Airline Ticketing and Reservation Supervisor at ACE Skyline Services Limited


ACE Skyline Services Limited operate as General Sales & Services Provider (GSSA), offering a full range of services on behalf of reputable airlines, with business office in Lagos, Nigeria, ACE Skyline Services is the ideal partner for international airlines seeking cost-effective and passenger representation.

We are recruiting to fill the position below:

 

Job Title: Airline Ticketing and Reservation Supervisor

Location: Lagos
Job Type: Full Time

Job Description

  • Scheduling flights based on customer needs and available flights, including checking weather conditions and making changes as needed
  • Meeting financial goals and supporting the executive directors and administration team in the improvement of the company.
  • Guiding Customers to make payment for airline tickets, directly into the company’s account
  • Entering customer information into a computer system to issue tickets or update records
  • Processing electronic ticketing requests for customers over the phone
  • Sell domestic and international tickets to both individual traveller and corporate organisations
  • Bring in corporate clients and sell flights, hotels, visas, insurance and other travel services
  • Communicating with customers to answer questions about tickets, pricing, or flight schedules
  • Developing pricing strategies, balancing firm objectives, customer satisfaction and Generating strategies to help the organization, and maintaining now and future profitability continually.

Experience and Qualification

  • Minimum of First Degree / HND in Hospitality, Tourism or Valid GDS system certificate
  • Relevant professional certifications.
  • Minimum of 3 years work experience in relevant field
  • A recognized IATA or Airline Advanced Course
  • Experience of working in a fast-paced customer service environment
  • Experienced in the use of Amadeus and one more GDS (SABRE or GALLILEO).

 

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail

Application Deadline  30th April, 2023.