Information Officer Duties & Responsibilities

The role and function of an Information Officer includes the following duties and responsibilities:

  • Answer questions from customers and the public about products or services
  • Prepare routine office correspondence, reports, claims, bills, or orders
  • File and maintain paper or electronic records and information
  • Collect and record data from customers, staff, and the public

Note that this is not an exhaustive list of Information Officer duties and responsibilities. Job functions for specific Information Officer roles may vary, depending on the industry and type of employer.

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