAM services including IYCF best practices in supported facilities.
Oversee the implementation of quality Nutrition program activities at all IRC supported health facilities in the targeted areas
Design and lead assessments to ensure the voices of women and girls inform Nutrition program design
Support proper Nutrition data collection and recording in the IRC supported OTP units and support the compilation of data and generation of quality Nutrition reports on a regular and timely manner;
Support health facility-level reporting to SMOHs through LGA health authorities especially the HMIS.
In line with the communication strategies of the consortium, ensure visibility of the project and project strategies at field level
Support collection of stories and photographs that demonstrate the positive impact of the project.
Monitor the performance of each supported OTP facilities with regular visits to the LGA health office, health facilities and communities
Track work plan progress and participate in the review meetings with LGAs and Implementing Partners in the assigned LGAs.
Coordinate assigned LGA needs assessments and capacity building plans leading to potential support in future in identified gaps.
Act as liaison between the IRC, LGA and other implementing partners in the assigned LGA.
Create an enabling environment to promote information sharing, partnerships and cordial relationship between community, government structures and target communities where the project works
Foster inter program linkages, exchange information and experiences and contribute actively to protection and disaster risk reduction mainstreaming in the Nutrition program.
Collaborate with other relevant sectors especially Environmental Health, as well as Health, Women Protection & Empowerment, and Child Protection to ensure holistic service package is available in response to the needs.

Key Deliverables:

Regular communication to provide updates on projects using various forms of communication relevant for the message and audience; these include the security situation, monthly field visit reports and reports on workshops/trainings conducted.
Updates on outcomes of reviews needs assessments and capacity building plans.
Draft success stories on key project impacts in the assigned LGAs.
Notify the Nutrition Managers on changes in security context in the assigned LGA as and when they occur to inform implementation, security and safety of staff and other related partners
Support the implementation of an appropriate visibility strategy
Report challenges and/or solutions and gaps if any
Facilitate the data flow of all reporting.

Program Development / Grant Management:

Contribute to design, planning, and drafting new proposals.
Contribute to donors’ reporting whenever necessary.
In collaboration with Nutrition Managers, develop an expenditure plan, review budget vs. actual expenditure for Nutrition grants on a monthly basis and take necessary actions;
Ensuring budgets are used appropriately and efficiently and spending is in line with the IRC financial procedures and donor requirements;
Ensure data collection, data compilation, timely preparation and submission of all internal reports including weekly and other associated monthly, quarterly, donor and special reports;

Hire, supervise, and build the capacity of team members in relevant technical and management competencies.
Develop and implement remote management capacity building approaches to build the strengths of the team in Nigeria.
Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Approve and manage all time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews..
Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.
Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
As required identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
Look for opportunities to support staff in their career growth, where appropriate. As part of succession plan and nationalization goals, identify, train and develop capability and capacity of national staff to successfully transition role and responsibilities, by the end of assignment.
Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations.

Research, Learning and Analysis:

Monitoring Nutrition program implementation:
Monitor project implementation and provide on spot support to field teams and propose modifications as necessary;
Ensure regular health program data analysis and review, take follow up action on project implementation and prepare relevant action reports;
Supervise and provide technical oversight in the interpretation of data for improved programming and implementation;
Monitor and promote integrated programming in a way that increases overall impact of Nutrition program at the community level.

Coordination & Representation:

Represent the program to Local government representatives, , partner agencies, etc. as required;
In coordination with the Nutrition Manager actively develop and maintain effective working relationships with key stakeholders with government actors, international and local NGOs, and other relevant actors;
Attend all relevant meetings in relation to the Nutrition program as may be required and feed in the IRC priorities during meetings;
Facilitate field visits for internal and external stakeholders, when required.

