IT Coordinator Interview Questions & Answers


IT coordinators are responsible for ensuring that computers and computer networks within the company work efficiently and effectively, enabling employees to do their jobs without issue. One main duty that IT coordinators have is troubleshooting issues that arise during computer usage, then using their knowledge to find solutions to common and specialized issues.

Additionally, they may manage website domains and restore lost data, as well as purchasing new equipment if necessary.

Whether you're a job seeker preparing to be interviewed for the role of IT Coordinator or an employer preparing to interview candidates for IT Coordinator position, these IT Coordinator interview questions will help you prepare yourself for the job interview session.

IT Coordinator Interview Questions

Below are a list of some skill-based IT Coordinator interview questions.

  1. How would you help a remote employee install a printer?
  2. What IT certifications do you hold?
  3. What would you include in a policy for proper use of hardware, like projectors, cameras and microphones?
  4. We’d like to train our employees on how to deal with common technical issues on their own. Choose one topic (e.g. how to troubleshoot WiFi connectivity issues) and tell us how would you explain it to employees. How would you make sure everybody understands the technical terms in the presentation?
  5. What would you do if you noticed suspicious activity on the company network?
  6. We want to improve our cybersecurity. What cybersecurity tools would you like to have access to?
  7. Describe your experience with project management tools.
  8. What do you think is the most important aspect of IT coordination?
  9. How would you help a work-from-home employee install company-specific software on their laptop?
  10. Walk me through what you’d do if a computer couldn’t connect to a specific website.
  11. Recall a time when you didn’t know how to solve an issue. What did you do?
  12. When users face technical problems, do you prefer to give them instructions or step in and deal with the issue yourself? Why? In which cases is either approach is more suitable?
  13. Describe a time when you used your knowledge of operating systems to optimize a network’s performance.
  14. How do you stay up-to-date with IT developments?
  15. Are you familiar with the different types of networks and systems used in IT?
  16. What are some of the most important skills for an IT coordinator to have?
  17. What is your experience with managing software licenses and upgrades?
  18. How would you prioritize tasks if you received multiple queries at the same time?
  19. How do you test and set up servers after a power outage?
  20. How regularly do you perform computer backups? What’s the best way to do it and what tools do you use?
  21. How do you determine a server’s capacity? Why and how often do you need to upgrade a server?
  22. How do you recover data from a Mac? How does the process differ with a PC?
  23. Provide an example in which you had to manage a project with tight deadlines and a budget constraint.

IT Coordinator Interview Questions and Answers

Every interview is different and the questions may vary. However, there are lots of general questions that get asked at every interview.

Below are some common questions you'd expect during IT Coordinator interviews. Click on each question to see how to answer them.

  1. What is Your Salary Expectation?
  2. Tell Me About Yourself
  3. Are You a Leader or a Follower?
  4. Why Do You Want To Leave Your Current Job?
  5. What Is Your Greatest Accomplishment?
  6. What is Your Greatest Strength?
  7. What is Your Greatest Weakness?
  8. Why Should We Hire You?
  9. Do You Have Any Questions for Us?
  10. Why Do You Want This Job?