IT Coordinator Job Description

What is the job description of an IT Coordinator? What are the duties and responsibilities of an IT Coordinator? What does an IT Coordinator do?

Job description of an IT Coordinator

IT coordinators are responsible for ensuring that computers and computer networks within the company work efficiently and effectively, enabling employees to do their jobs without issue. One main duty that IT coordinators have is troubleshooting issues that arise during computer usage, then using their knowledge to find solutions to common and specialized issues.

Additionally, they may manage website domains and restore lost data, as well as purchasing new equipment if necessary.

This IT Coordinator job description example includes the list of most important IT Coordinator duties and responsibilities as shown below. It can be modified to fit the specific IT Coordinator profile you're trying to fill as a recruiter or job seeker.

IT Coordinator Duties and Responsibilities

IT Coordinator job description should contain a variety of functions and roles including:

  • Design procedures for the use of IT resources
  • Advise management with the goal of making the appropriate IT decisions and choices
  • Provide technical support to all employees
  • Desing, plan and execute training on the use of systems and networks
  • Install and configure hardware equipment and  software programs
  • Oversee, track and measure system and network performance
  • Perform troubleshooting and execute needed repairs 
  • Execute different maintenance activities when needed
  • Review and develop security-related contract documents
  • Work with other IT professionals to ensure upholding IT standards
  • Perform other ad-hoc projects or tasks as assigned

IT Coordinator Requirements / Skills / Qualifications

IT Coordinator job description should include these common skills and qualifications:

  • BSc. Information Technology, Computer Science or similar relevant field
  • Any relevant additional certification (CompTIA Network+, CompTIA Security+ etc.) will be an advantage
  • Previous working experience as IT coordinator for (x) year(s)
  • Previous experience in help desk support will be an advantage
  • In-depth knowledge of a variety of IT systems, databases and applications
  • Familiarity with TCP/IP protocols and LAN/WAN configuration
  • Hands-on experience with troubleshooting and repairing complex IT issues
  • Strong communication, presentation and interpersonal skills
  • Strong attention to detail with competent vocabulary

As a hiring manager, recruiting an ideal IT Coordinator starts with crafting a good job description. Use this IT Coordinator job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of an IT Coordinator may also reference it in preparation for the interview.