Key Working Relationships:

Position Reports to: Nutrition Manager
Indirect/Technical Reporting: Nutrition Coordinator, Stabilization centers manager, Health coordinator, Senior Health Manager and Senior RH Manager
Position directly Supervises: Nutrition assistants, Nutrition registrars and CHVs

Key Internal Contacts:

Country Program: SPC, Deputy Director Program, Finance Manager, Supply chain Manager, Senior Area Manager, DDFM Region/Global

Key External Contacts:

INGO Partner

Qualifications
Education:

Health professional (Nutrition and dietetics, MD or RN with a MPH is preferred) with strong Nutrition background.
A mature person of high professional discipline and moral integrity, able to work independently and under stress as the situation may dictate.

Work Experience:

At least 3 years’ experience in managing and implementing Nutrition programs.
Able to lead a team and experience in staff management.
Experience in outbreak response interventions
Ability to work with displaced communities with diverse cultural and ethnic backgrounds.
Experience in donor report writing and proposal development
Have experience in general management including financial and budget management, HR and logistics management

Demonstrated Technical Skills:

Background in situation analysis, health assessments M&E and program implementation.

Demonstrated Managerial / Leadership Competencies:

Skills and experience of remote management
Flexible, diplomatic and have ability and willingness live and work under pressure of workloads

Languages:

English

Computer / Other Tech Requirements:

Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint. Add position-specific (e.g. accounting software, statistical software, etc.).

Ability to Travel:

30 % of time if applicable

Standards of Professional Conduct

The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct. These are Integrity, Service, and Accountability.
In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality:

IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Working Environment:

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law

Interested and qualified candidates should:
Click here to apply

Job Title: Nutrition Capacity Building Officer

Requisition ID: req11196
Location: Mafa, Borno
Sector: Health
Employment Category: Fixed Term
Employment Type: Full-Time
Open to Expatriates: No

Contextual Background

The IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi state. In February 2014 the IRC moved into Adamawa State in NE Nigeria to provide humanitarian interventions through a multi-sectoral, integrated approach for conflict affected populations. IRC Nigeria now operates a country office in Abuja and field offices in Mubi and Yola of Adamawa State, Maiduguri and Monguno of Borno state and Damatru of Yobe State.
Currently, IRC Nigeria implements programs primary health care, nutrition, environmental health, women’s protection and empowerment, protection, child protection, education, food security & livelihoods.

Job Overview / Summary

Under the supervision of Nutrition Manager, the Nutrition Capacity Building Officer will be responsible for all HeRoN project in his/her Local Government Area and is expected to ensure integrity, high level transparency and commitment in the implementation of the project.
He or she is responsible for overseeing all nutrition activities for IRC supported OTPs in assigned LGA in Borno state. The Nutrition Capacity Building Officer will oversee and supervise supported SMOH OTPs staff/CHVs and reports to the Nutrition Manager.

Major Responsibilities
Program Management, Technical Quality, and Strategy

Nutrition program management:

Support planning and implementing of the project activities and outputs at the field level to ensure the project achieves its objective of improving access to quality Nutrition services
The Nutrition Capacity Building Officer will take lead in coordinating with LGA authorities reviewing all the technical reports from the Implementing Partners which authorities assigned to them.
Track the performance of the project activities and targets against the expected results and advise on implementation process to ensure the project is progressing towards attaining its targets in each LGA.
Conduct periodic analysis of progress of the project at the LGA level and promote learning and sharing of best practices and lessons learnt through documentation
Identifying program gaps in the supported OTP services with immediate solution for further necessary steps to address those gap.
Provide capacity building and on-job coaching to Facility staff in CMAM services including IYCF best practices in supported facilities.
Oversee the implementation of quality Nutrition program activities at all IRC supported health facilities in the targeted areas
Design and lead assessments to ensure the voices of women and girls inform Nutrition program design
Support proper Nutrition data collection and recording in the IRC supported OTP units and support the compilation of data and generation of quality Nutrition reports on a regular and timely manner;
Support health facility-level reporting to SMOHs through LGA health authorities especially the HMIS.
In line with the communication strategies of the consortium, ensure visibility of the project and project strategies at field level
Support collection of stories and photographs that demonstrate the positive impact of the project.
Monitor the performance of each supported OTP facilities with regular visits to the LGA health office, health facilities and communities
Track work plan progress and participate in the review meetings with LGAs and Implementing Partners in the assigned LGAs.
Coordinate assigned LGA needs assessments and capacity building plans leading to potential support in future in identified gaps.
Act as liaison between the IRC, LGA and other implementing partners in the assigned LGA.
Create an enabling environment to promote information sharing, partnerships and cordial relationship between community, government structures and target communities where the project works
Foster inter program linkages, exchange information and experiences and contribute actively to protection and disaster risk reduction mainstreaming in the Nutrition program.
Collaborate with other relevant sectors especially Environmental Health, as well as Health, Women Protection & Empowerment, and Child Protection to ensure holistic service package is available in response to the needs.

