Customer Service Representative/Front Desk Officer recruitment at AA Racma & Partners Group Limited


AA Racma & Partners Group Limited is a group of companies that is registered in Nigeria to provide a wide range of professional services for the industrial, private and government sectors. AA Group is positioned as a respectable and reliable group of companies. Our culture is one of excellence, team work, creativity, partnership with stakeholders and our community to deliver value in the market place. AA Racma & Partners Group Limited is recruiting to fill the position below: Job Title: Customer Service Representative/Front Desk Officer Location: Lagos Core Responsibilities

  • To serve as the organisation's first point of contact for visiting customers or clients.
  • To provide customers with useful and insightful information about the company's products and services.
  • Greet visitors and clients in a friendly and professional manner; document all visitors in log book and stay within the vicinity of the reception area at all times
  • Monitor the crowd at the reception
  • Receive and sorts incoming mails
  • Monitor and maintain office supplies such as stationeries etc
  • Ensure office equipment is properly maintained and serviced
  • Keep office environment clean and tidy always
  • To make or process payments for customers' desired services across various electronic payment platforms
  • Answer questions and address complaints of visitors or escalate the complaints to higher authority if the need arises
  • Carry out other office administrative tasks as directed by the management of the Organization
  • Perform any related tasks as assigned and work with all the departments.
Educational Requirements
  • HND/B.Sc in Mass Communication/Art.
  • Minimum of Second Class (Lower Division) or Lower Credit.
Personal Competencies
  • Applicants must be welcoming and polite to colleagues and all visiting customers.
  • Possess a good verbal and written communication skills.
  • Excellent Organisational and Multi-tasking abilities
  • Smart and Proactive
  • Proficient in Microsoft office packages
  • Applicant must be attentive to details.
  • Applicant must be accountable and of worthy character
How to Apply Interested and qualified candidates should send their applications and CV's to: [email protected] Application Deadline  24th May, 2017.