Key Deliverables:

Regular communication to provide updates on projects using various forms of communication relevant for the message and audience; these include the security situation, monthly field visit reports and reports on workshops/trainings conducted.
Updates on outcomes of reviews needs assessments and capacity building plans.
Draft success stories on key project impacts in the assigned LGAs.
Notify the Nutrition Managers on changes in security context in the assigned LGA as and when they occur to inform implementation, security and safety of staff and other related partners
Support the implementation of an appropriate visibility strategy
Report challenges and/or solutions and gaps if any
Facilitate the data flow of all reporting.

Program Development / Grant Management:

Contribute to design, planning, and drafting new proposals.
Contribute to donors’ reporting whenever necessary.
In collaboration with Nutrition Managers, develop an expenditure plan, review budget vs. actual expenditure for Nutrition grants on a monthly basis and take necessary actions;
Ensuring budgets are used appropriately and efficiently and spending is in line with the IRC financial procedures and donor requirements;
Ensure data collection, data compilation, timely preparation and submission of all internal reports including weekly and other associated monthly, quarterly, donor and special reports;

Hire, supervise, and build the capacity of team members in relevant technical and management competencies.
Develop and implement remote management capacity building approaches to build the strengths of the team in Nigeria.
Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Approve and manage all time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews..
Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.
Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
As required identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
Look for opportunities to support staff in their career growth, where appropriate. As part of succession plan and nationalization goals, identify, train and develop capability and capacity of national staff to successfully transition role and responsibilities, by the end of assignment.
Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations.

Research, Learning and Analysis:

Monitoring Nutrition program implementation:
Monitor project implementation and provide on spot support to field teams and propose modifications as necessary;
Ensure regular health program data analysis and review, take follow up action on project implementation and prepare relevant action reports;
Supervise and provide technical oversight in the interpretation of data for improved programming and implementation;
Monitor and promote integrated programming in a way that increases overall impact of Nutrition program at the community level.

Coordination & Representation:

Represent the program to Local government representatives, , partner agencies, etc. as required;
In coordination with the Nutrition Manager actively develop and maintain effective working relationships with key stakeholders with government actors, international and local NGOs, and other relevant actors;
Attend all relevant meetings in relation to the Nutrition program as may be required and feed in the IRC priorities during meetings;
Facilitate field visits for internal and external stakeholders, when required.

Key Working Relationships:

Position Reports to: Nutrition Manager
Indirect/Technical Reporting: Nutrition Coordinator, Stabilization centers manager, Health coordinator, Senior Health Manager and Senior RH Manager
Position directly Supervises: Nutrition assistants, Nutrition registrars and CHVs

Key Internal Contacts:

Country Program: SPC, Deputy Director Program, Finance Manager, Supply chain Manager, Senior Area Manager, DDFM Region/Global

Key External Contacts:

INGO Partner

Qualifications
Education:

Health professional (Nutrition and dietetics, MD or RN with a MPH is preferred) with strong Nutrition background.
A mature person of high professional discipline and moral integrity, able to work independently and under stress as the situation may dictate.

Work Experience:

At least 3 years’ experience in managing and implementing Nutrition programs.
Able to lead a team and experience in staff management.
Experience in outbreak response interventions
Ability to work with displaced communities with diverse cultural and ethnic backgrounds.
Experience in donor report writing and proposal development
Have experience in general management including financial and budget management, HR and logistics management

Demonstrated Technical Skills:

Background in situation analysis, health assessments M&E and program implementation.

Demonstrated Managerial / Leadership Competencies:

Skills and experience of remote management
Flexible, diplomatic and have ability and willingness live and work under pressure of workloads

Languages:

English

Computer / Other Tech Requirements:

Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint. Add position-specific (e.g. accounting software, statistical software, etc.).

Ability to Travel:

30 % of time if applicable

Standards of Professional Conduct

The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct. These are Integrity, Service, and Accountability.
In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality:

IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Working Environment:

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law

Interested and qualified candidates should:
Click here to apply

Job Title: Nutrition Capacity Building Officer

Requisition ID: req11197
Location: Gwoza, Borno
Sector: Health
Employment Category: Fixed Term
Employment Type: Full-Time
Open to Expatriates: No

Contextual Background

The IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi state. In February 2014 the IRC moved into Adamawa State in NE Nigeria to provide humanitarian interventions through a multi-sectoral, integrated approach for conflict affected populations. IRC Nigeria now operates a country office in Abuja and field offices in Mubi and Yola of Adamawa State, Maiduguri and Monguno of Borno state and Damatru of Yobe State.
Currently, IRC Nigeria implements programs primary health care, nutrition, environmental health, women’s protection and empowerment, protection, child protection, education, food security & livelihoods.

Job Overview / Summary

Under the supervision of Nutrition Manager, the Nutrition Capacity Building Officer will be responsible for all HeRoN project in his/her Local Government Area and is expected to ensure integrity, high level transparency and commitment in the implementation of the project.
He or she is responsible for overseeing all nutrition activities for IRC supported OTPs in assigned LGA in Borno state. The Nutrition Capacity Building Officer will oversee and supervise supported SMOH OTPs staff/CHVs and reports to the Nutrition Manager.

Major Responsibilities
Program Management, Technical Quality, and Strategy

Nutrition program management:

Support planning and implementing of the project activities and outputs at the field level to ensure the project achieves its objective of improving access to quality Nutrition services
The Nutrition Capacity Building Officer will take lead in coordinating with LGA authorities reviewing all the technical reports from the Implementing Partners which authorities assigned to them.
Track the performance of the project activities and targets against the expected results and advise on implementation process to ensure the project is progressing towards attaining its targets in each LGA.
Conduct periodic analysis of progress of the project at the LGA level and promote learning and sharing of best practices and lessons learnt through documentation
Identifying program gaps in the supported OTP services with immediate solution for further necessary steps to address those gap.
Provide capacity building and on-job coaching to Facility staff in CMAM services including IYCF best practices in supported facilities.
Oversee the implementation of quality Nutrition program activities at all IRC supported health facilities in the targeted areas
Design and lead assessments to ensure the voices of women and girls inform Nutrition program design
Support proper Nutrition data collection and recording in the IRC supported OTP units and support the compilation of data and generation of quality Nutrition reports on a regular and timely manner;
Support health facility-level reporting to SMOHs through LGA health authorities especially the HMIS.
In line with the communication strategies of the consortium, ensure visibility of the project and project strategies at field level
Support collection of stories and photographs that demonstrate the positive impact of the project.
Monitor the performance of each supported OTP facilities with regular visits to the LGA health office, health facilities and communities
Track work plan progress and participate in the review meetings with LGAs and Implementing Partners in the assigned LGAs.
Coordinate assigned LGA needs assessments and capacity building plans leading to potential support in future in identified gaps.
Act as liaison between the IRC, LGA and other implementing partners in the assigned LGA.
Create an enabling environment to promote information sharing, partnerships and cordial relationship between community, government structures and target communities where the project works
Foster inter program linkages, exchange information and experiences and contribute actively to protection and disaster risk reduction mainstreaming in the Nutrition program.
Collaborate with other relevant sectors especially Environmental Health, as well as Health, Women Protection & Empowerment, and Child Protection to ensure holistic service package is available in response to the needs.

Key Deliverables:

Regular communication to provide updates on projects using various forms of communication relevant for the message and audience; these include the security situation, monthly field visit reports and reports on workshops/trainings conducted.
Updates on outcomes of reviews needs assessments and capacity building plans.
Draft success stories on key project impacts in the assigned LGAs.
Notify the Nutrition Managers on changes in security context in the assigned LGA as and when they occur to inform implementation, security and safety of staff and other related partners
Support the implementation of an appropriate visibility strategy
Report challenges and/or solutions and gaps if any
Facilitate the data flow of all reporting.

Program Development / Grant Management:

Contribute to design, planning, and drafting new proposals.
Contribute to donors’ reporting whenever necessary.
In collaboration with Nutrition Managers, develop an expenditure plan, review budget vs. actual expenditure for Nutrition grants on a monthly basis and take necessary actions;
Ensuring budgets are used appropriately and efficiently and spending is in line with the IRC financial procedures and donor requirements;
Ensure data collection, data compilation, timely preparation and submission of all internal reports including weekly and other associated monthly, quarterly, donor and special reports;

Hire, supervise, and build the capacity of team members in relevant technical and management competencies.
Develop and implement remote management capacity building approaches to build the strengths of the team in Nigeria.
Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Approve and manage all time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews..
Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.
Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
As required identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
Look for opportunities to support staff in their career growth, where appropriate. As part of succession plan and nationalization goals, identify, train and develop capability and capacity of national staff to successfully transition role and responsibilities, by the end of assignment.
Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations.

Research, Learning and Analysis:

Monitoring Nutrition program implementation:
Monitor project implementation and provide on spot support to field teams and propose modifications as necessary;
Ensure regular health program data analysis and review, take follow up action on project implementation and prepare relevant action reports;
Supervise and provide technical oversight in the interpretation of data for improved programming and implementation;
Monitor and promote integrated programming in a way that increases overall impact of Nutrition program at the community level.

Coordination & Representation:

Represent the program to Local government representatives, , partner agencies, etc. as required;
In coordination with the Nutrition Manager actively develop and maintain effective working relationships with key stakeholders with government actors, international and local NGOs, and other relevant actors;
Attend all relevant meetings in relation to the Nutrition program as may be required and feed in the IRC priorities during meetings;
Facilitate field visits for internal and external stakeholders, when required.

Key Working Relationships:

Position Reports to: Nutrition Manager
Indirect/Technical Reporting: Nutrition Coordinator, Stabilization centers manager, Health coordinator, Senior Health Manager and Senior RH Manager
Position directly Supervises: Nutrition assistants, Nutrition registrars and CHVs

Key Internal Contacts:

Country Program: SPC, Deputy Director Program, Finance Manager, Supply chain Manager, Senior Area Manager, DDFM Region/Global

Key External Contacts:

INGO Partner

Qualifications
Education:

Health professional (Nutrition and dietetics, MD or RN with a MPH is preferred) with strong Nutrition background.
A mature person of high professional discipline and moral integrity, able to work independently and under stress as the situation may dictate.

Work Experience:

At least 3 years’ experience in managing and implementing Nutrition programs.
Able to lead a team and experience in staff management.
Experience in outbreak response interventions
Ability to work with displaced communities with diverse cultural and ethnic backgrounds.
Experience in donor report writing and proposal development
Have experience in general management including financial and budget management, HR and logistics management

Demonstrated Technical Skills:

Background in situation analysis, health assessments M&E and program implementation.

Demonstrated Managerial / Leadership Competencies:

Skills and experience of remote management
Flexible, diplomatic and have ability and willingness live and work under pressure of workloads

Languages:

English

Computer / Other Tech Requirements:

Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint. Add position-specific (e.g. accounting software, statistical software, etc.).

Ability to Travel:

30 % of time if applicable

Standards of Professional Conduct

The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct. These are Integrity, Service, and Accountability.
In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality:

IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Working Environment:

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law

Interested and qualified candidates should:
Click here to apply

Job Title: Nutrition Capacity Building Officer

Requisition ID: req11198
Location: Damaturu, Yobe
Sector: Health
Employment Category: Fixed Term
Employment Type: Full-Time
Open to Expatriates: No

Contextual Background

The IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi state. In February 2014 the IRC moved into Adamawa State in NE Nigeria to provide humanitarian interventions through a multi-sectoral, integrated approach for conflict affected populations. IRC Nigeria now operates a country office in Abuja and field offices in Mubi and Yola of Adamawa State, Maiduguri and Monguno of Borno state and Damatru of Yobe State.
Currently, IRC Nigeria implements programs primary health care, nutrition, environmental health, women’s protection and empowerment, protection, child protection, education, food security & livelihoods.

Job Overview / Summary

Under the supervision of Nutrition Manager, the Nutrition Capacity Building Officer will be responsible for all HeRoN project in his/her Local Government Area and is expected to ensure integrity, high level transparency and commitment in the implementation of the project.
He or she is responsible for overseeing all nutrition activities for IRC supported OTPs in assigned LGA in Borno state. The Nutrition Capacity Building Officer will oversee and supervise supported SMOH OTPs staff/CHVs and reports to the Nutrition Manager.

Major Responsibilities
Program Management, Technical Quality, and Strategy:

Nutrition Program Management:

Support planning and implementing of the project activities and outputs at the field level to ensure the project achieves its objective of improving access to quality Nutrition services
The Nutrition Capacity Building Officer will take lead in coordinating with LGA authorities reviewing all the technical reports from the Implementing Partners which authorities assigned to them.
Track the performance of the project activities and targets against the expected results and advise on implementation process to ensure the project is progressing towards attaining its targets in each LGA.
Conduct periodic analysis of progress of the project at the LGA level and promote learning and sharing of best practices and lessons learnt through documentation
Identifying program gaps in the supported OTP services with immediate solution for further necessary steps to address those gap.
Provide capacity building and on-job coaching to Facility staff in CMAM services including IYCF best practices in supported facilities.
Oversee the implementation of quality Nutrition program activities at all IRC supported health facilities in the targeted areas
Design and lead assessments to ensure the voices of women and girls inform Nutrition program design
Support proper Nutrition data collection and recording in the IRC supported OTP units and support the compilation of data and generation of quality Nutrition reports on a regular and timely manner;
Support health facility-level reporting to SMOHs through LGA health authorities especially the HMIS.
In line with the communication strategies of the consortium, ensure visibility of the project and project strategies at field level
Support collection of stories and photographs that demonstrate the positive impact of the project.
Monitor the performance of each supported OTP facilities with regular visits to the LGA health office, health facilities and communities
Track work plan progress and participate in the review meetings with LGAs and Implementing Partners in the assigned LGAs.
Coordinate assigned LGA needs assessments and capacity building plans leading to potential support in future in identified gaps.
Act as liaison between the IRC, LGA and other implementing partners in the assigned LGA.
Create an enabling environment to promote information sharing, partnerships and cordial relationship between community, government structures and target communities where the project works
Foster inter program linkages, exchange information and experiences and contribute actively to protection and disaster risk reduction mainstreaming in the Nutrition program.
Collaborate with other relevant sectors especially Environmental Health, as well as Health, Women Protection & Empowerment, and Child Protection to ensure holistic service package is available in response to the needs.

Key Deliverables:

Regular communication to provide updates on projects using various forms of communication relevant for the message and audience; these include the security situation, monthly field visit reports and reports on workshops/trainings conducted.
Updates on outcomes of reviews needs assessments and capacity building plans.
Draft success stories on key project impacts in the assigned LGAs.
Notify the Nutrition Managers on changes in security context in the assigned LGA as and when they occur to inform implementation, security and safety of staff and other related partners
Support the implementation of an appropriate visibility strategy
Report challenges and/or solutions and gaps if any
Facilitate the data flow of all reporting.

Program Development / Grant Management:

Contribute to design, planning, and drafting new proposals.
Contribute to donors’ reporting whenever necessary.
In collaboration with Nutrition Managers, develop an expenditure plan, review budget vs. actual expenditure for Nutrition grants on a monthly basis and take necessary actions;
Ensuring budgets are used appropriately and efficiently and spending is in line with the IRC financial procedures and donor requirements;
Ensure data collection, data compilation, timely preparation and submission of all internal reports including weekly and other associated monthly, quarterly, donor and special reports;

Hire, supervise, and build the capacity of team members in relevant technical and management competencies.
Develop and implement remote management capacity building approaches to build the strengths of the team in Nigeria.
Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Approve and manage all time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews..
Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.
Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
As required identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
Look for opportunities to support staff in their career growth, where appropriate. As part of succession plan and nationalization goals, identify, train and develop capability and capacity of national staff to successfully transition role and responsibilities, by the end of assignment.
Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations.

Research, Learning and Analysis:

Monitoring Nutrition program implementation
Monitor project implementation and provide on-spot support to field teams and propose modifications as necessary;
Ensure regular health program data analysis and review, take follow up action on project implementation and prepare relevant action reports;
Supervise and provide technical oversight in the interpretation of data for improved programming and implementation;
Monitor and promote integrated programming in a way that increases overall impact of Nutrition program at the community level.

Coordination & Representation:

Represent the program to Local government representatives, , partner agencies, etc. as required;
In coordination with the Nutrition Manager actively develop and maintain effective working relationships with key stakeholders with government actors, international and local NGOs, and other relevant actors;
Attend all relevant meetings in relation to the Nutrition program as may be required and feed in the IRC priorities during meetings;
Facilitate field visits for internal and external stakeholders, when required.

Key Working Relationships:

Position Reports to: Nutrition Manager
Indirect/Technical Reporting: Nutrition Coordinator, Stabilization centers manager, Health coordinator, Senior Health Manager and Senior RH Manager
Position directly Supervises: Nutrition assistants, Nutrition registrars and CHVs

Key Internal Contacts:

Country Program: SPC, Deputy Director Program, Finance Manager, Supply chain Manager, Senior Area Manager, DDFM Region / Global

Key External Contacts:

INGO Partner

Qualifications
Education:

Health professional (Nutrition and dietetics, MD or RN with an MPH is preferred) with strong Nutrition background.
A mature person of high professional discipline and moral integrity, able to work independently and under stress as the situation may dictate.

Work Experience:

At least 3 years’ experience in managing and implementing Nutrition programs.
Able to lead a team and experience in staff management.
Experience in outbreak response interventions
Ability to work with displaced communities with diverse cultural and ethnic backgrounds.
Experience in donor report writing and proposal development
Have experience in general management including financial and budget management, HR and logistics management

Demonstrated Technical Skills:

Background in situation analysis, health assessments M&E and program implementation.

Demonstrated Managerial / Leadership Competencies:

Skills and experience of remote management
Flexible, diplomatic and have ability and willingness live and work under pressure of workloads

Languages:

English

Computer / Other Tech Requirements:

Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint. Add position-specific (e.g. accounting software, statistical software, etc.).

Ability to Travel:

30 % of time if applicable

Standards of Professional Conduct

The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way - Code of Conduct. These are Integrity, Service, and Accountability.
In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality:

IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Working Environment:

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law

Interested and qualified candidates should:
Click here to apply

Job Title: IT Officer

Requisition ID: req11200
Location: Maiduguri, Borno
Sector: Information Technology
Employment Category: Fixed Term
Employment Type: Full-Time
Open to Expatriates: No

Scope

The IT Department supports the organization’s work by providing reliable and scalable applications and infrastructure of the IRC’s offices in the US and around the world, including many technologically challenging locations. An integral component of this effort is ensuring that Country Programs have the capacity to implement and support these IT initiatives effectively across the country offices and in the field sites.
Reporting to the IT Manager the IT Officer will provide desktop support services to end users and be in charge of the office Network infrastructure configuration and management and Server system administration in the office under his purview. This also includes computers and end users applications installations, mobile devices configurations, installation and configuration of network printers and other computers peripherals and all aspects local domain Active Directory management.
A key aspect of this role is ensuring all technology implementations in-country conforms to the global IT policies and procedures hence working closely with Country IT and Regional IT lead is vital.
Position Holder serves as focal person for IRC IT operations in the deep field sites of Monguno and Gwoza as well as any new deep field office in Borno State, while seating at and also supporting the Maiduguri office.

Major Responsibilities

Work in collaboration with the Country and Regional IT lead to ensure that end users computers are setup and configured with the IRC standard Operating system and applications versions (IRC image).
Ensure that computers peripherals such as scanners, printers, monitors, mouse and others are configured and properly working for all field staff members.
Provide assistance to end users for the configuration and troubleshooting of Microsoft suite products such as Outlook, Word, Excel and PowerPoint
Deploy Local Area network infrastructure following applicable IRC Standard regarding cabling, WIFI and other active network equipment
Work with the Country/Regional IT Lead, the IRC Network Operations Center (NOC) and Internet Service provider to ensure that offices are connected to Internet at all times and that all users are connected to the LAN and have access to Internet.
Maintain up to date IT documentation reflecting current computers assets status and network configurations.
Work with the Country/Regional IT Lead and the IRC Network Operations Center (NOC) to deploy and maintain Servers and Country level Active Directory and domain services, including management of AD computers and users’ accounts, DNS, DHCP, centralized computers updating and patching and GPO management.
Work with field office IT staff and Field Coordinators to ensure timely delivery of IT project activities and resolution of IT issues
Ensure timely equipment maintenance, upgrade and replacement as well as management of ISP contracts and software maintenance agreements
Observe and uphold the IRC IT Acceptable Use Policy.
Act as the IT focal point for the rolling out of specific tasks as requested by the Country and/or Regional IT lead.
Perform other duties as directed by the lead operations coordinator.

Key Working Relationships:

Position Reports to: IT Manager/Coordinator.
Position directly supervises: IT Assistant if applicable
Indirectly Reports: IT Coordinator if applicable
Indirectly supervises: IT Assistant if applicable
Other internal and/or external contacts:

Internal:

Program Coordinators, Finance Controller, HR & Supply Chain Coordinators, Field Coordinators

External:

Vendors and Consultants

Qualifications
Education:

Bachelor's degree in Computer Engineering and/or equivalent in relevant field

Technical Skills & Experience:

At least 3 years’ experience in IT Service Management
Strong troubleshooting skills, with the ability to effectively convey technical troubleshooting results to IT peers for seamless issue resolution
Experience in desktop and laptop installation and maintenance
Strong knowledge of Microsoft Operating systems and Applications suite installation and troubleshooting
Proficiency with client-server environment using Microsoft Server 2008/2016 implementing Active Directory, DNS, DHCP and group policy objects
Familiarity in server and endpoint updating and patching methodologies
Good technical writing/documentation skills

Soft Skills and Competencies:

Ability to work harmoniously with other staff members in cross cultural contexts.
Good verbal communication and report-writing skills with the ability to convey information effectively in Country official language - English would be nice to have as an additional working language.
Customer & client centered and service oriented mind & attitude, and ability to work under pressure and diligently carry out instructions.
Proven sense of professional discretion, integrity, and ability to manage situations diplomatically and to effective resolution.

Language Skills:

Excellent English and other major Country languages communication skills including speaking, listening and writing. Knowledge of Hausa will be an added advantage

Computer Skills:

Good proficiency in supporting industry standard IT infrastructure and applications

Certificates or Licenses:

A+, ITIL or similar certifications preferred

Ability to Travel:

30 % of time if applicable

Standards of Professional Conduct:

The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way - Code of Conduct. These are Integrity, Service, and Accountability.
In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality:

IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Working Environment:

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

Interested and qualified candidates should:
Click here to apply

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